
Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
2,043 Reviews of Longo Lexus
Sales person Friendly professional timely manner excellent customer service i definitely will recommend sale person and dealership very pleased with the buying of my new Lexus NX300 excellent customer service i definitely will recommend sale person and dealership very pleased with the buying of my new Lexus NX300 More
Mr. Victor Reyes made the decision to purchase easy. His team showed us the car we wanted but also showed us others which we wanted to check out. Their great service did not end after signing the purchase team showed us the car we wanted but also showed us others which we wanted to check out. Their great service did not end after signing the purchase agreement. David took the time to show and explain the features of the car and how to operate them. We did not have to read any manual since he explained it to us already. More
In Saturday, April 17, 2021, we were greeted by Mr. Edgar Anzaldo with prompt attentiveness. We live 50 away and we’re ready to wait at least four hours for the car service. An hour later, we were pleasant Anzaldo with prompt attentiveness. We live 50 away and we’re ready to wait at least four hours for the car service. An hour later, we were pleasantly surprised when Mr. Anzaldo said our car was ready. Ty, More
Me. David Parada was very patient with me. He listened and answered to all my questions and tended to my needs. I was pleased with his customer service. and answered to all my questions and tended to my needs. I was pleased with his customer service. More
Best dealership and sales staff I have ever encountered. Very impressed with the professionalism, friendliness, courtesy and ease of choosing the car I have in mind from the large selections of models and c Very impressed with the professionalism, friendliness, courtesy and ease of choosing the car I have in mind from the large selections of models and colors available. I was happy to be referred to Longo Lexus by my niece and her husband who are loyal customers of Longo. Love my first Lexus. More
Took my car in for service and Robin went above and beyond what I expected. Heard a squeaking in the front of my car and I told Robin. He told me to bring my car in as soon as possible because he was w beyond what I expected. Heard a squeaking in the front of my car and I told Robin. He told me to bring my car in as soon as possible because he was worried. Got a loaner car when there was a shortage and my serviced car almost immediately when I returned to pick up my car. Had 0 issues with everything and the service was incredible. More
I felt everything was done professionally and efficiently. All associates were friendly and helpful. The wait time was minimal and I was very satisfied with the service. efficiently. All associates were friendly and helpful. The wait time was minimal and I was very satisfied with the service. More
Great Lexus dealership!!! Excellent service, communication and follow up. It’s worth the drive to go to a stellar Lexus dealership. I live near a Lexus dealership but it doesn’t have the same st communication and follow up. It’s worth the drive to go to a stellar Lexus dealership. I live near a Lexus dealership but it doesn’t have the same standards of excellence as Longo!!! More