
Longo Lexus
El Monte, CA
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2,042 Reviews of Longo Lexus
Great experience. Hospitable, knowledgeable, and very professional. Great to work with. I’ve been dealing with this agency through the years, and they’ve never let me down. They will certainly continue professional. Great to work with. I’ve been dealing with this agency through the years, and they’ve never let me down. They will certainly continue to have my business. Linda Hur was great to work with. More
Longo is very excellent in maintainance service , they called me to remind savety recall and gave me a good appointment timing everything come out perfect called me to remind savety recall and gave me a good appointment timing everything come out perfect More
Very friendly and helpful. Explained everything and keep me in the loop with the update on my car. Customer service was excellent and even provided me with discounts me in the loop with the update on my car. Customer service was excellent and even provided me with discounts More
This was my first time working with Jim Palmer, Service Consultant. While he wasn't that warm or friendly when I arrived. He contacted me several times throughout the process of having my car serviced. Consultant. While he wasn't that warm or friendly when I arrived. He contacted me several times throughout the process of having my car serviced. It was unfortunate that the day I dropped off my car for service (with an 8am appointment), that I did not leave there until after 9:15am. Over an hour to take my car and get a loaner. With an appointment. Yikes. And the amount you all charge for an oil change is pretty shocking. More