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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

November 30, 2023

Excellent service provided. Our salesman helped us out from beginning till the end getting us a awesome deal. More

by guerreroantonio1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones, Jose Mendoza
Nov 30, 2023 -

Longo Lexus responded

Enjoy your new ride for the holidays and thank you for coming to Longo Lexus for your auto care needs.

November 30, 2023

I had never been to this dealership however my friend has been a customer for at least 20 plus years. Just recently I went with her to purchase another Lexus. While there I saw the professionalism of the Lex More

by becky ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of his name in finance (signing documents). He was very kind and explained all that I was signing., Van Phu, Eric Garcia
Nov 30, 2023 -

Longo Lexus responded

WOW... what an amazing write-up this is Mr. Ruiz - Thank you so much for your kindness and allowing us to welcome you to our Longo Lexus family. Please * Please * Please tell you friend how humbled we are that they thought so highly of our services for 20+ years and to refer over a friend is priceless to us @ Longo. Enjoy what you drive and Happy Holidays

November 30, 2023

Expensive but excellent service especially Francis Saladano who went out of his way to be informative and courteous More

by tdonato
Workmanship
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Nov 30, 2023 -

Longo Lexus responded

Thank you for your rating and review - Team Longo

November 29, 2023

Our sales rep Jorge Alvarez was EXCELLENT. Extremely knowledgable on product and very patient with 2 tech challenged buyers. Never any pressure or attempt to upsale. Extremely happy with our e More

by CL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Nov 29, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - please enjoy what you drive and welcome to the Longo family

November 29, 2023

Very clean and well maintained building. Employees are professional and courteous. Easy to get in and out. More

by Yam Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Nov 29, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus service department and glad we were able to get you back on the road with peace-of-mind. Happy Holidays and we will see you in 2024!

November 28, 2023

Excellent service and fast. Accommodating and no stress and easy to communicate with the same nationality More

by Genefrey_1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Nov 28, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus and delighted you were able to meet and feel comfortable with Victor Reyes. From our family to yours, Happy Holidays

November 28, 2023

Service Representative Jim Palmer was very professional and helpful as always. Vehicle was ready when promised More

by Gabriel.marquez1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Nov 28, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus

November 27, 2023

The dealer was excellent and clean. My service advisor David did a great job explaining the issues with my car. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Nov 27, 2023 -

Longo Lexus responded

Thank you Bill for your rating, review and trust you have in our company (Longo Lexus) and team (David P). Happy Holidays

November 27, 2023

Excellent customer service. Clean facility and the amenities available also good.Helpful service technician. Spacious waiting area. More

by hugoolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Nov 27, 2023 -

Longo Lexus responded

We're honored @ Longo Lexus Svc Dept to have been selected to take care of your investment (car). From all of us @ Longo, hurry back and have a wonderful upcoming holiday

November 26, 2023

Mr. Victor Reyes is very professional in dealing with us.The other crews assisted us their best. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Nov 27, 2023 -

Longo Lexus responded

Thanks AJ for your kind posting on DealerRater and we'll make sure Victor and the sales team @ Longo Lexus receive a copy of your posting, it's certainly going to make their day. Happy Holidays and please enjoy what you drive

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