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Longo Lexus

El Monte, CA

4.9
1,893 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,893 Reviews of Longo Lexus

September 15, 2024

The customer service at this dealership was incredible. Marc knew what we wanted and took care of everything. He did not make us feel pressured at all. He made us a priority and did not keep us waiting for More

by tammie.holston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
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Sep 16, 2024 -

Longo Lexus responded

Thank you for sharing your experience! We’re thrilled to hear that Marc provided you with exceptional customer service and made you feel like a priority without any pressure. It’s great to know that you didn’t have to wait for hours and that we were able to meet your needs efficiently. We appreciate your recommendation and are grateful for your trust in our dealership. Team Longo Lexus

September 14, 2024

Beau is good. He is professional. I will continue service with him. I will recommend my friends and family. Thank you. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
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Sep 16, 2024 -

Longo Lexus responded

Thank you for your feedback! We’re pleased to hear that Beau provided you with professional service and that you plan to continue working with him. Your recommendation to friends and family means a lot to us. Longo Lexus

September 13, 2024

Longo Lexus is an hour from home but I wouldn’t go anywhere else. The staff and service are outstanding. Been going to them for decades now and took my son there a few months back and he couldn’t be More

by Almayko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Sep 13, 2024 -

Longo Lexus responded

Thank you so much for your kind words and for trusting Longo Lexus over the years. We’re thrilled to hear that you’ve had such positive experiences with our staff and service. It means a lot to us that you’ve been loyal to our dealership for decades and that your son was impressed with the difference. We’re committed to providing exceptional service, and it’s wonderful to know that our efforts are making a lasting impression. We look forward to continuing to serve you and your family for many years to come! Have a great weekend

September 13, 2024

They were really nice and did their best to accommodate me in anyway. I would highly recommend Longo Lexus. More

by Yajaira420_o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Sep 13, 2024 -

Longo Lexus responded

We're humbled to serve you and have a wonderful weekend - Team Longo Lexus

September 12, 2024

I’ve bought many cars from Longo. I must say this was the best experience ever buying a car. Thank you!! More

by Nanasj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Report | Print
Sep 12, 2024 -

Longo Lexus responded

Welcome to the Longo Lexus family and please enjoy what your drive.

September 09, 2024

Excellent service the sales representative was outstanding. I highly recommended longo Toyota to family and friends More

by Telidominguez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Report | Print
Sep 09, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and please enjoy what you drive

September 08, 2024

Excellent job guys I like the professionalism and how clean it is inside the building More

by jinho_1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Sep 09, 2024 -

Longo Lexus responded

Thank you for your positive feedback! We’re delighted to hear that you appreciated the professionalism of our team and the cleanliness of our facility. Your satisfaction is our priority, and we’re glad to know we met your expectations. We look forward to serving you again soon! Longo Lexus

September 07, 2024

As always, we are so pleased with the Longo Lexus service department taking care of our car. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Sep 09, 2024 -

Longo Lexus responded

Your satisfaction is our top priority, and we look forward to maintaining the high standards you’ve come to expect from us. Hurry back - Team Longo

September 07, 2024

Francis is and excellent advisor excellent customer service and great communication and very professional I do recommend More

by Carrizoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Sep 09, 2024 -

Longo Lexus responded

Thank you for your kind words! We’re thrilled to hear that Francis provided you with excellent customer service, great communication, and professionalism. Your recommendation means a lot to us. Longo Lexus

September 06, 2024

Thomson was very accommodating and honest with all the deals that he give us. Kevin from Finance was very helpful and informative. Welcoming environment. More

by Rocelyn
Recommend Dealer
Yes
Employees Worked With
Thomson, Kelvin Huang
Report | Print
Sep 09, 2024 -

Longo Lexus responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that Thomson provided you with accommodating and honest service and that Kevin from Finance was both helpful and informative. We pride ourselves on creating a welcoming environment for all our customers, and it’s great to know we succeeded in making your visit a pleasant one. Team Longo

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