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Longo Lexus

El Monte, CA

4.9
1,955 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,955 Reviews of Longo Lexus

October 31, 2024

Longo Lexus has always been focused on the customer and not on the average invoice amount like most dealerships. Yes, they are busy, but they make the effort to help you in any way. Kelly Yang has been my More

by jussbbcuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Edgar Anzaldo
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Oct 31, 2024 -

Longo Lexus responded

Thank you so much for your wonderful review on DealerRater! We truly appreciate your kind words about Longo Lexus and our commitment to putting customers first. We're thrilled to hear that Kelly Yang has consistently provided you with exceptional service. His dedication to honesty and communication really does set him apart. Thank you for being a valued customer, and we look forward to continuing to assist you in the future!

October 30, 2024

I have dealt with Longo Lexus since 2005. I have had very few negative experiences. The negative experience was always corrected to my satisfaction. More

by ajp21119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Report | Print
Oct 30, 2024 -

Longo Lexus responded

Thank you for sharing your feedback! We truly appreciate your loyalty to Longo Lexus since 2005. It’s wonderful to hear that, despite a few challenges, we were able to address any concerns to your satisfaction. Your long-term trust means a lot to us, and we’re committed to providing you with the best service possible.

October 27, 2024

The dealership has never disappointed me in their customer service. Everyone is very patient and helpful. More

by Dunkster22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Oct 28, 2024 -

Longo Lexus responded

Thank you for your fantastic review! We’re so pleased to hear that our customer service has consistently met your expectations. Our team takes pride in being patient and helpful, and it’s wonderful to know that it makes a difference for you. Team Longo Lexus

October 26, 2024

Great customer service! It’s the best place to take your car for service. Nice facility! More

by Rmc1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Oct 28, 2024 -

Longo Lexus responded

Thank you for taking the time to post on DealerRater and we're humbled to serve you @ Longo Lexus

October 25, 2024

Excellent, fast and exceptional service Very happy to be Longo Lexus. I feel they truly value the costumer. Thanks! More

by alfraco99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
Oct 25, 2024 -

Longo Lexus responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and fast experience with us at Longo Lexus w/Sergio. Your satisfaction is our top priority, and we truly value your feedback. Team Longo Lexus

October 24, 2024

The staff is always helpful and knowledgeable. I have always received excellent customer service from Longo Lexus. More

by cinlopez396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Oct 24, 2024 -

Longo Lexus responded

Thank you so much for taking the time to share your positive experience with us on DealerRater! We’re delighted to hear that you found our staff helpful and knowledgeable. Providing excellent customer service is our top priority, and it’s wonderful to know that we’ve met your expectations. Team Longo Lexus

October 24, 2024

That’s my 5th vehicle at Logo Lexus w/ the same sales man, he always go the extra mile for me More

by Hector Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
Oct 24, 2024 -

Longo Lexus responded

Your satisfaction means the world to us, and we’re glad to know that Tony consistently goes the extra mile for you. Our goal is always to provide an exceptional experience for our valued customers. Enjoy what you drive - Team Longo Lexus

October 23, 2024

This dealer likes to listen to customers, very patient and knowledgeable. He understood the needs of the customers. Very good dealer. More

by Jmsmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Oct 23, 2024 -

Longo Lexus responded

We appreciate your feedback! It’s great to hear that our team listened to your needs and provided knowledgeable service. We strive to be patient and attentive to ensure our customers have a positive experience. Thank you for recognizing our efforts and please enjoy what you drive - Team Longo

October 23, 2024

Very professional they really care and help their customers lm very pleased with their customer service More

by frank.atilano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Frank Lorusso, Rodolfo Ayala Jr.
Report | Print
Oct 23, 2024 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and attentive. It’s important to us that our customers feel cared for, and we’re pleased to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Team Longo Lexus

October 22, 2024

Longo is Very helpful and friendly. Customers taken care of in a quick and efficient manner. More

by 06-leery.profuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Oct 23, 2024 -

Longo Lexus responded

Thank you for visiting our service center @ Longo Lexus and we're humbled to serve you

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