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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

January 16, 2023

Jackson the Tech person is awesome! He understood every single function of my Lexus NX350. Now I’m enjoying the function and the luxury of having a Lexus. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Jan 16, 2023 -

Longo Lexus responded

Thank you Rita for the kind posting and the trust you have in our company | team - Have a great week and enjoy what you drive -Team Longo

January 15, 2023

Ray Huang was a phenomenal sales rep. We will continue to come back because Ray has set the standard for patience, service, and quality! From the initial contact, to throughout the proc More

by joncwng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Jan 15, 2023 -

joncwng responded

Ray Huang was a phenomenal sales rep. We will continue to come back because Ray has set the standard for patience, service, and quality! From the initial contact, to throughout the process, to the follow up post-sale - everything was excellent! Overall, incredibly pleased and HAPPY we went with Longo Lexus.

Jan 16, 2023 -

Longo Lexus responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Lexus Sls Dept to have been chosen to handle your auto care needs. Enjoy what you drive

January 14, 2023

Always receive great service. Jim provides excellent customer service!! Would recommend my friends and family t.. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 16, 2023 -

Longo Lexus responded

Thank you for your review and rating - Hurry back - Team Longo

January 13, 2023

Customer service is great. They listen to your concerns and go the extra mile to make you happy. More

by Mrivera2053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wareham, Beau Ly
Jan 13, 2023 -

Longo Lexus responded

Thank you for the review & rating - Have a great weekend - Team Longo

January 10, 2023

I want to say that I am thrilled with my new 2023 RX 350. I appreciate Tony’s enthusiasm. Never had the pleasure of meeting someone with such positive knowledge about their product. He did a great job. I a More

by Sgpfloss4ever
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Jan 10, 2023 -

Longo Lexus responded

We appreciate the trust you have in our company (Longo Lexus) and team (Tony, Anthony and David). Make it a great day and please stay safe in this rain we're having in SOCAL

January 07, 2023

Michael Chico was friendly and incredibly helpful when explaining the maintenance services and costs, and updated me in a timely fashion throughout the day about my car. More

by Xie.gerry
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 09, 2023 -

Longo Lexus responded

Thank you Xie for the shout out on DealerRater and we will make sure Michael receives a copy of this posting, it's certainly going to make his day. Hurry back - Team Longo

January 04, 2023

Longo Lexus is the best dealership I’ve ever used. I’ve leased several cars from longo. More

by Phillip Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Jan 05, 2023 -

Longo Lexus responded

Thank you for all your years of loyalty to our dealership and for being the most important part of our business - Team Longo

January 04, 2023

Longo provided excellent service, we definitely will be back to do more car service next time More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 04, 2023 -

Longo Lexus responded

Happy New Year Nancy.... Hurry back!

January 02, 2023

Renee Reynoso did a great job. The service and attention to detail the staff and Renee give at and Lexus Longo is above and beyond. Thank you for servicing my car and the customer More

by senordonangelus
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jan 03, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're thankful you took your time to post. From all of us @ Longo Lexus - Happy New Year and hurry back

January 01, 2023

The Lexus 300 required 5,000 miles maintenance is pretty good as expected. I had a short secession with Robert (Technology Specialist) before the maintenance appointment was very helpful and very satisfied More

by hchang803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Jan 03, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our team both in Sls | Svc - Please know if you have any further questions, please call us, we're always here to listen. Team Longo

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