Lokey Volkswagen

I’m pleased with my car purchase experience at Lokey Volkswagen especially since I was able to find my cute blue Beetle there. This was my first independent car purchase apart from a parent and my late Volkswagen especially since I was able to find my cute blue Beetle there. This was my first independent car purchase apart from a parent and my late spouse and I am glad to say the whole process went well. I am appreciative of my sales person Liz and the sales manager for their patient and willing cooperation in negotiations. Taylor handled the contract document process with seamless organization and communication. The only minor hiccup with car was discovered when Liz and I couldn’t pair my phone on the infotainment touch screen and she assured me that the Lokey team would take care of that problem. That problem is in the process of repair and I hope it will be successfully completed in the next few days. I want to give a special shout out to Matt in the parts department for his excellent help and clarifying communication in the repair process - excellent, accurate, and courteous! Thank you! More

Joe was great and Bill assisted as well. Highly recommend them both. Great work gentlemen Highly recommend them both. Great work gentlemen More

This dealership pays attention to detail. Alessio was great. I felt I was talking to a friend, not a car salesman. He even helped me with questions I had about my vehicle days after purchase. Alessio was great. I felt I was talking to a friend, not a car salesman. He even helped me with questions I had about my vehicle days after purchase. More

Truly a pleasent & professional environment. Howard, the Dealer Specialist is a true professional - Lokey makes your purchase a fantastic experience Howard, the Dealer Specialist is a true professional - Lokey makes your purchase a fantastic experience More

The best dealership I’ve been to! Cody was very helpful and attentive. I got a great deal and will buy my next car here as well. Thank you! Cody was very helpful and attentive. I got a great deal and will buy my next car here as well. Thank you! More

I know that all dealerships have their agenda. I know they have to make money, but I didn't walk away feeling like I got any kind break or discount at all. With that being said, if I decide to pur I know they have to make money, but I didn't walk away feeling like I got any kind break or discount at all. With that being said, if I decide to purchase this vehicle after lease term, I will be paying over $5k more than sticker price. They didn't give me a fair trade in value either. The finance manager also tried to raise my monthly payment by $10.00. I get it, we all need to make money to survive, but there should be a balance. Have some consideration for your customers. In regards to the Service department, I think that they do a good job on repairs and maintenance, but I am quite certain that they recommend services and parts that are not needed on a regular basis. You cannot take advantage of people in such hard times. Lastly, they can improve on delivery of customers new purchase. The vehicle should be clean and waxed up upon customers arrival. First thing I had to do when I got the car home is wash and wax it. In the end, my wife and I really like the vehicle and hope it's going to be a good reliable car. Let's see what happens at end of lease. I DO think that this is a good dealership, I just think that they can improve on what I stated above. I must not forget to include my salesman Alessio. I want to credit him on all his efforts in trying to work out the best deal for me. He worked on it all week. I feel like he is a good, honest salesman. He has the best interest in mind for the customer and dealership. So, kudos to ALESSIO. Thank you. More

It was a wonderful experience from start to finish. I am very grateful for the service I received and will recommend them to everyone I know. I am very grateful for the service I received and will recommend them to everyone I know. More

Had a problem and Dominic fixed it. Thank you .Will definitely be coming back to see him when the lease is up . Thank you .Will definitely be coming back to see him when the lease is up . More

I called ahead to look at the exact vehicle I wanted and previously test drove. Alessio was waiting for me in front of the dealership upon arrival. I preferred a quicker approach knowing the vehicle I wante previously test drove. Alessio was waiting for me in front of the dealership upon arrival. I preferred a quicker approach knowing the vehicle I wanted. He was very straight forward about pricing and what would be included. I arrived later in the afternoon and had to come back the next day to finalize financial details. We shared that we both had children and I recently had a newborn. When I returned the next day he handed my wife and I newborn accessories - which is above and beyond the service we expected. And for that we will absolutely be back! Can’t thank him and the dealership enough. We love our new car and they made the car buying process a breeze. More

Howard G is very pleasant, Great personality his smile gives you a warming feeling. He will not disappoint gives you a warming feeling. He will not disappoint More