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Lokey Nissan
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Had Michael Godfrey helping us with our purchase, loved! Outstanding sales service with Michael Godfrey and overall purchasing experience! He helped and everything in his power so I could drive away with the Outstanding sales service with Michael Godfrey and overall purchasing experience! He helped and everything in his power so I could drive away with the car I wanted and not settle for just anything! More
Great Service I had a great experience buying my new car at this dealership. Ussouf was the salesman that assist me, he was very helpful and even delivered my New c I had a great experience buying my new car at this dealership. Ussouf was the salesman that assist me, he was very helpful and even delivered my New car at my house. More
Very poor follow up While I was pleased with my purchase the follow up and efficiency left much to be desired. I twice emailed the GM and also received no response. Wad While I was pleased with my purchase the follow up and efficiency left much to be desired. I twice emailed the GM and also received no response. Wade was my salesperson and the only positive part of my experience at the dealership. More
Normally higher I'd normally give a higher rating because I have found Lokey to be good. However, from my arrival to the time I left I felt like the service tech was I'd normally give a higher rating because I have found Lokey to be good. However, from my arrival to the time I left I felt like the service tech was more interested in other things than me. In fact, she informed me when I was leaving of other things that needed to be completed. If she would have asked I'd had them completed when I was there. Now I need to schedule another appointment. Even upon arrival I felt like my being there was an interruption of her ongoing conversation with another tech. Very disappointing. More
always very professional and eager to help Had a concern with tire issue , called and was told to come on in.. Wife took vehicle and was taken care of quickly and concern resolved.. THANK YOU.. Had a concern with tire issue , called and was told to come on in.. Wife took vehicle and was taken care of quickly and concern resolved.. THANK YOU... More
Tinting First time owner with Lokey dealership. Everything has gone well so far. Looking forward to having a place to get service done when needed in the fut First time owner with Lokey dealership. Everything has gone well so far. Looking forward to having a place to get service done when needed in the future. More
Quick , Professional with great service I always get great customer service from the service representatives that I deal with. I appreciate that they point out what upcoming service is comin I always get great customer service from the service representatives that I deal with. I appreciate that they point out what upcoming service is coming due. They inform you but do not pressure you which makes the experience more enjoyable. More
Service Very timely Service. Staff was very helpful as always. Nice waiting area with complimentary snacks and drinks. Fast friendly service. In and out in le Very timely Service. Staff was very helpful as always. Nice waiting area with complimentary snacks and drinks. Fast friendly service. In and out in less than an hour. More
Busy and mostly disorganized Mostly disorganized. You park the car in the service center, nobody talks to you half the time, the other half they ask for your keys but have no info Mostly disorganized. You park the car in the service center, nobody talks to you half the time, the other half they ask for your keys but have no info on what the issue might be or who you are. This could use work, have the people outside use tablets and do the checking in. Once inside, it is basically a free for all to get service. I was left standing without anyone even acknowledging me for 20+ minutes while one person talked to a customer and another played on their phone. Another person came up and helped me after a while. Adding to this is that there aren't really places for lines. They put the service reps so close to the doors that you walk in and that's it. Finally, they messed up my wheel when doing the tire rotation. I had to drive out and leave my car for the day to get it for. They made it right and told me upfront about the issue before I collected the car, which was fine. In checking in the status though, I called and they transferred me to another dealership. After speaking to the person again they informed me my car was actually with them... Like I didn't know and was calling random dealers to ask for the status of my car repair. Overall, they appear honest but their disorganization is a pain on many fronts. They should help their staff more to make things easier for customers. More
Great customer service and experience overall Always great customer service and quick and efficient service every time I come to Lokey Nissan. I would recommended Lokey to any and everyone for sal Always great customer service and quick and efficient service every time I come to Lokey Nissan. I would recommended Lokey to any and everyone for sales and service. More