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Lokey Volkswagen

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.7
2,990 Reviews
Going through the car buying process can be a stressful journey. You need a team of experts that, not only helps during every step of the way to get you into your dream vehicle, but treats you like family while doing so. Car buying should be exciting and rewarding. Lokey Volkswagen has been family owned & operated for over 72 years. With our extensive expertise, we strive to treat each customer that walks through our doors as a member of the Lokey Family. With our trusted team of Product Specialists, Lokey VW will be there for you while putting you in the car of your dreams. As the largest pre-owned inventory dealer in the Tampa Bay and with our vast Volkswagen Inventory, including Jetta, Tiguan, Taos, Atlas, Atlas Cross Sport, Golf GTI, Golf R, Arteon, & the new all-electric ID.4, we promise to get you driving in your perfect vehicle at the right price for you. To show that we treat each customer like family, every vehicle purchased from Lokey Volkswagen comes with LIFETIME FREE oil changes & car washes by hand, LIFETIME FREE tire rotations for all-electric models, The Lokey Protection Package, access to our award winning Service Department & FREE loaner vehicles while your car is in service. Lokey Volkswagen is here to serve our Palm Harbor, Clearwater, Largo, New Port Richey, Tampa, Brandon, St. Petersburg, Dunedin, Safety Harbor, Wesley Chapel, Holiday, Spring Hill, Pinellas Park, Countryside, Oldsmar, Tarpon Springs, and Seminole neighbors plus more! Even if you are just looking for Service or Parts, schedule your next appointment here at Lokey Volkswagen. When scheduling your next appointment with our Sales, Service or Parts departments, don't forget to ask about our $500 Test Drive monthly raffle winner for your chance to let us put $500 bucks into your pocket! When you choose Lokey Volkswagen, you choose more than just a car dealer, you choose to join a family that will be with you and all of your car needs for LIFE. Let us change how you look at car buying. Our staff is eager to hear from you & we can't wait to help you park a brand new VW in your driveway today.
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27850 US Hwy 19 N

Clearwater, FL

33761

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Showing 2,990 reviews

November 09, 2024

I am new to this dealership. I haven’t had to deal with all the different departments, but my sales person, Joe and finance agent, Shawn, they worked with me to get me the best d More

by dmeech0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Haig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in finance department
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Dec 10, 2024 -

Lokey Volkswagen responded

Good afternoon, Thank you so much for choosing Lokey Volkswagen and for sharing your experience with us! We are grateful for your business & opportunity to serve you firs the first time & are pleased to welcome you to the Lokey Volkswagen family! We're elated to hear that Joe and Shawn were able to assist you and that you felt confident in your deal and financing. It’s great to know that Joe continued to support you even after your purchase, ensuring all your questions were answered. We did notice you gave us a 4-star rating, and while we’re happy to hear you had a positive experience, we’d love to know if there’s anything we could have done better to earn that 5th star. Your feedback is important to us, and we’re always looking for ways to improve. Thank you again for your trust in us, and we can’t wait to assist you with your next vehicle! - The Lokey Team

November 08, 2024

Geneva was kind enough to show me several cars while I visited the location. She was very professional, very knowledgeable and one of the most important characteristics, HONEST! Although I wasn’t able to More

by Italboom25
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Geneva Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Lokey Volkswagen responded

Hello there, Thank you for taking the time to share your experience with us and Geneva here at Lokey Volkswagen! We are very happy to hear that Geneva was able to assist you with such professionalism, knowledge, and honesty. She truly is an asset to our team, and we’re so glad to know you’d consider working with her again in the future. However, we noticed you gave us a 4-star rating, and we’d love to hear more about what we could have done to make your experience even better. Was there anything specific that didn’t quite meet your expectations, or something we could improve on for your next visit? Your input is really valuable to us as we strive to make every experience exceptional. Thanks again for your thoughtful review, and we hope to have the opportunity to help you find the perfect car in the future! 😊 - The Lokey VW Team

November 08, 2024

A very clean and very friendly atmosphere. I really enjoyed working with our salesman if I needed another car. I would look there first but right now. We're good on cars. More

by valeriepalladino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Giusti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Great service, streamlined process. Made purchase easy. Would buy from again . Plus free oil changes for life.. keeps you engaged with the dealership.. brilliant More

by Boomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geneva Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Haig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Giusti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Carannante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Surette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alessio Vitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Benavente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Turner
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Dec 10, 2024 -

Lokey Volkswagen responded

Hey there, Thank you so much for the fantastic 5-star review! We're thrilled to hear that your car-buying experience was smooth and easy. Our goal is always to make the process as stress-free as possible, and it's great to know we succeeded! We're also happy you’re excited about the free oil changes for life—it’s just one of the ways we like to stay connected & give thanks to our customers. Don't forget about the free car washes for life as well! (; We truly appreciate your support and look forward to helping you again in the future. - Lokey Volkswagen

