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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

July 05, 2023

The service advisor, David Parada, provided accurate information throughout the entire process, and communicated the status of my car whenever I requested. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
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Jul 05, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing David and the service team took wonderful care of you as you deserve only the best. Make it a great day and hurry back.

July 03, 2023

Love this dealership. Very efficient. Great service from agents and the staff is very friendly More

by leilanimookini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Jul 03, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus Svc Dept and so happy knowing, Kelly took wonderful care of you - Please stay safe with the upcoming holiday and hurry back

July 01, 2023

Great service! Car delivered in a timely fashion. Explained what to expect at my next service, More

by Yoinouye
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Jul 03, 2023 -

Longo Lexus responded

Thank you for your review on DealerRater and happy knowing Man and the Svc team @ Longo Lexus took wonderful care of you

June 28, 2023

Excellent customer service, I will definitely go back and highly recommend this place to my friends and family. More

by Hmortley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
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Jun 29, 2023 -

Longo Lexus responded

Thank you so much for this amazing posting on DealerRater and happy knowing Jackie and the Svc team @ Longo Lexus took wonderful care of you as you deserve.

June 27, 2023

Helpful and explained what needed to be done with my car. Some things were also found during the inspection that I was not aware of, so I am glad they brought it to my attention. They did an alignment and on More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Jun 29, 2023 -

Longo Lexus responded

Thank you for entrusting our company (Longo Lexus) and team (Jim Palmer). Make it a great day and please have a safe upcoming holiday - Team Longo

June 26, 2023

Best friendly people best service best deals everything went well feel like family I will go back More

by Posadastrucking55
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, Kelvin Huang
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Jun 27, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. We're honored to serve you!

June 26, 2023

Longo Lexus always meets my expectations and peace of mind working with John Yang teams. I have no worries bring my GX460 and GX470 to John Yang. Thank’s to John Yang and his team. More

by JohnE.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabriel on parts dept. very helpful , John Yang
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Jun 26, 2023 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus | John Yang to take care of your investment (car). Make it a great day and hurry back

June 25, 2023

Excellent dealership with professional and friendly service advisors that are very knowledgeable. Highly recommended this dealership to everyone. A special thank you to Beau Ly! More

by mrdatnguyen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beau Ly
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Jun 26, 2023 -

Longo Lexus responded

Thank you for entrusting Longo Lexus Svc Dept with your auto care needs and happy knowing Beau and the Svc team @ Longo took wonderful care of you as you deserve only the best.

June 24, 2023

Gary is amazing! Very efficient_ found the perfect care for me and a great price. Could not be happier.Totally painless experience. Would not hesitate to recommend Ga More

by sltolan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
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Jun 26, 2023 -

Longo Lexus responded

Congratulations from all of us @ Longo Lexus and please enjoy what you drive

June 23, 2023

Li Chen did a good job. Thanks. If any friends or relatives want to buy Lexus I will recommend them to LI CHEN. More

by bthai8888
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Starnie Li
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Jun 23, 2023 -

bthai8888 responded

Friends: If you want to buy a Lexus .Go to LONGOLEXUS in El Monte and ask for LI CHEN you will get the good price. Compare the price with another Lexus dealers LongoLexus is the best.

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