
Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
2,044 Reviews of Longo Lexus
Great customer service. Easy to make an appointment over the phone. Welcomed upon arrival to Longo by David Perada, He was my service person. David answered all of my questi Easy to make an appointment over the phone. Welcomed upon arrival to Longo by David Perada, He was my service person. David answered all of my questions; was very friendly and helpful. It was a great experience. Thank you David. More
Robin Ho is the best service advisor IMO. He has been helpful and very patient with my service needs. I highly recommend to see him when you visit Longo Lexus next time.👍🏼👍🏼👍🏼 He has been helpful and very patient with my service needs. I highly recommend to see him when you visit Longo Lexus next time.👍🏼👍🏼👍🏼 More
They always give us great service every time I go. The representative told us I have a purchase warranty that I totally forgot and it’s helpful for me. The representative told us I have a purchase warranty that I totally forgot and it’s helpful for me. More
Getting service at Longo Lexus is the best. Starting with getting an appointment, reserving a courtesy car and having the service completed it’s all very straightforward without issues. Thank y Starting with getting an appointment, reserving a courtesy car and having the service completed it’s all very straightforward without issues. Thank you for your care. More
Great service at Longo Lexus. One tire got flatted at night. I texted my service consultant, John Yang for help. He immediately texted me the instructions to deal with the situati One tire got flatted at night. I texted my service consultant, John Yang for help. He immediately texted me the instructions to deal with the situation even though he has been sick. Roadside assistance came to help in 15 minutes. I went to Lexus the next day to change the new tire. FREE! Thanks to John to advise me buy the right service package and tire that come with warranty for emergency. GOOD DEAL too. Thanks to Beau Ly for giving me great service at dealer. More
Longo Lexus service is the best there is. They made correct diagnosis, gave the right treatment and the illness resolved completely. NICE, Way to go Lexus….. I am a happy driver! Also thanks They made correct diagnosis, gave the right treatment and the illness resolved completely. NICE, Way to go Lexus….. I am a happy driver! Also thanks to Man Wong , he is a Lexus genius! More