November 07, 2024

I went to about a dozen other dealerships after flooding 3 cars in the hurricane. I wish I had started here. I scheduled an apt via text and Jon was on time with the cars I wanted to see ready. Every person More

by Hillary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Godwin (new in sales), Marcus Theodosis, and the awesome finance guy with great art in his office whose name is escaping me.
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Dec 10, 2024 -

Lokey Volkswagen responded

Hi Hillary, Thank you so much for sharing your experience! We’re truly sorry to hear about the flooding of your cars, but we’re so glad that we could make your car-buying experience stress-free during such a difficult time. It means the world to us that you felt cared for and respected by our team, and we’re thrilled to hear that Jon and everyone else made a positive impact. We’re especially grateful that you chose us for your 4th VW and that we’ve earned your trust as your go-to dealership moving forward. Your kind words really motivate us to keep providing excellent service. Thank you again for choosing Lokey Volkswagen, and we look forward to helping you with all your future car needs! 😊 Welcome to the Lokey Family. We're glad to have you! - The Lokey VW Family

November 04, 2024

Great deal - efficient & smooth experience from start to finish! Will recommend this dealer to all my friends & family More

by rler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lokey VW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Carannante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Lokey Volkswagen responded

Hi there, We appreciate you sharing your experience and leaving your feedback! Very happy to know you experienced an efficient and smooth experience here at Lokey VW and we thank you for the 5-stars! Don't forget about our $200 customer referral program where for every customer referral sent that results in a vehicle purchase we send you as the referrer $200! We hope you enjoy your newest vehicle & look forward to serving you, your friends & family in the years to come! - Lokey VW

November 03, 2024

Pleasant and quick experience at lokey Volkswagen. Dominic our salesperson was very knowledgeable and helpful. More

by Joe31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Giusti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Lokey Volkswagen responded

Hi Joe, We are very happy you had the pleasure of having such a great experience with Dom & our team here at Lokey Volkswagen. Thank you for your feedback & review. We wish you the best with your newest vehicle purchase & look forward to seeing you over time when you're ready for those lifetime free oil changes & car washes! (; - Lokey VW Family

November 03, 2024

Very helpful, and willing to work with customers. Joe haig was extremely helpful, patient, and kind. More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Haig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lokey VW
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Suggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Lokey Volkswagen responded

Hi there Adam, Thank you for taking the time to leave us here at Lokey VW a review & providing your feedback. We noticed you had a pleasant experience with us, Joe & Tom, but that you left 4-stars. We would love to know what we could have done better to earn that 5th star? We hope to hear back from you with more insight into you experience and we look forwarding to serving you many times to come in the future! For now, we hope you are enjoying your newest vehicle to the best of your ability! - Lokey VW

November 03, 2024

Bad and worse costumer service long time to pay off my trades . New VW sold whit a pending recall . Many incompetent worse ever dealer has More

by LUISFRODRIGUEZ09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alessio Vitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Lokey Volkswagen responded

Hi Luis, Thank you for taking the time to leave your feedback. We regret to hear about your disappointing experience with us. We take customer service very seriously, and it’s concerning to hear that we didn’t meet your expectations. Could you please provide more details about what happened with your trade-in, the recall issue, and any other concerns you experienced? We want to understand exactly where we went wrong so we can address the situation and improve our service. There are many times when we are not informed on Volkswagen released recalls and are at the mercy of Volkswagen corporate timing as far sending those notices out. We do apologize about that. Additionally, if there’s anything we can do to make this right for you, please don’t hesitate to reach out—we’re here to help. Your feedback is important to us, and we would love the opportunity to turn this experience around. - Lokey Volkswagen

November 03, 2024

Would never buy a car from this dealership again. The entire process was a mess. More

by jesswall3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Carannante
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Lokey Volkswagen responded

Hi Jess, We do appreciate your feedback and take ALL feedback into serious consideration. We are truly sorry to hear that your experience with us didn’t meet your expectations. We always strive to provide a smooth and enjoyable car-buying experience, so it's disappointing to hear that we fell short in your case. We would appreciate it very much if you would share a bit more about what specifically went wrong during your visit? We’d love to understand where we can improve and make things right. Your feedback is incredibly valuable to us, and we’re committed to addressing any issues that may have occurred or concerns you still have that would could remediate. We hope you’ll consider giving us another chance in the future and we look forward to hearing back from you in regards to the details. Best, Lokey Volkswagen

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