Lokey Nissan

My first contact was with Jennifer Clement in response to an internet query through Hartford Car Replacement Program. This alerted 3 dealers and Jennifer called me within minutes of receiving the email. The an internet query through Hartford Car Replacement Program. This alerted 3 dealers and Jennifer called me within minutes of receiving the email. The other 2 dealers took at least a day to follow-up and one just said he would check around. Lokey did the best in friendly contact and did an excellent job putting me in the car I requested through my Sales Rep Ali Ghomshe. More

I initially contacted the Lokey dealership about a specific automobile, Nissan 370, that was on their internet site. I was pleased with the prompt response from the inquire and subsequent contact via specific automobile, Nissan 370, that was on their internet site. I was pleased with the prompt response from the inquire and subsequent contact via the internet. Upon visiting the dealership directly I was introduced to George Agostino who help complete the transaction and purchase of the vehicle. George was very friendly and professional during the entire transaction including a follow up call the day after the transaction to be sure that I was completely satisfied with the vehicle. The entire process was very smooth and professional without pressure making it a very pleasant experience. More

The Customer Sevice I received from ALL employees of Lokey was exceptional. From Isabel over e-mail to the actual gentlemen that prepared my car for delivery (sheldon, sherman?). Ali specifically is tru Lokey was exceptional. From Isabel over e-mail to the actual gentlemen that prepared my car for delivery (sheldon, sherman?). Ali specifically is truly the best salesman I have ever worked with in all my years of car buying, this includes for myself and others. Ali walked me through the purchase process, finance, introduction to the service department that I will be dealing with (because Lokey provided 2 year maintenance)and scheduled my first oil change. Before leaving the dealership Ali went over my new car with me bumper to bumper to ensure I understood how it worked and how to enjoy all my new features. My husband and I had visited two other Nissan dealerships in Tampa and they cannot compare to Lokey. It is clear that Lokey fosters a positive working enviornment and a family culture and all employees work together to one common goal to provide the best possible customer service. The enviornment at the dealership is pleasantly relaxed. I recommend Lokey for all automotive needs and Ali Ghomshe specifically for purchasing a vehicle. More

As far as recommending your dealership ( the jury is still out). My daughter purchase a 2008 Nissan Rogue last Wednesday 2/9/11 for the very 1st time on her own. You can only imagine how excited she was still out). My daughter purchase a 2008 Nissan Rogue last Wednesday 2/9/11 for the very 1st time on her own. You can only imagine how excited she was. On 2/14/11 her grandfather took her car to his Mechanic of 30years and was shocked to find Oil all over the car. A milky substance and a very "low batter" that would have failed her within a month or so. No sticker showing when the next service should be. His first reaction is to take this car back. We know that she signed the contract so that was not going to happen. Live and Learn. Very expensive mistake. We did call and bring it back that day to be look at. Of course we where told they "thought' the oil cap must have been loose and that the oil looked fine. They did agree the battery was low so they gave her a new one.Your service department said there was nothing wrong with the car so we can only hope your WORD and HONESTY will be proven to be correct. THe stress your company put me and my daughter in is understated. I would hope your Dealership would not take advantage of a young women starting out in this world with a piece of crap car that she has to make payments on for the next 5 years. I have dealed with many dealerships before and if I purchased a used car they ALWAYS did the oil change and detailed the car before it left the lot and it is very clear this did not happen for Melody. Thank-you for your time. More

My family and I drove over an hour to get to this dealership because they had the best prices in the Tampa Bay area. Our experience was worth the drive! We worked with George and he was a pleasur dealership because they had the best prices in the Tampa Bay area. Our experience was worth the drive! We worked with George and he was a pleasure to do business with, very personable. On a side note, we were in and out of the dealership in less than 2 hours; the shortest amount of time in my 20+ years of buying new cars. I will definately recommend Lokey to my friends and family. They treat you right! More

Todd was the friendliest car salesman I have ever worked with. He actually seemed excited about working with me, even thought I showed up at 7 p.m. on a Saturday night. The process moved smoothly-- there wa with. He actually seemed excited about working with me, even thought I showed up at 7 p.m. on a Saturday night. The process moved smoothly-- there was not too much wait time for things like coming up with a price. When it was time for me to seek financing, Todd spent time talking to us while Romero worked on my monthly payments. When I drove the car home, Todd helped me learn all the features of the car, filled up the gas, and introduced me to the Service Department to set up my first appointment. I was very pleased and am looking forward to coming back have my car serviced. Everyone made the process a LOT easier than I thought it would be. Thanks!!! More

It was a pleasure bying a new car from Lokey Nissan. The teat drive was very helpful. The taking posession of the car was wonderfull with all the attention to detail of presenting the car along with going o teat drive was very helpful. The taking posession of the car was wonderfull with all the attention to detail of presenting the car along with going over every detail of how things work. My only sugestion would be to cut the tme down. More

Friendly and professional customer service; I look at this car at another dealer but couldn't agree on the price, Lokey Nissan beat the price I had in mind, throw in power train lifetime warranty & 2 yrs this car at another dealer but couldn't agree on the price, Lokey Nissan beat the price I had in mind, throw in power train lifetime warranty & 2 yrs free maintenance, plus delivered the car in 24 hrs (full detailed) because they did not had it in stock. I most definitely will recommend Lokey Nissan to all my friends and co-workers. More

I am very happy with my new car and the process for purchasing my car was easy and fun! George was very helpful as were all of the individuals that helped me from the car detailer to the service depar purchasing my car was easy and fun! George was very helpful as were all of the individuals that helped me from the car detailer to the service department with arranging my next oil change. I am glad that I went with Lokey. More

I brought through USAA buying service. When I sent my car specs in, Mr Plana called within a minute, and said he had the exact car I specified and color. I made an appointment for 2 days later, and when I go specs in, Mr Plana called within a minute, and said he had the exact car I specified and color. I made an appointment for 2 days later, and when I got there my vehicle was no longer in stock. The process of closing on the car just took too long; especially considering the price was already negotiated. My wife & I were there over 4 hours until delivery of the vehicle. My salesman said it took so long because Florida required lots of paperwork. I did not like the finance rep. He started going through this long list of "extra" cost add-ons, and I told twice I did not want any, and to skip that part. He said he was not allowed to. I like the vehicle I brought, and think the Altima is a good car. It just seems unreasonable that the buying service could have taken so long. If a customer tells the finance rep no, that should suffice! More