Lokey Nissan

like being insulted this is the place to go I visited this dealer recently for their huge sale event. Never have I been spoken to in such a insulting and demeaning manner, Apparently this is a I visited this dealer recently for their huge sale event. Never have I been spoken to in such a insulting and demeaning manner, Apparently this is a place where rudeness rules. I have had my car serviced at this dealer since 2004 and had a few bumps in the road but nothing to what I went thru when I decided to buy a new car. These clowns should join a circus not be selling cars. The recommended rating given is exactly correct 0%. I will not set foot on this property again. More

THE REVIEWS DONT LIE! So we live there hours away from the dealership, but they had the car we have been looking for (black on black nissan murano SL AWD 2011 27k miles), s So we live there hours away from the dealership, but they had the car we have been looking for (black on black nissan murano SL AWD 2011 27k miles), so when my fiancé found it online, he was pumped and worked a deal and settled on some numbers with DREW PLAT. Well drew said it was his day off but that he had called the dealership and the vehicle had been taken off the lot and would be put on holding. Had my fiancé send a pic of his DL and had another co worker call to verify that he would be delivering it the next day by 6pm. All the while this is a secret to me. Well later that night after speaking to two salesmen and confirming, my fiancé reveals the big surprize to me , that my valentines day present would be coming a few days early and shows me pics of the vehicle. I was absolutely floored, if tears and overwhelmed with joy! Well the next morning (9:15am) i call DREW PLAT to let him know my fiancé got the approval from the bank, has the cashiers check in hand for $22,500, and was on his way to open an I surname policy on the vehicle. He says ok, the car's right here, no worries, will contact you shortly about a delivery time, and congrats on the new vehicle! So 4 hours go by, and no word from anyone, so I text DREW PLAT & CHUCK GRANT (he had been the other salesman that called and confirmed the night before as well) "Any updates on the vehicle? We have all the paperwork in hand, wanting to know what time delivery will be?" To which DREW responds about 15 minutes later that he's sorry, but the ball was dropped and VW had sold the vehicle while he was off the day before, along with some other excuses and words mixed in that just sounded like a bunch of bs. How did he say the vehicle was right there that morning, if it had sold the day before when he was not there? And why would VW have sold it? Sounds to me like even though we had their word, another buyer came in and they were able to squeeze more money out of them without the inconvenience of having to deliver, so they just pushed us to the wayside. I'm at a loss for words at how horrible the feeling was, finding out they had done that to me for my valentines day surprise. These guys are absolute greedy, grimy, filthy snakes and I would advise you NOT to even entertain thee thought of doing any sort of "business" with them. Btw, I still have yet to receive a formal phonecall with an apology from anyone from the dealership. The only reason I was even informed that deal had fallen through at all was because I reached out to DREW. And one more thing, we offered 3 times to Put a deposit down on this vehicle to which they would say "ok I'll have someone call you to take that from you," but never did. Looking back now, that should have been a huge red flag! More

Horrendous We walked the Parking lot No one approached us After we walked in asked for sales guy he didn't seem happy because we are a young couple. Guessing yo We walked the Parking lot No one approached us After we walked in asked for sales guy he didn't seem happy because we are a young couple. Guessing young people can't afford new cars?? After he gave us a monthly payment that was waaay to high for the price of a car. He did not seem interested to help. He went to the manager or whoever deals with pricing and I heard the guy say if they can get better deal else where let them go. So we got up and walked next door to Volkswagen and the sales guy Jose Sanchez was amazing! We bought the 2015 Jetta! Nissan is terrible terrible service will never step foot in there. More

Worst place to buy a car! Don't ever go there they ripped me 6 thousand more dollars on my car!!! And the manager Bill have very bad attitude he's yelling at my face when I wen Don't ever go there they ripped me 6 thousand more dollars on my car!!! And the manager Bill have very bad attitude he's yelling at my face when I went into the store to try to solve the problem and he used the face like he just want me to get out of the store More

They smile as they stab you in the back. Very Deceitful. Ok. First and foremost, I want to stress at how pleasant the service manager was to me. He was polite, held his temper as I started to lose mine, and Ok. First and foremost, I want to stress at how pleasant the service manager was to me. He was polite, held his temper as I started to lose mine, and offered me a rental while we parsed through this mess. But in the end, his company was deceitful, and did not stand behind their own products and warranties. The mess: We purchased the Nissan versa, and with it a LIFETIME powertrain warranty from Lokey Nissan of Clearwater. Lo and behold, 3 years later, the engine is all messed up due to a bad cylinder. But hey! we have a lifetime warranty! When it was proven that, yes indeed we did have a lifetime warranty, the shell game began! It turns out Lokey did not sell us the warranty, but some third party did. (STRANGE- i don't remember anyone else there at the purchase but Lokey and My wife and I.) We were never told this. Go figure. Lokey sold us on it, but it seemed to slip their mind that we were not getting it from them. Hmmm. So, it seems they had to send the service records to some company, and they rejected the claim. I had to send further records proving all missing service had been completed, and I DID SO 100%! Guess what? Still denied. Want to know why? Do you really want to know why? Because we did not have a signed sheet of paper saying a certified technician ROTATED THE TIRES. Oh, you read that right. It seems if you don't have a signed piece of paper from a technician saying your tires were rotated, it causes your engine to explode. So, The jist of this is LOKEY NISSAN (no one else) gave us a lifetime warranty and LOKEY NISSAN (no one else) is not going to honor it because of a faulty tire rotation form. I understand that LOKEY thinks it is someone elses problem (like mine) but it is their company that promised us, and it is their company that did not honor their word. But they were very polite in telling us to go pound sand. Never again Lokey... Never again! More

