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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

May 11, 2021

I want to thank Victor Reyes for always going above and beyond in meeting our needs and requests. It’s a pleasure to work with him. More

by Leticiau2333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 11, 2021 -

Longo Lexus responded

Thank you for the terrific review! We're thrilled to hear you had an outstanding experience with Victor and the sales team here at Longo Lexus and will be sure to pass your kind words along. Drive safe and see you next time!

May 12, 2021 -

Leticiau2333 responded

You’re welcome 😊

May 11, 2021

Sales person Friendly professional timely manner excellent customer service i definitely will recommend sale person and dealership very pleased with the buying of my new Lexus NX300 More

by alma.campos65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu
May 11, 2021 -

Longo Lexus responded

Alma - Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with us. Drive safely in your new Lexus NX 300 and congratulations! We hope to see you again at Longo Lexus!

May 11, 2021

Mr. Victor Reyes made the decision to purchase easy. His team showed us the car we wanted but also showed us others which we wanted to check out. Their great service did not end after signing the purchase More

by raemond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 11, 2021 -

Longo Lexus responded

Raemond - These are the kind of reviews we at Longo Lexus love to hear! Thank you for taking the time to let others know what being a guest with us is like. We are pleased to hear Victor made your car-buying experience stress-free and informative. We are even more thrilled you were able to go home in a car that you are confident driving. Enjoy the ride!

April 25, 2021

Mr Wong he is a very nice person. Tell me all the information I need and service is fast finished same day. Save my time. More

by Ji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 26, 2021 -

Longo Lexus responded

Thank you for taking time to share this feedback about Mr. Wong. We are delighted to hear that he provided helpful service. Our team at Longo Lexus wishes you safe travels!

April 25, 2021

In Saturday, April 17, 2021, we were greeted by Mr. Edgar Anzaldo with prompt attentiveness. We live 50 away and we’re ready to wait at least four hours for the car service. An hour later, we were pleasant More

by Mrs. A. Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 26, 2021 -

Longo Lexus responded

Thank you for making the trip out to see us at Longo Lexus! We are very glad to hear that Edgar took excellent care of you and got you back on the roads in a timely manner. Enjoy your week!

April 23, 2021

Me. David Parada was very patient with me. He listened and answered to all my questions and tended to my needs. I was pleased with his customer service. More

by Quyduong2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Apr 26, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that David took good care of you here at Longo Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 23, 2021

Best dealership and sales staff I have ever encountered. Very impressed with the professionalism, friendliness, courtesy and ease of choosing the car I have in mind from the large selections of models and c More

by titzh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George King
Apr 23, 2021 -

Longo Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Longo Lexus team to get the job done. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

April 23, 2021

Took my car in for service and Robin went above and beyond what I expected. Heard a squeaking in the front of my car and I told Robin. He told me to bring my car in as soon as possible because he was w More

by Willee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Apr 23, 2021 -

Longo Lexus responded

Willee - This review made our day! It is our goal to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Robin and the Longo Lexus team. Drive safely, and we hope to see you back next time!

April 22, 2021

I felt everything was done professionally and efficiently. All associates were friendly and helpful. The wait time was minimal and I was very satisfied with the service. More

by Bobbie Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 23, 2021 -

Longo Lexus responded

Bobbie, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 22, 2021

Great Lexus dealership!!! Excellent service, communication and follow up. It’s worth the drive to go to a stellar Lexus dealership. I live near a Lexus dealership but it doesn’t have the same st More

by Pearl Neverfail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Apr 22, 2021 -

Longo Lexus responded

Thank you for the great review, Pearl! We appreciate your support and are happy to hear that you had such a successful experience working with the Longo Lexus team. Drive safely, and we hope to see you again down the road!

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