Lokey Volkswagen

Excellent Service, extremely customer focus requirements, friendly environment, customer service advisor very knowledgeable and courtesy, manager very attending to customer needs. friendly environment, customer service advisor very knowledgeable and courtesy, manager very attending to customer needs. More

I worked with Alessio to trade in my car and purchase a certified pre owned VW. The process was simple, seamless and stress free. He was very knowledgeable about VW, cars in general and make everything ver certified pre owned VW. The process was simple, seamless and stress free. He was very knowledgeable about VW, cars in general and make everything very straight forward. There was a bit of negotiation which was also handled very well. I highly recommend working with Alessio! More

Working with the sales rep, Tamer, was very good. The long wait to see the finance people was unacceptable. Alex was good to work with but the wait to see him was over 2 hours...I find that totally u The long wait to see the finance people was unacceptable. Alex was good to work with but the wait to see him was over 2 hours...I find that totally unacceptable. When I asked to come back the next day, I couldn't because they had already taken the tag off my old car. You need to fix the wait for the finance associates. More

I loved my experience purchasing my used vehicle. Tom Suggs was wonderful to work with! However, the financing team was not so easy. After purchasing my car, I was met with a voicemail saying that I Tom Suggs was wonderful to work with! However, the financing team was not so easy. After purchasing my car, I was met with a voicemail saying that I needed to come in to re-sign the financing agreement. It was difficult to get a hold of them, especially Alex, and when I did, it was hard to find a time to come in and re-sign. It has also been very difficulty to understand what Alex was saying. I spent all of my afternoon waiting for the financing team to get organized to complete this task, and it still hasn’t been resolved. I would’ve appreciated it if the financing team at Lokey would be more organized and better at communicating. More

Great service enjoyed the visit and thank everyone for being so nice I would recommend it everyone being so nice I would recommend it everyone More

Austin really listened to me. He let Me "try on" a few cars, and got me a great deal on my new ID.4! He let Me "try on" a few cars, and got me a great deal on my new ID.4! More

Alessio made the stress of car buying nonexistent. He didn’t push and he was very black & white. Highly recommend him for all your car buying needs!! He didn’t push and he was very black & white. Highly recommend him for all your car buying needs!! More

Less is so much more! Alessio listened to what we wanted, worked quickly to help us achieve our goals, and never once presented himself in an aggressive sales manner. I am Alessio listened to what we wanted, worked quickly to help us achieve our goals, and never once presented himself in an aggressive sales manner. I am looking forward to working with him again! Excellent customer service! More

My husband and I drove from Orlando because of the inventory, price, and sales person. At this dealership they did their best to accommodate what I wanted. inventory, price, and sales person. At this dealership they did their best to accommodate what I wanted. More

It was a very relaxed car buying experience also very expedient! Would highly recommend this car dealership. expedient! Would highly recommend this car dealership. More