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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

May 23, 2023

Kelly and his partner Edgar are my go to for assistance with my vehicle. I have trusted them with my car services for years. More

by Riza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Edgar Anzaldo
May 23, 2023 -

Longo Lexus responded

Thank you for sharing your visit @ Longo Lexus Svc Dept on DealerRater - We appreicate your feedback

May 23, 2023

Replaced the mirror on the passenger side. Frank Lorusso was very professional and proceeded the service within 1 hour. More

by Thuanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
May 24, 2023 -

Longo Lexus responded

Thank you for your rating & review - Hurry back - Team Longo

May 22, 2023

Cynthia Ibanez was our sales person. She was very patient, answered our questions and as helpful as we needed her to be. She also introduced us to two of her colleagues who were also v More

by mrsf4
Recommend Dealer
Yes
Employees Worked With
Cynthia Ibanez, Raul with tech support, and Anthony in finance
May 22, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - We're honored to serve you and please enjoy what you drive

May 24, 2023 -

mrsf4 responded

A good experience.

May 22, 2023

Always a pleasure dealing with Longo Lexus, very professional and they treat their customers well More

by petececiwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
May 22, 2023 -

Longo Lexus responded

Enjoy what you drive and thank you for coming to Longo Lexus

May 21, 2023

I had my service done at my home. Service associate was friendly, on time and efficient. Would highly recommend. More

by VukAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember , David Parada
May 22, 2023 -

Longo Lexus responded

Thank you Vuk Al for sharing your viewpoing on DR and happy knowing the mobil team was able to assist.

May 21, 2023

Dixon Pai was wonderful to work with to get my car! !! A true professional! Excellent customer service! More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixon Pai
May 21, 2023 -

Happy Customer responded

Living my Lexus!

May 22, 2023 -

Longo Lexus responded

Enjoy what you drive and welcome to the Longo Lexus family

May 21, 2023

Service guy was very professional and a lot of help for my questions, really liked him More

by Precysep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 22, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and happy knowing Man took wonderful care of you and your auto care needs

May 18, 2023

Best customer service ever! That is why I keep going back. Rene Reynoso is awesome as he finds ways to save on services. More

by gabrielac1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 18, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus Svc Dept

May 17, 2023

Kelly Yang is always helpful and explains things fully. Everyone that I had contact with was pleasant and helpful. More

by jhensley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
May 17, 2023 -

Longo Lexus responded

Thank you for your rating and review on our company (Longo Lexus) and team (Kelly Y)

May 16, 2023

The people are very friendly. While waiting, their environment is comfortable. I love their coffee and drinks. More

by Kiu thu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
May 16, 2023 -

Longo Lexus responded

We're happy to read how comfortable your service visit went @ Longo Lexus.

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