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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

April 22, 2021

Robin Ho is an awesome Service Advisor.I’ve been a loyal Robin Ho is an awesome Service Advisor. I’ve been a loyal Longo Lexus customer since 2002 for purchases and service. They are the best. More

by shelw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Apr 23, 2021 -

Longo Lexus responded

We are so grateful for your years of business and your kind words about Robin. Thank you from all of us at Longo Lexus, and safe travels until we see you next!

April 19, 2021

Great service, great people great dealership. My purchase with Sergio Orosco was great , Sergio has the experience and patient to work with people he gave us the best deal and best options and he recommend t More

by Alejandro.Segoviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Sergio Orozco
Apr 19, 2021 -

Longo Lexus responded

Alejandro - We are delighted to hear that Sergio helped you get the best deal on your new vehicle. Thank you so much for trusting Longo Lexus with your business! We wish you safe and happy driving and hope to see you down the road.

Apr 20, 2021 -

Alejandro.Segoviano responded

Yes, thank you very much,l was very satisfied .

April 18, 2021

Fantastic service! Very friendly and helpful. Recommended different options to consider. We stopped by just to look at the new cars and with Tony’s help drove off with a brand new Lexus. More

by Tigger19876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Apr 19, 2021 -

Longo Lexus responded

We're so proud to have earned your business! It's wonderful to hear that Tony delivered an exceptional car-buying experience. Thank you for choosing Longo Lexus, and congratulations on your new vehicle!

April 17, 2021

Our 5th purchase at Longo Lexus because we get great service and purchase great cars. Always recommending your dealership to friends & family. Our loyalty will remain. More

by jeanette.lishok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Apr 19, 2021 -

Longo Lexus responded

Jeanette, we are so happy to have you as a loyal Longo Lexus customer! Thank you and safe travels until we see you next.

April 15, 2021

Longo Lexus is head and shoulders above the rest! The service department is a shining example of what servicing your car should be like. My service advisor Robin Ho is the absolute best! His welcoming de More

by Christina L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Apr 16, 2021 -

Longo Lexus responded

Christina, thank you for taking the time to leave us a review! We couldn't be happier to hear that Robin took such good care of you here at Longo Lexus, and we will certainly let him know that you appreciate his help. It is always a pleasure to assist you, and we look forward to your next visit!

April 14, 2021

Very thorough. Kept searching for the problem. Great service. Friendly. Gave me options. Set a future appointment with me offers me transportation. Very professional. Good teamwork. More

by C21greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana
Apr 14, 2021 -

Longo Lexus responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for choosing Longo Lexus for your service needs. Safe travels until we see you next!

April 14, 2021

very professional, on time and did the job right the first time! things were scheduled and there were followups to keep us informed as to tge progress! More

by benbroudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Rony Parada, Jim Palmer, Craig Wolfson
Apr 14, 2021 -

Longo Lexus responded

Ben, thank you for trusting our team to get the job done right! We are grateful for your business and we hope to welcome you back to Longo Lexus for your future service needs.

April 14, 2021

We went to Longo Lexus because of their extensive lot and were impressed that they stored all of their new vehicles underground and away from the elements. We had the pleasure of working with Mr. Van Phu. He More

by Stepmizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu, Ray Huang
Apr 14, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Van took such good care of you here at Longo Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 13, 2021

Francis went above and beyond what he needed to. He remembered who I was even though I visited only one time before. As part of my service the battery in the key fob is replaced but I already did it on More

by Eh_public
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Apr 13, 2021 -

Longo Lexus responded

Thank you for the wonderful review! We love to hear that Francis's service stood out to you and really appreciate you taking time out of your day to commend him. Our team at Longo Lexus wishes you safe driving!

April 11, 2021

Gives excellent service. Very accommodating and helpful. Victor Reyes is the best. Communicates well. Very prepared . We’ve been with Longo Lexus for 20 years. Always gives us the best deal More

by rossana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Apr 12, 2021 -

Longo Lexus responded

What can we say to thank you for your 20 years of business? It's wonderful that you can turn to Victor and our team whenever you're in need of a new vehicle and know that you will be well taken care of. We look forward to our continued relationship!

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