Lokey Nissan

Deceptive and Dishonest I went in to buy a Altima, and had a deal in place. I took my wife home because we had been there for 4 hours and she was not feeling well. When I wen I went in to buy a Altima, and had a deal in place. I took my wife home because we had been there for 4 hours and she was not feeling well. When I went back to sign paperwork, suddenly the term of the agreement was extended 3 months and the interest rate was higher than they agreed to. They basically lied and expected it to be OK to sign a different deal than what was agreed. Stay away from this dealership at all cost!!! More

I feel deceived and fustrada the purchase I made , I thought that buying a large dealer was better and more confident but I was wrong . first visited the store to just look at cars between 6,000 and 7,5 thought that buying a large dealer was better and more confident but I was wrong . first visited the store to just look at cars between 6,000 and 7,500 with certain characteristics because it was financed not finding the seller tells me they could finananciar me the competitive interest my bank and then decided to look keep looking until I saw a Yaris toyota 2009 and also a Nissan Versa but the seller insisted that I try the Yaris, return told me if I liked him and wanted to know first digested as I went out to the financing of that truck and nissan , entering his office was concentrated to sell the Yaris and told me I needed to see my credit and I accept . I came looking car almost 2 months and already a little tired and my English is not good and he knew it . first deception me because he told me that the car was worth 13,000 and I are doing a super discount 11,000 and all included I told him that the car did not deserved and just from what I saw the climb I mean the front carriage then the promised replace me a new board where will the changes put dark glasses check my brakes because I hear a noise, supension and then accept actually had not looked at the car in detail that was not my intention at that time to buy the car and as I was tired stun and trust it was a truck dealer and making price had to be in good condition with the market , my great mistake. to look after purchase I realized I had too many scratches all over the car and on the side of large truck bompe the compartment where the console each time you open the interior has rust on the chairs does not have one protective carpet homes , front lights always wet, the tambleros these are stained with white liquid that goes i dont know if they are supposed to detail and washed until now I could not clean it myself. Since the seller had called me to give me appoitment for all that was promised with the car, but I went to exactly one week after bought my car and the seller with your direct manager greeted me and I try to show what bothers me, he was hurry. He told me on Monday that day to bring my car to give everything they had promised me, you don't worry, that will place the panel respuesto of change and all that the seller had promised to see me and iva arrange and also go and see what the bompe as helped me , I take my car from 9am to 6:30 pm which is the time he was ready and the seller told me that at 5pm ready and that I expected at 5:30 pm but when that time has come he was gone and then someone took care of me and told me I had to wait porq still was not ready when I was handed the keys went out to find my car, for my English because clearly did not understand where the car was and when I found it and review and clear and just had oscuresido I realized that I had not replaced anything and nobody was worse than me to look if everything had promised was done, I had to enter and look for someone to answer for I and I met the general manager of sales and look and told me to come in two days he was there and I was gonna fix everything , that day took my car to review and after waiting they said brakes and suspension this normal, headlights so he told me that he had been selling for 8 years experience Toyota and headlights had that problem, but I'm still waiting for an assessment of the same Toyota about this, the so out I went to pick up my car the salesman left me there. the end did not see the other problems I had on the car but were to call me when you get the replace that will mean taking my car the other day, when it is supposed to have been the day to let him so early, the explanation they gave me because they had changed the piece was an incredible clear justification to believe and did not want to look bad but ofcourse I have not believed them all. , manager support this eventhough to contain all that had happened, but he left me there and went to continue their business without giving any importance or comply with what I said I was gonna go happy. I 'm waiting for the review of the toyota and then put my complaint to the BBB . This letter is was hard to wrote so has many misssin words and wrong expresion, but right now i cant do more. if need some clarification i prefer in Spanish. More

We bought a new car and were happy with the salesman and overall price we had to pay. We did wait to long to negotiate and to get financing. I tried to do it on-line but they are not efficient. When we b overall price we had to pay. We did wait to long to negotiate and to get financing. I tried to do it on-line but they are not efficient. When we bought the new car we did not receive an owner's manual or net for trunk. They order one for us and said it will be in with in a few days. Never received a call, we had to go back in and pick it up. We waited another 20 mins. for owner's manual. Did not receive the net. Salesman said he was "reordering" and would call in 2-3 days. 6 days later no call. Left message for mgt. no return call. Will not recommend to family and friends because of overall service. We have had the car for about 6 weeks and do not look forward to the service we will expect from them. More

Recently my wife and I both purchased two 2013 Nissan Jukes at Lokey Nissan of Clearwater,Fl. First of all I have to say everyone that works There was very friendly and out going . As soon as you walk Jukes at Lokey Nissan of Clearwater,Fl. First of all I have to say everyone that works There was very friendly and out going . As soon as you walk into the place you feel welcome,and comfortable being there. The individual that my wife worked with in buying her Juke and when I purchased mine, Graig London, went out of his way to make our buying experience easy and assuring. We purchased the vehicle we wanted. Most of all no pressure to go outside our budget. From the first greeting handshake,Graig was there all the way through every step answering every question with thorough knowledge of the vehicle and developing a deal that both we and the dealership could live with. We are so pleased with our buying experience that I would say Graig Lindons people skills and business skills go beyond expectations. I recommend Lokey Nissan in Clearwater,Fl. Oh yes..ask for Graig More