Deceptive and Dishonest I went in to buy a Altima, and had a deal in place. I took my wife home because we had been there for 4 hours and she was not feeling well. When I wen I went in to buy a Altima, and had a deal in place. I took my wife home because we had been there for 4 hours and she was not feeling well. When I went back to sign paperwork, suddenly the term of the agreement was extended 3 months and the interest rate was higher than they agreed to. They basically lied and expected it to be OK to sign a different deal than what was agreed. Stay away from this dealership at all cost!!! More

I feel deceived and fustrada the purchase I made , I thought that buying a large dealer was better and more confident but I was wrong . first visited the store to just look at cars between 6,000 and 7,5 thought that buying a large dealer was better and more confident but I was wrong . first visited the store to just look at cars between 6,000 and 7,500 with certain characteristics because it was financed not finding the seller tells me they could finananciar me the competitive interest my bank and then decided to look keep looking until I saw a Yaris toyota 2009 and also a Nissan Versa but the seller insisted that I try the Yaris, return told me if I liked him and wanted to know first digested as I went out to the financing of that truck and nissan , entering his office was concentrated to sell the Yaris and told me I needed to see my credit and I accept . I came looking car almost 2 months and already a little tired and my English is not good and he knew it . first deception me because he told me that the car was worth 13,000 and I are doing a super discount 11,000 and all included I told him that the car did not deserved and just from what I saw the climb I mean the front carriage then the promised replace me a new board where will the changes put dark glasses check my brakes because I hear a noise, supension and then accept actually had not looked at the car in detail that was not my intention at that time to buy the car and as I was tired stun and trust it was a truck dealer and making price had to be in good condition with the market , my great mistake. to look after purchase I realized I had too many scratches all over the car and on the side of large truck bompe the compartment where the console each time you open the interior has rust on the chairs does not have one protective carpet homes , front lights always wet, the tambleros these are stained with white liquid that goes i dont know if they are supposed to detail and washed until now I could not clean it myself. Since the seller had called me to give me appoitment for all that was promised with the car, but I went to exactly one week after bought my car and the seller with your direct manager greeted me and I try to show what bothers me, he was hurry. He told me on Monday that day to bring my car to give everything they had promised me, you don't worry, that will place the panel respuesto of change and all that the seller had promised to see me and iva arrange and also go and see what the bompe as helped me , I take my car from 9am to 6:30 pm which is the time he was ready and the seller told me that at 5pm ready and that I expected at 5:30 pm but when that time has come he was gone and then someone took care of me and told me I had to wait porq still was not ready when I was handed the keys went out to find my car, for my English because clearly did not understand where the car was and when I found it and review and clear and just had oscuresido I realized that I had not replaced anything and nobody was worse than me to look if everything had promised was done, I had to enter and look for someone to answer for I and I met the general manager of sales and look and told me to come in two days he was there and I was gonna fix everything , that day took my car to review and after waiting they said brakes and suspension this normal, headlights so he told me that he had been selling for 8 years experience Toyota and headlights had that problem, but I'm still waiting for an assessment of the same Toyota about this, the so out I went to pick up my car the salesman left me there. the end did not see the other problems I had on the car but were to call me when you get the replace that will mean taking my car the other day, when it is supposed to have been the day to let him so early, the explanation they gave me because they had changed the piece was an incredible clear justification to believe and did not want to look bad but ofcourse I have not believed them all. , manager support this eventhough to contain all that had happened, but he left me there and went to continue their business without giving any importance or comply with what I said I was gonna go happy. I 'm waiting for the review of the toyota and then put my complaint to the BBB . This letter is was hard to wrote so has many misssin words and wrong expresion, but right now i cant do more. if need some clarification i prefer in Spanish. More

We bought a new car and were happy with the salesman and overall price we had to pay. We did wait to long to negotiate and to get financing. I tried to do it on-line but they are not efficient. When we b overall price we had to pay. We did wait to long to negotiate and to get financing. I tried to do it on-line but they are not efficient. When we bought the new car we did not receive an owner's manual or net for trunk. They order one for us and said it will be in with in a few days. Never received a call, we had to go back in and pick it up. We waited another 20 mins. for owner's manual. Did not receive the net. Salesman said he was "reordering" and would call in 2-3 days. 6 days later no call. Left message for mgt. no return call. Will not recommend to family and friends because of overall service. We have had the car for about 6 weeks and do not look forward to the service we will expect from them. More

Recently my wife and I both purchased two 2013 Nissan Jukes at Lokey Nissan of Clearwater,Fl. First of all I have to say everyone that works There was very friendly and out going . As soon as you walk Jukes at Lokey Nissan of Clearwater,Fl. First of all I have to say everyone that works There was very friendly and out going . As soon as you walk into the place you feel welcome,and comfortable being there. The individual that my wife worked with in buying her Juke and when I purchased mine, Graig London, went out of his way to make our buying experience easy and assuring. We purchased the vehicle we wanted. Most of all no pressure to go outside our budget. From the first greeting handshake,Graig was there all the way through every step answering every question with thorough knowledge of the vehicle and developing a deal that both we and the dealership could live with. We are so pleased with our buying experience that I would say Graig Lindons people skills and business skills go beyond expectations. I recommend Lokey Nissan in Clearwater,Fl. Oh yes..ask for Graig More

This dealership is shady. They had a great selection, but the manager on duty who said he would go over numbers and call the next day never called, and was drunk and rude on a boat when we contacted him, was the manager on duty who said he would go over numbers and call the next day never called, and was drunk and rude on a boat when we contacted him, wasn't even working that day. They gave us a car with recalls that needed to be fixed, and left their anti-theft device on the starter and told us "we just weren't turning they key right." We had another dealer fix the issues. More