Longo Lexus
El Monte, CA
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1,877 Reviews of Longo Lexus
Easy Transaction! It was a great experience purchasing our new Lexus at Longo Lexus. From our initial phone call with Victor Reyes, all of our questions were answered. It was a great experience purchasing our new Lexus at Longo Lexus. From our initial phone call with Victor Reyes, all of our questions were answered. There was no haggling. He presented all our options including our financing questions. After several calls, emails and text messages, we were ready to pick up our car. We went to Longo and test drove the vehicle. All the paperwork were ready and we didn't spend all day at the dealership. It was a pleasant experience. More
2018 RX350L This is our second purchase with Victor. The process was smooth and seamless. Customer service is top notch. He’s patient with all our questions and e This is our second purchase with Victor. The process was smooth and seamless. Customer service is top notch. He’s patient with all our questions and enlightened us on pros and cons of color choices. Pricing is great and he steered us on where we can save money. Our favorite part was the vehicle delivery. Ryan Tran is excellent in explaining the new vehicle features and also an impromptu documentation guy in the process. Talking about signing our new car docs in the convenience of your own home. Great team effort and we definitely recommend to visit/call Victor and Ryan for your new Lexus. More
Excellent Customer Service From the start, i was impressed by the professionalism and friendly handling by Sergio Orozco. He made me feel comfortable and confident through the e From the start, i was impressed by the professionalism and friendly handling by Sergio Orozco. He made me feel comfortable and confident through the entire process. More
Great experience I could not have asked for an easier experience obtaining my new vehicle at Longo Lexus. Anthony was accommodating, patient, and professional througho I could not have asked for an easier experience obtaining my new vehicle at Longo Lexus. Anthony was accommodating, patient, and professional throughout the entirety of the process, making himself available as needed with no complaints. His willingness to go above and beyond customer service expectations did not go unnoticed, and he is an asset to the company. Thank you for everything! More
Great buy with Tony Come in for a brand new Lexus. Tony is really helpful and knowledgeable. He really help us to get the best price. He can speak mandarin is also a bonu Come in for a brand new Lexus. Tony is really helpful and knowledgeable. He really help us to get the best price. He can speak mandarin is also a bonus! Would definitely recommend my friends to contact him if they interested in buying new cars. More
Great Experience Sergio was great! The whole process took a couple of hours and I was driving home with a new Lexus. Went in with the Costco deal and still got addit Sergio was great! The whole process took a couple of hours and I was driving home with a new Lexus. Went in with the Costco deal and still got additional money of with other incentives. I'd give 6 stars if I could. Thanks again Sergio, this won't be our last deal.... More
Victor Reyes is the consumate professional Victor's knowledge of the lexus products is amazing. He was able to steer me to the right car for me given my usage. He was very patient and was al Victor's knowledge of the lexus products is amazing. He was able to steer me to the right car for me given my usage. He was very patient and was allowed me time to process the information he shared with me. Most importantly, he listened! Many thanks Victor and Ryan Tran. You guys make a good team. More
Nothing but the best with Sergio! Sergio was awesome! He made it so easy for us! We wanted a specific car and he gave us the best deal for it! Spent several hours at other dealerships Sergio was awesome! He made it so easy for us! We wanted a specific car and he gave us the best deal for it! Spent several hours at other dealerships and left with nothing but bad deals. Spent an hour with Sergio and left with our dream car!! To get the best deal for your dream car, go to Longo Lexus in El Monte and ask for Sergio Orozco!! More
Anthony Nguyen at Longo Lexus Anthony was extremely knowledgeable about our vehicle, explained everything to us patiently, and showed us how to operate the many features of the car Anthony was extremely knowledgeable about our vehicle, explained everything to us patiently, and showed us how to operate the many features of the car. He also helped us by pairing our cell phones and doing other things that would have been difficult for us. The purchase process went very smoothly and I would recommend him, and Longo Lexus to anyone. More
Experience was absolutely superb! Victor made my entire experience at Longo amazing! Very professional, knowledgeable, and personable which made the process much easier. Also, I apprec Victor made my entire experience at Longo amazing! Very professional, knowledgeable, and personable which made the process much easier. Also, I appreciated the team members that support Victor. They were all helpful and made the entire experience absolutely superb! I will definitely recommend Victor to all my family and friends! More