This dealership is shady. They had a great selection, but the manager on duty who said he would go over numbers and call the next day never called, and was drunk and rude on a boat when we contacted him, was the manager on duty who said he would go over numbers and call the next day never called, and was drunk and rude on a boat when we contacted him, wasn't even working that day. They gave us a car with recalls that needed to be fixed, and left their anti-theft device on the starter and told us "we just weren't turning they key right." We had another dealer fix the issues. More

This dealership stresses the ease and simplicity of its VIP appointment to meeting with one of the sales managers. I set an appointment to see a used vehicle (1129 miles) and showed up promptly at my appo VIP appointment to meeting with one of the sales managers. I set an appointment to see a used vehicle (1129 miles) and showed up promptly at my appointed time. Neither Clayton Mardis or Greig Larson had a clue who I was or why I was there. The internet sales department representative that set up the appointment was getting drunk at Gasparilla and the car I came to see had been sold the morning before. Thanks for calling me to let me know!!! I drove 45 minutes to the dealership only to be met with blank stares and confusion. In order to salvage some of my effort, I had my salesman Job show me a new Nissan Exterra. He new less about the vehicle than I did and had to search the internet to answer my questions. The dealership overpriced the Xterra and underpriced my Nissan Pathfinder trade. Job explained that I was getting "him" in the deal and that was worth the extra money. I explained that unless he was going to come to my house and mow my lawn every week, I didn't want "him" just a fair deal on the car. I left frustrated and bought a Toyota 4 Runner 18 hours later and got $2000 more for my Nissan trade at a Toyota dealership. I was very disappointed with Lokey Nissan. More

We arrived at the dealership about 10 minutes before it closed. We had already been at other dealerships looking at SUV's. I was still gathering information and had no intention on buying a car that night. closed. We had already been at other dealerships looking at SUV's. I was still gathering information and had no intention on buying a car that night. But our sales man Chuck Grant was very patient and took us on a long test drive, answered all our questions, looked up any answers he wasn't sure of. We discussed financing went over some of our requirements and before long we we're striking up a deal. The entire staff was accommadating, patient with us and our needs, even though they had closed 2 1/2 hours earlier. We were very happy with our purchase and would recommend to everyone. Terri Mason More

Mr. Randolph was very rude and disrespectful towards me when I was there on Sunday October 28, 2012. I had an agreement with the Internet manager Katharine Stahl and not only he didn't want to honor it, he when I was there on Sunday October 28, 2012. I had an agreement with the Internet manager Katharine Stahl and not only he didn't want to honor it, he took it upon his self to insult me and call me names like (tug, thief) and said to me I should get my bandana and come in and rob him. I don't think the Lockey family is aware of this person behavior towards customers and employees at this dealer. He's unprofessional and very dishonest. More

I originally went to Lokey to test drive a VW CC and while there I saw the Nissan Maxima and took it for a test drive. I fell in love with the car! The sales associate Joe Victor was the most pleasant p while there I saw the Nissan Maxima and took it for a test drive. I fell in love with the car! The sales associate Joe Victor was the most pleasant person to work with. His knowledge of the vehicle was outstanding. I am a car guy and had researched this vehicle to the 'n'th degree. The fact that Joe was able to point out certain features that I had not even been aware of, was a pleasant surprise....Awesome. After selecting the car, I was ready for the 'locker room', as I like to refer the price negotiating process. Larry Dubose was also very pleasant to work with, and did not make me feel under pressure at any time. We came to an agreement fairly quick, as I do not shop based on monthly payment affordability. I got my Maxima at the right price and right financing and drove out of Lokey Nissan dealership happy and very satisfied. Joe gave me a tour of the awesome service department...again very customer focused. Even though I live a good distance from the dealership, I will always bring it there for service. Good customer service should be rewarded with my loyalty to Lokey Nissan. Again, I had by far, the best car shopping experience ever....and I have bought many cars. Thank you Lokey Nissan More

(actual employees that we dealt with are not listed, but we had to choose one to submit review) Monica our sales person was wonderful, Sean the finance guy, also awesome - car buying in general can be a ni we had to choose one to submit review) Monica our sales person was wonderful, Sean the finance guy, also awesome - car buying in general can be a nightmare, but the staff put us at ease, worked with us on pricing, and made the whole experience more easy going - they were not sharks pushing us, but made sure we were comfortable - got a GREAT deal & love our new Altima Coupe! Would recommend this dealership to any of our friends (which a friend recommended to us) - Tim R More