Longo Lexus

Visited Longo Lexus and were met by Mr. Victor Reyes, Fleet Manager. Right away we were seated and asked us what vehicle model we were looking for..He started looking for the Lexus 350 F Sport. Lucky fo Fleet Manager. Right away we were seated and asked us what vehicle model we were looking for..He started looking for the Lexus 350 F Sport. Lucky for us there was one available. He did all the paperwork. He was very accommodating and a good sense of humor. He is an asset to the company. More

Every person who assisted us with the sale was pleasant to work with. We were comfortable and enjoyed the car buying experience. Thank you, Longo! to work with. We were comfortable and enjoyed the car buying experience. Thank you, Longo! More

Overall, Longo Lexus sales department and service department are doing a great job, friendly and helpful. Absolutely will go back for the next service. 👍 excelente! department are doing a great job, friendly and helpful. Absolutely will go back for the next service. 👍 excelente! More

I’m confused with service price and items. I did 10,000 miles service $260. Today I did 20,000 miles service $388. I asked why it’s much more expensive and was told it cost $120 to replace air filter which miles service $260. Today I did 20,000 miles service $388. I asked why it’s much more expensive and was told it cost $120 to replace air filter which I didn’t replace last time but my receipt showed I did replace air filter last service. I was also told I must do multi-point inspection in order to get tire rotation. More

Robin Ho is very knowledgeable and cares about the customers. Detailed and explains everything well. He really has a passion for his work and cares. customers. Detailed and explains everything well. He really has a passion for his work and cares. More

Without question state of the art facilities working with customers to the highest level . I thank you Longo for your excellent service and dedication to people .That’s what I see customers are people once a customers to the highest level . I thank you Longo for your excellent service and dedication to people .That’s what I see customers are people once again good job Lexus. More

Came in for my required 35,000 maintenance on my Lexus RC. Was immediately assisted by Frank. Frank communicated through the whole process . Followed up and recommended services Needed to keep my Lexus i RC. Was immediately assisted by Frank. Frank communicated through the whole process . Followed up and recommended services Needed to keep my Lexus in top shape. Thanks frank Receptionist was very helpful at the counter Got me in and out quickly. More

Perfect! The best services! Frank is very knowledgeable on Lexus. Very relaxed. Longo is the place to visit for sales and services. You can not ask for anything better. on Lexus. Very relaxed. Longo is the place to visit for sales and services. You can not ask for anything better. More

Very well organized . Service advisor is very courteous and knowledgeable . Waiting area was well sanitized and following the social distancing. I highly recommend Lexus service department for any servic and knowledgeable . Waiting area was well sanitized and following the social distancing. I highly recommend Lexus service department for any services you need and I will tell my friends. More

The location was easily accessible with little to no wait. The redirected me to a lobby with refreshments. I waited les tha 10 mins for Jim my service rep who was very pleasant. Great service, will retu wait. The redirected me to a lobby with refreshments. I waited les tha 10 mins for Jim my service rep who was very pleasant. Great service, will return! More