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Longo Lexus

El Monte, CA

4.9
1,877 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,877 Reviews of Longo Lexus

May 10, 2018

Easy Transaction! It was a great experience purchasing our new Lexus at Longo Lexus. From our initial phone call with Victor Reyes, all of our questions were answered. More

by candysloft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 10, 2018 -

Longo Lexus responded

Hi candysloft, Congratulation on your new Lexus!! We are so glad to read that Victor took such great care of you. Keep spreading the word about Longo Lexus! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 10, 2018

2018 RX350L This is our second purchase with Victor. The process was smooth and seamless. Customer service is top notch. He’s patient with all our questions and e More

by RX350L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tran, Victor Reyes
May 10, 2018 -

Longo Lexus responded

Thank you so much for sharing with others about your visit at Longo Lexus. We're so delighted to read of the caring attention a few of our team members provided Victor/Ryan. I will make sure they get a copy of this review, I know it will make their day, it certainly has made mine. Team Longo

May 10, 2018

Excellent Customer Service From the start, i was impressed by the professionalism and friendly handling by Sergio Orozco. He made me feel comfortable and confident through the e More

by chubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 11, 2018 -

Longo Lexus responded

Thank you so much for the DealerRater shout out. I'm delighted to read of the caring attention provided by Sergio. Make it a great day and welcome to the Longo Lexus family! Team Longo

May 08, 2018

Great experience I could not have asked for an easier experience obtaining my new vehicle at Longo Lexus. Anthony was accommodating, patient, and professional througho More

by kary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Robin Ho
May 08, 2018 -

Longo Lexus responded

Hi Kary, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Anthony and Robin. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Great buy with Tony Come in for a brand new Lexus. Tony is really helpful and knowledgeable. He really help us to get the best price. He can speak mandarin is also a bonu More

by Ingridsxq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 07, 2018 -

Longo Lexus responded

Hi Ingridsxq, CONGRATULATIONS on your new Lexus. We are glad to read that Tony took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 07, 2018

Great Experience Sergio was great! The whole process took a couple of hours and I was driving home with a new Lexus. Went in with the Costco deal and still got addit More

by LexusIS300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 07, 2018 -

Longo Lexus responded

Hi LexusIS300, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Sergio. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Victor Reyes is the consumate professional Victor's knowledge of the lexus products is amazing. He was able to steer me to the right car for me given my usage. He was very patient and was al More

by es3502018
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 07, 2018 -

Longo Lexus responded

Hello es3502018, THANK YOU so much for your feedback. I will be sharing your comments with the Team. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Lexus - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Nothing but the best with Sergio! Sergio was awesome! He made it so easy for us! We wanted a specific car and he gave us the best deal for it! Spent several hours at other dealerships More

by Jhaykim8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 08, 2018 -

Longo Lexus responded

Hello Jhaykim8, Congratulations on your New Lexus and thank you so much for sharing your feedback on DealerRater. We are happy to read that Sergio took great care of you. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 07, 2018

Anthony Nguyen at Longo Lexus Anthony was extremely knowledgeable about our vehicle, explained everything to us patiently, and showed us how to operate the many features of the car More

by Mylexusnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
May 08, 2018 -

Longo Lexus responded

Hello Mylexusnow, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus, Anthony we could never have enough business. Welcome to the Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 03, 2018

Experience was absolutely superb! Victor made my entire experience at Longo amazing! Very professional, knowledgeable, and personable which made the process much easier. Also, I apprec More

by kmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tran, Victor Reyes, Hieu Le
May 04, 2018 -

Longo Lexus responded

Hi kmk, Happy Friday and CONGRATULATIONS on your new Lexus! Were so happy to read that Victor made it an easy process for you. Definitely keep spreading the word. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

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