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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

September 21, 2023

They do a thorough job on the repair and maintenance of vehicles and the car is returned washed. More

by dena.tripodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Sep 21, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus Svc Dept - Thank you for taking time out of your day to post your recent service visit on DealerRater. Have a wonderful rest of your week and hurry back

September 20, 2023

Victor Reyes is the GO to guy here at Longo lexus and always a pleasure to work with him and great customer service hands down. More

by Osigina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Sep 20, 2023 -

Longo Lexus responded

Victor is certainly one of the many reasons why Longo Lexus is Longo Lexus and we're delighted knowing you were able to witness this during your visit to our dealership. Make it a great day and enjoy what you drive

September 20, 2023

Thank you for recommending headlight restoration service. Truly appreciate you for always taking care of our cars. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 20, 2023 -

Longo Lexus responded

Longo Lexus is always happy knowing we're getting you back on the road safe. Make it a great day and call us if you need us

September 20, 2023

We recently purchased a Lexus from Longo. From start to finish, the process was smooth and hassle-free. We worked with Steve Johiro and Hieu Le. Both were incredibly knowledgeable, attent More

by nli10mi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Johiro, Hieu Le
Sep 20, 2023 -

Longo Lexus responded

We know purchasing and or leasing a vehicle is a really big decision and we're so happy knowing your visit to Longo Lexus was comfortable and hassle-free. Enjoy what you drive and please call us if you need us, we're always here to listen.

September 19, 2023

The service advisor was very friendly and went above and beyond to get me the service. I had dropped off my car previous day evening for next day appointment, and my car was ready same day evening. I want t More

by gladys DSouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Sep 19, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on DealerRater and happy knowing Willy and the team took wonderful care of you and your auto care needs. Make it a great day!

September 19, 2023

Robin Ho provided exceptional service. He is always so attentive and provides great detail to all of my questions. Thank you for his services More

by Mefavela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 20, 2023 -

Longo Lexus responded

Welcome back to Longo Lexus Svc Dept and so happy knowing Robin and the service team took wonderful care of you and your auto care needs. Have a wonderful rest of your week - Team Longo

September 18, 2023

Thank you Jose! !! He helped my fiancé and I find the perfect car. The experience overall was nice and easy. More

by Alexandra Delgadillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Sep 18, 2023 -

Longo Lexus responded

We're honored to serve you and your family Ms. Delgadillo - Team Longo Lexus

September 16, 2023

The dealership is clean and organized. There are functional coffee machines with many choices. Drinking water tasted great. Customer representative John Yang is attentive, respectful, hone More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Sep 18, 2023 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus - Thank you Yan for entrusting our company (Longo Lexus) and team (John Yang) with your auto care needs.

September 16, 2023

Good people service,excellent Vehicle service And they will lend you a car without charging you for it More

by Rafael Mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Sep 18, 2023 -

Longo Lexus responded

We're honored to serve you Mr. Mejia - Team Longo Lexus

September 16, 2023

Nice and professional service. All processes are efficient and you can sit on comfortable sofa with complimentary coffee More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 18, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and please hurry back

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