Alex Carannante

We've leased numerous cars with Austin Surette. Tamer Yousef was also involved in the new leaae. Both are great! 10 out of 10! Tamer Yousef was also involved in the new leaae. Both are great! 10 out of 10! More

by henglishbee Verified Customer Verified Customer

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Waited 4 hours for finance person -( no exaggeration. )while manager left and the salesmen were just hanging out. Ridiculous. This is why people do not go to dealerships. )while manager left and the salesmen were just hanging out. Ridiculous. This is why people do not go to dealerships. More

by rayris1 Verified Customer Verified Customer

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Had a great car leasing experience with Josh Maisonet. Josh was friendly, courteous, professional and without the typical salesy approach. He was very informative, honest, straightforward, and just a grea Josh was friendly, courteous, professional and without the typical salesy approach. He was very informative, honest, straightforward, and just a great guy. He made the buying process and my decision much easier. More

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It was good I came in knowing the car I was looking for and the price range I wanted to stay in. The people at the dealership and myself came to a sale that benefited both the dealership and myself mutuall and the price range I wanted to stay in. The people at the dealership and myself came to a sale that benefited both the dealership and myself mutually. More

by junito1989 Verified Customer Verified Customer

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Everyone was really nice and helpful. I had many questions and they were all answered and they didn't hesitate to answer and make me feel like I was being a pain. My sales person AUSTIN w I had many questions and they were all answered and they didn't hesitate to answer and make me feel like I was being a pain. My sales person AUSTIN was AMAZING answering all my questions, being so nice, helpful, and so patient AND every time I call him he answers right away still to today. Excellent communication from everyone ?? TOTALLY recommend LOKEY VW !! More

by xiomararod75 Verified Customer Verified Customer

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They worked with us to come to the best deal for all parties and made reasonable accomodations. parties and made reasonable accomodations. More

by cdbaum1 Verified Customer Verified Customer

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The guys I dealt with were professional, friendly, and helpful. I would recommend them to anybody! helpful. I would recommend them to anybody! More

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Our experience with Lokey VW was a long, painful one. I’m sure I’ll forget some of the silliness that we went through, but it started with us looking for a specific car that was supposed to be at the lot I’m sure I’ll forget some of the silliness that we went through, but it started with us looking for a specific car that was supposed to be at the lot. We test drove a different car for an unknown reason, and instead of just saying they didn’t have the car we wanted, tried to make us buy the car we test drove. When we said we were just going to wait for the other car to come in, it magically showed up on the truck right that minute. After the test drive we noticed some scratches and a dent towards the back of the car. We said we still wanted it if that could be fixed. Our salesman said it would be done in a couple of days. Nearly three weeks later (18days) , we finally got the car. I will say the people in the body shop were very helpful and communicated well once we got to start talking to them about two weeks in. I talked to business office people, managers, and salesman and got the run around from everyone at the dealership. After hearing how long they have been in business from almost everyone that we talked to, I expected more. We will hope that as we get the car serviced there in the coming years, they can redeem such a poor sales experience. We actually like the car a lot, and a lot of the bad experience could have been prevented either by following up after the sale, or not promising things that were clearly not happening in the time frame that was communicated. More

by m3eric2007 Verified Customer Verified Customer

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Pleasant & efficient. I had a great experience with the purchase of my vehicle while I was returning my leased vehicle. I wasn't pressured into buying, but I felt like the I had a great experience with the purchase of my vehicle while I was returning my leased vehicle. I wasn't pressured into buying, but I felt like they worked with me on what I was looking for & in the end I bought my vehicle from this dealership. More

by lbotero131 Verified Customer Verified Customer

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I had an amazing experience with this Lokey from start to finish. I drove two hours to get there, and it was absolutely worth it—they went above and beyond to make the deal happen for me when another dealers finish. I drove two hours to get there, and it was absolutely worth it—they went above and beyond to make the deal happen for me when another dealership across town lost my business, playing games. The team was professional, helpful, and truly cared about earning my business. I couldn’t be happier with my new car and highly recommend them to anyone looking for a stress-free, customer-focused buying experience. More

by nursestl Verified Customer Verified Customer

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