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Lokey Nissan
Clearwater, FL
6,663 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,663 reviews
October 18, 2019
Service Very timely Service. Staff was very helpful as always. Nice waiting area with complimentary snacks and drinks. Fast friendly service. In and out in le Very timely Service. Staff was very helpful as always. Nice waiting area with complimentary snacks and drinks. Fast friendly service. In and out in less than an hour. More
by leisafrog
Verified CustomerEmployees Worked With
Kewrys Baez
October 17, 2019
Busy and mostly disorganized Mostly disorganized. You park the car in the service center, nobody talks to you half the time, the other half they ask for your keys but have no info Mostly disorganized. You park the car in the service center, nobody talks to you half the time, the other half they ask for your keys but have no info on what the issue might be or who you are. This could use work, have the people outside use tablets and do the checking in. Once inside, it is basically a free for all to get service. I was left standing without anyone even acknowledging me for 20+ minutes while one person talked to a customer and another played on their phone. Another person came up and helped me after a while. Adding to this is that there aren't really places for lines. They put the service reps so close to the doors that you walk in and that's it. Finally, they messed up my wheel when doing the tire rotation. I had to drive out and leave my car for the day to get it for. They made it right and told me upfront about the issue before I collected the car, which was fine. In checking in the status though, I called and they transferred me to another dealership. After speaking to the person again they informed me my car was actually with them... Like I didn't know and was calling random dealers to ask for the status of my car repair. Overall, they appear honest but their disorganization is a pain on many fronts. They should help their staff more to make things easier for customers. More
by ARTIMID
Employees Worked With
Jill Stauffer
October 17, 2019
Great customer service and experience overall Always great customer service and quick and efficient service every time I come to Lokey Nissan. I would recommended Lokey to any and everyone for sal Always great customer service and quick and efficient service every time I come to Lokey Nissan. I would recommended Lokey to any and everyone for sales and service. More
by ms.velez06
October 17, 2019
Service visit Pleasant to work with. Did not treat me different because I am a woman. Kept me updated on progress of service. Clean waiting area. Very nice Pleasant to work with. Did not treat me different because I am a woman. Kept me updated on progress of service. Clean waiting area. Very nice More
by largomom
October 16, 2019
Excellent Once again I had excellent service was taken care of immediately. I always ask for Chuck as he explains everything ...The why’s & The what for’s. I h Once again I had excellent service was taken care of immediately. I always ask for Chuck as he explains everything ...The why’s & The what for’s. I had my car worked on by Rick Lavigne who I always ask for! The work was covered by warranty that I purchased so I was very happy about that. so had another great experience at Lokey Nissan Thanks guys! More
by KGROH7
Employees Worked With
October 16, 2019
Top notch I was greeted by the salesperson Daq. His knowledge and friendliness made my decision easy. We looked at a few models but with the manager Bill I knew I was greeted by the salesperson Daq. His knowledge and friendliness made my decision easy. We looked at a few models but with the manager Bill I knew this was the place to invest in. We are Lokey Nissan clients and the Clearwater team is excellent in all sectors. Top notch people. More
by hazelg61
Employees Worked With
Daq, Bill Carey
October 16, 2019
Kicks They were very nice but I think I could have got better deal somewhere else. I should not have paid as much as I did.. A friend of mine bought a $3000 They were very nice but I think I could have got better deal somewhere else. I should not have paid as much as I did.. A friend of mine bought a $30000 sticker price and walked out$2300 OUT THE DOOR More
by besettm
Employees Worked With
Loni, Bill Carey
October 15, 2019
Rolls Royce treatment Taken in on time of appointment. Gtiendly helpful and courteous. Gave me a rede to snd from lunch. Called when rrady. Car was checked thoroughly. Reco Taken in on time of appointment. Gtiendly helpful and courteous. Gave me a rede to snd from lunch. Called when rrady. Car was checked thoroughly. Recommended and discussed additional services. Very honest. More
by lou0614
October 15, 2019
Excelence Car fixed and oil changed. Great service. Everyone is very professional. My collision sensor had been acting up since I purchased the vehicle. Ve Car fixed and oil changed. Great service. Everyone is very professional. My collision sensor had been acting up since I purchased the vehicle. Very relieved to have problem solved. Also clock was stopping for no reason and they updated something and no problems since. More
by soapcoast
Employees Worked With
Can't remember names
October 15, 2019
Stay away. You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, A You guys charged my card $1,000 as a refundable deposit and then used that same money to repair pre-existing damage on a used car that the salesman, Anthony, pointed out to me (an abrasion on the rear bumper and rear rim) and a tint job that was riddled with bubbles. Once again, I was reassured that this was completely refundable if I decided not to go with the car. You guys couldn't even get me approved for decent financing (I was told that the financing office was closed or something to that extent) so I wait until the weekend is over to go to my credit union to explore other options. I eventually run across another vehicle and find financing for 10% lower than you were trying to sign me in to. When I reach back out to Anthony to explain that I had already found a car elsewhere and asked for my deposit back. His personally literally pulled a Dr. Jekyll/Mr. Hyde whilst telling me that I would need to pay out of my deposit for service that was done on their car (the pre-existing body damage, rim damage, and the tint was redone), saying something along the lines of I shouldn't have "pulled the trigger". Again, to this day, I have not purchased, signed up for, or committed to anything from Lokey VW, so what exactly did I commit to, or "pull the trigger" on? The next week I drive up there and ask for the manager that could address this. I'm told that he was out of town for several days and reassured that the manager would call me back, I left my contact number and email. It's now been two going on three weeks now nobody has tried to reach out to me, but I noticed you guys hadn't refunded anything back to me. To reiterate, you charged me $1,000 for something that I did not even own or sign for, to repair damage that your salesman, Anthony preemptively pointed out to me. You likely sold that car at a higher price points as a result of what you stole from me under the guise of a refundable deposit. Nothing was refunded back. No managers, nobody has bothered reaching out to me, you just took my money and swept everything under the rug. More
by Darin
Employees Worked With
