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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

September 29, 2023

Great customer service. Easy to make an appointment over the phone. Welcomed upon arrival to Longo by David Perada, He was my service person. David answered all of my questi More

by jeisenbe@ charter.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Sep 29, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our company (Longo Lexus) and team ( David P). Have a wonderful weekend and hurry back

September 27, 2023

Great service! ! Gary Littleton is wonderful to deal with. Whole transaction was a pleasure. Thank you very much. More

by josephk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Gary Littleton
Sep 27, 2023 -

Longo Lexus responded

We never want you gonig anywhere else but Longo Lexus for your auto care needs. Thank you for trusting our company & team.

September 27, 2023

Robin Ho is the best service advisor IMO. He has been helpful and very patient with my service needs. I highly recommend to see him when you visit Longo Lexus next time.👍🏼👍🏼👍🏼 More

by RX350L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 27, 2023 -

Longo Lexus responded

Longo Lexus is smiling from ear-to-ear - Thank you RX350L for the shout out on DealerRater.

September 25, 2023

I had a very good experience with the dealer and the salesman that help me I will recommend my salesman and the dealership More

by Constantino.tolentino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Sep 26, 2023 -

Longo Lexus responded

Thank you for selecting Longo Lexus | Victor for your auto care needs. Enjoy!

September 24, 2023

I called at 6:50pm the day before. The adviser was very helpful and made appointment. Everything went fine. More

by 612myamada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Sep 25, 2023 -

Longo Lexus responded

Thank you for your review - Team Longo

September 23, 2023

Very nice place and comfortable place to go and the service is very good and finished on time promised. More

by Jhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Rodolfo Ayala Jr.
Sep 25, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

September 22, 2023

They always give us great service every time I go. The representative told us I have a purchase warranty that I totally forgot and it’s helpful for me. More

by edashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 22, 2023 -

Longo Lexus responded

Happy Friday and thank you for taking time out of your day to share with others on DealerRater about your service visit @ Longo Lexus. We really do appreicate your efforts and have a wonderful weekend.

September 22, 2023

Getting service at Longo Lexus is the best. Starting with getting an appointment, reserving a courtesy car and having the service completed it’s all very straightforward without issues. Thank y More

by scarlettsm0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy car department., Man Wong
Sep 22, 2023 -

Longo Lexus responded

What a great way to end our Friday @ Longo Lexus with such a kind posting - Thank you for all your trust.

September 21, 2023

Great service at Longo Lexus. One tire got flatted at night. I texted my service consultant, John Yang for help. He immediately texted me the instructions to deal with the situati More

by Lala Gascon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly, John Yang
Sep 21, 2023 -

Longo Lexus responded

Coming to Longo Lexus, you can rest assure, we will always do our best to serve you and your auto care needs. Have a wonderful rest of your week and hurry back.

September 21, 2023

Longo Lexus service is the best there is. They made correct diagnosis, gave the right treatment and the illness resolved completely. NICE, Way to go Lexus….. I am a happy driver! Also thanks More

by fredleemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 21, 2023 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and happy knowing Longo Lexus and Man Wong earned your business today and in the future.

Sep 21, 2023 -

fredleemd responded

Keep it up. Man!

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