Lokey Nissan

Excellent Service and Support I financed my vehicle from Lokey Nissan a year ago, and have absolutely no regrets thus far. The service department (Chuck is the man) absolutely go t I financed my vehicle from Lokey Nissan a year ago, and have absolutely no regrets thus far. The service department (Chuck is the man) absolutely go the extra mile to ensure the customer is satisfied with their visit.They even backtracked my Road Hazard Warranty and found a $250 charge that was applied from a Non-Lokey dealership (which was promptly refunded after a few calls were made). During inspection they also pointed out and made sure I authorized any issues/charges, one of which I wouldn't have even noticed, though it was absolutely vital to my car running properly. Otherwise, I have to say Glenn Jones is absolutely one of the best General Managers I've had the pleasure of meeting and doing business with. I can't stress enough how much Lokey Nissan (Lokey in general) has done for myself and my family. I look forward to any and all positive changes for Lokey and their employees in the future- The new building design looks great. Again, I can't stress how amazing this establishment is, and once again, commend Chuck from Service on excellent staff and service, and Glenn Jones (G.M.) for making my Lokey experience(s) incredible! More

Great service! Came in to see if we get the bogo. Didn't have enough down but they made things happen so we still got two brand new cars within our budget. Very happ Came in to see if we get the bogo. Didn't have enough down but they made things happen so we still got two brand new cars within our budget. Very happy with my new sentra and rogue. More

Nice dependable used car purchase I recently purchased a clean used car for my daughter that was just as advertised. The transaction was easy and painless. The dealership is under cons I recently purchased a clean used car for my daughter that was just as advertised. The transaction was easy and painless. The dealership is under construction but the sales trailer was pleasant and comfortable. More

Lokey just earned lifetime customers We went in to Lokey Nissan not expecting to be approved, with the attitude "the worst they can say is no." We walked out with two brand new cars, and We went in to Lokey Nissan not expecting to be approved, with the attitude "the worst they can say is no." We walked out with two brand new cars, and super happy customers. The customer service is amazing, the salesmen were excellent and accommodating to us with two very young children in tow. I highly recommend Lokey Nissan to everyone and will refer friends and family to them every time. More

Snakes FIRST OFF- they advertised my vehicle for 32k online. When you arrive, they tell you it's 39k and only comes down to 32 if you qualify for all of thes FIRST OFF- they advertised my vehicle for 32k online. When you arrive, they tell you it's 39k and only comes down to 32 if you qualify for all of these different "rebates". When purchasing my new vehicle, I was ok with Kevin as the salesman. I had actually read good reviews about him on this site. Once the sales manager, Glenn, stepped in, he pretty much wiped everything I was promised off the board. Partially, this was my fault for getting caught up in the fast talking sales pitch but he's a snake to say the least. He basically told me that I can afford this and stop being cheap. Not to mention the insulting price he originally sent for my trade-in, I thought about drug testing him on site. I had my own pre-approved loan with my credit union, with a very low rate. Kevin told me he would beat that rate because my credit was good. Then he said I had to finance through Nissan to get the rebates. Well, they weren't coming to the numbers I wanted. So, Glenn, the manager came out and began spewing his non-sense. He basically didn't bring the price down on the car one bit, but instead carried out my payments for a longer amount of months and then made it sound like he did me this huge favor. He set me up with THEIR bank (not Nissan) but a completely separate financing option, which was far higher than the rate my own bank gave me. So, basically, the payments I wanted were not met, the rate I was promised was not met either. Like I said, they're snakes but it is partially my fault for not catching all of this in the midst of everything. Mind you, I am having to sign a piece of paper promising that I would pay this payment if Glenn agreed to it. When he came out, he promised me a specific payment, out the door, that I "signed". When we got into the finance office, the payment was 8 dollars more. (doesn't sound like much, right? Times it by 6 years!) Once again, a liar and a snake. I then got a call from Kevin the next day, making sure my car was working ok. I asked him when I could switch to my own bank, that I originally wanted and he said I had to wait 3 payments. Funny, I called their bank and they told me there was no penalty for switching at any time!! LIARS and Snakes, once again. If you shop here, please be on your "A" game. More

Bogo sale is just Bogus! This dealer used false advertisement ! Bogo deal to God to be true. You have to buy new Altima 2015 ( not 2016) and lease Rogue select ( not Rogue) Se This dealer used false advertisement ! Bogo deal to God to be true. You have to buy new Altima 2015 ( not 2016) and lease Rogue select ( not Rogue) Sentra or Versa all 2015 , There is nothing on there web side about leasing. Contacted there sales manager and he was rude and said who is that dealer with right mind will give u car for free!His name is Glenn Jones !They just do this kind of advertisements just to get people in and trick them like they getting the best deals. More

Once YOUR money is in their hands,They become unaccomodating What started out as a great car buying experience for my mom and I has since turned out to be a disgusting disappointment with Lokey Nissan. They bas What started out as a great car buying experience for my mom and I has since turned out to be a disgusting disappointment with Lokey Nissan. They basically tell you what you want to hear and once you are out the door with your NEW car all bets are off! They proceed to treat you like crap trying to make me (the customer) seem wrong if you question them about a service issue upon the purchase of the car, said the car had been serviced and no sticker was ever put on the windshield. When I inquired (after 4 unreturned phone calls ) they said they would have someone come to me and apply the sticker. Hmmm, Never happened! Neither did the oil change! In addition, a few days after driving the car my breaks began to squeeeel very loudly like a pig, but of course they said the breaks are just fine and argued with me about bringing it back in for a "real" servicing. Furthermore, The Sales Manager Peter had the nerve to raise his voice to me on the telephone telling me "Not to talk over him "young lady"! Im old enough to be his darn mother! And How dare he raise his voice to a client who just put money in his pocket! He also took the same tone with my mother a day prior . Customer service must have been voided that day! The salesman Kevin dropped the ball as well and after many attempts of my mother calling him she never got a return call to resolve this issue from him. Now after only a few weeks (and even though I bought the extended service warranty) they are refusing to repair the breaks saying there is nothing wrong with them and they will not repair at their expense. Between Pete (sls mngr), Nicola (paul lokeys asst) and the salesman Kevin and the lack of respect that has been shown to my mother and I, its a shame I chose Lokey Nissan to buy a safe reliable vehicle with peace of mind for my mother. We are disgusted to say the very least! Film at 11:00..... :( More

Service I went to Lokey Nissan with intentions of just test driving a vehicle. Little did I know I would be walking out with not only the vehicle of choice b I went to Lokey Nissan with intentions of just test driving a vehicle. Little did I know I would be walking out with not only the vehicle of choice but then some. The staff at Lokey were all very professional and courteous. They definitely put their customers first! I would recommend this dealership to all my family and friends. Thanks again!! More

very pleasant experience I recently turned in my leased Nissan and purchased a brand new Rogue! My salesperson Steve Farshi made the process simple..he handled all of the pape I recently turned in my leased Nissan and purchased a brand new Rogue! My salesperson Steve Farshi made the process simple..he handled all of the paperwork involved in the lease return with ease! He also set up all the financing! I am so happy with my new car! More

New Rogue!!! I came in to check on my 2013 Rogue and I'm leaving with my new 2015 Rogue! Peter - the GSM, Glenn - the GM, and Ryan Goodwin - my Salesman were all I came in to check on my 2013 Rogue and I'm leaving with my new 2015 Rogue! Peter - the GSM, Glenn - the GM, and Ryan Goodwin - my Salesman were all Awesome! Very, very helpful and provided answers instantly to all my questions. More