
Longo Lexus
El Monte, CA
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2,042 Reviews of Longo Lexus
Only thing that keeps it from being a 5 star is how terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. More
Great experience! Salesperson was friendly and accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new veh accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new vehicle! More
The service and staff were friendly and resourceful. Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selec Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selection and service. More
Always great service. Honest and reliable. Man Wong always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. More
Very professional and friendly staff. When they give you an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. More
I like coming to Longo Lexus and look for Rene Reynoso. He is by far one of the most attentive and reliable service advisor. He takes time an extra effort to solve your concerns about your vehicle. He had He is by far one of the most attentive and reliable service advisor. He takes time an extra effort to solve your concerns about your vehicle. He had helped me with two concerns that was not resolve by my previous advisors. It saved me time and money. More
Service is always excellent. Over many years and RX350’s I’ve had many good service Reps. Today I had my new one for the 2nd time n he made my service visit an excellent one. Rene Reynosa very experience n I’ve had many good service Reps. Today I had my new one for the 2nd time n he made my service visit an excellent one. Rene Reynosa very experience n very personable n service minded. A great sharp member of this Longo Team that makes me glad I’m with them. I’m a senior n Air Force Veteran that appreciates this kind of service. Bravo Joe H. 👍😁 More
The service was excellent I didn’t have to wait my car was ready on designated time . Loaner vehicle provided allowed me to get to work and complete my day was ready on designated time . Loaner vehicle provided allowed me to get to work and complete my day More