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Longo Lexus

El Monte, CA

4.9
1,990 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,990 Reviews of Longo Lexus

March 11, 2018

Amazing Experience! Thank you George Kantanto! I can not stop talking about how happy and thankful I am that George Kantanto was my sales rep. I visited the Longo Lexus website since my wife wante More

by Ftrujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kantanto
Mar 12, 2018 -

Longo Lexus responded

Good Morning Ftrujillo - It's Longo Lexus wanting to say THANK YOU so much for your review on DealerRater. WOW - I'm so delighted to read of the caring attention provided by one of our team members, George. He certainly knows how important it is not only to meet the expectations of our guests but to exceed them. Yeah for George! Make sure you call George if you need him, he's always here to listen CONGRATULATIONS once again and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057 E: kary.loefler@longotoyota.com

February 15, 2018

Excellent Experience George Kantanto at Longo Lexus assisted me well when choosing a car & helped me get a car at a great price. I recommend coming to Longo Lexus to purch More

by Izee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genna Chin, George Kantanto
Feb 15, 2018 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome DealerRater review about your visit at Longo Lexus. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / George for your car care needs. Call us if you need us, we're always here to listen Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057 E: kary.loefler@longotoyota.com

January 02, 2018

GREAT EXPERIENCE! I've now leased my second car from Longo Lexus, and once again, it was a breeze. George Kantanto was my sales rep again, and he is always so helpful. More

by Anthony Bichai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Chae, George Kantanto
Jan 03, 2018 -

Longo Lexus responded

Welcome back Anthony Bichai - It's Longo Lexus. I'm so delighted to read of the caring attention provided by George. He certainly represents our brand with honesty and integrity. Make it a great day and once again, THANK YOU so much for returning back to Longo Lexus we really appreciate your business! Kary Loefler Guest Relations Director

December 30, 2017

Fantastic Experience Buying a new Lexus George King and the rest of the Longo staff made buying this Lexus a very pleasurable and stress-free experience. I will definitely be a repeat custo More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George King
Jan 03, 2018 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU so much for your posting on DealerRater. I will make sure that George receives a copy of this review. Happy New Year's! Team Longo Lexus

December 22, 2017

Great service....Great Price This is the second car we have bought or leased through Longo Lexus and in both cases we have found our salesperson George Kantanto to be efficient, k More

by Will1046
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ishida, George Kantanto
Dec 22, 2017 -

Longo Lexus responded

From all of us at Longo we wanted to THANK YOU so much for remembering us in your search for another Lexus. I'm so delighted to read of the caring attention provided by one of our team members, George. I cannot wait to share this review with him, I know it will make his day it certainly has made mine. Happy Holidays Team Longo

December 15, 2017

BEST car buying experience BY FAR! My mom (77 years old) was in the market for a 2018 Buick Enclave, she had a 2015 Buick Enclave and loved it. After a couple Buick dealerships (with h More

by Marci M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Dec 15, 2017 -

Longo Lexus responded

Good Afternoon Marci, It's Longo Lexus wanting to THANK both you and your mother for entrusting us with your car care needs. I'm so delighted to read of the caring attention provided by Sergio. I cannot wait to share this review with him, i know it will make his day, it certainly has made mine. Happy Holidays and please tell your mother we said hello Kary Loefler Guest Relations Director Longo Lexus - 626.580.6057

December 15, 2017

EXCELLENT EXCELLENT EXCELLENT My wife and I looked at 8 different dealerships and 8 makes of vehicles. We wondered onto the side entrance of Longo Lexus not initially not even cons More

by Rick b Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian in finance., George King
Dec 15, 2017 -

Longo Lexus responded

Good Morning Mr. Livingston It's Longo Lexus wanting to THANK YOU so much for sharing with others about your experience. I'm so delighted to read of the caring attention provided by a few of our team members George / Ian. Happy Holidays to you and your family! Kary Loefler Guest Relations Director Longo Lexus - 626.580.6057

December 12, 2017

Didn't even try to make a deal I came in with a trade that i was under...they didnt even try....they just shook their head no.... So I went to Keyes of Van Nuys!!! There were wonde More

by Dayna S Bautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Kang
Dec 13, 2017 -

Longo Lexus responded

Good Evening Ms. Dayna S Bautz, I wanted to take this moment to thank you for allowing me this time too thoroughly investigate your visit. Because our guest’s feedback and experiences are important to us, I was able to speak with all parties involved (T. Kang) and was briefed on what transpired during your visit. Although we do our best to make every deal possible, we also recognize that a deal structure such as appraisals from Carmax, Negative Equity & Payoff amounts and Business Directions from Credit Unions, may not always be achievable. Congratulations on the purchase of your brand new Lexus Happy Holidays! Kary Loefler Guest Relations Director

December 09, 2017

I’m so glad I didn’t lease anywhere else. After months of looking on the market for new cars I would like to lease. Lexus was the last on my mind that I could afford. I knew the brand was well More

by Josh_aley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Dec 13, 2017 -

Longo Lexus responded

Good Evening Josh_aley, From all of us here at Longo Lexus we wanted to say CONGRATULATIONS on your recent Lexus purchase. I'm so delighted to read of the caring attention provided by one of our team members, Sergio. We cannot thank you enough for sharing with others who follow DealerRater about your experience. Make it a great day and Happy Holidays Team Longo

November 22, 2017

Best EVER! Katie was extremely knowledgeable. I have bought many cars in my time and Katie was by far the best and her customer service stands out from the rest. More

by Samiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Chung
Nov 22, 2017 -

Longo Lexus responded

Good Morning it's Longo Lexus wanting to say CONGRATULATIONS on your brand new Lexus... We're so excited for you. Make it a great day and keep spreading the word about Longo / Katie we can never have enough business Happy Holidays Team Longo

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