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Lokey Nissan
Clearwater, FL
6,775 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,775 reviews
October 22, 2020
Dealer fee of $899 for the privilege of purchasing a car from you? A dealer Pack fee for service of $1495.00, charged for repairs and service to vehicle, all vehicles. Have to laugh, the vehicle I was sel from you? A dealer Pack fee for service of $1495.00, charged for repairs and service to vehicle, all vehicles. Have to laugh, the vehicle I was selecting was STILL under basic factory warranty. So between those two items, this dealer intends to defraud buyers of $2395.00 of hard earned money for ABSOLUTELY NOTHING !!! Then they want to play the blame game and say NADA, Kelly Blue Book , TRUE Car and other like them are the blame because they can't make a profit. We guys, if you weren't such a stealership in the first place you wouldn't have issues. There is plenty of money to be made, how about earning it honestly. There should be the option of selecting less than 1 star. More
by vwtech_32819
October 22, 2020
Kevin Massey is absolutely THE BEST!!!! He is always smiling, friendly and attentive to all of our needs! He is a pleasure to work with. 5 stars is NOT enough!!!!!! smiling, friendly and attentive to all of our needs! He is a pleasure to work with. 5 stars is NOT enough!!!!!! More
by Jules
Verified CustomerEmployees Worked With
October 20, 2020
There were nearly no masks worn and no social distancing. With mandatory masks required in Pinellas county this was extremely upsetting. The room where we were to go to meet with the service advisor was very With mandatory masks required in Pinellas county this was extremely upsetting. The room where we were to go to meet with the service advisor was very small. Dangerous to any seniors or others at risk with covid-19. More
by WALKERJ9876
Employees Worked With
October 20, 2020
Very good service, they were all very attentive and took care of my car right away. Did not have to wait at all and also had a free car wash. care of my car right away. Did not have to wait at all and also had a free car wash. More
by gerswick.jeanne
Employees Worked With
October 20, 2020
I was walking the lot looking for new vehicles and Alex walked up and rescued me from the heat! Alex was AWESOME and very friendly. Above and beyond worker to meet my needs! walked up and rescued me from the heat! Alex was AWESOME and very friendly. Above and beyond worker to meet my needs! More
by Liltweet
Employees Worked With
Alex
October 19, 2020
No follow Up from sales rep on past due invoice from previous owned vehicle that I have been receiving after purchasing vehicle. Said he was outside and will call back. previous owned vehicle that I have been receiving after purchasing vehicle. Said he was outside and will call back. More
by NAT0724
Employees Worked With
Mike Sergent
October 16, 2020
I have always had excellent customer service at Lokey, starting with Nick when he sold us the car. However, the last visit was certainly not customer service oriented. I took the car in because I was he starting with Nick when he sold us the car. However, the last visit was certainly not customer service oriented. I took the car in because I was hearing a noise in the door. When I tried to recreate the noise it would not do it. Chuck was rude and condescending and I left. Makes me wonder if other people are being treated the same way by him and are not speaking up. More
by Danpatsy
Employees Worked With
October 16, 2020
Lokey Nissan is the best dealership. The facility is very clean and I am comfortable while waiting for my car. The service department goes over and beyond to satisfy their customers especially my service adv clean and I am comfortable while waiting for my car. The service department goes over and beyond to satisfy their customers especially my service advisor. More
by CAMACK50
Employees Worked With
October 15, 2020
My time schedule was convenient for me, prompt service, good, , got a ride to the mall, friendly, pricing was reasonable for what I wanted. Only complaint is I reside in wesley chapel and I wish I can ju good, , got a ride to the mall, friendly, pricing was reasonable for what I wanted. Only complaint is I reside in wesley chapel and I wish I can just patronize the Nissen location. More
by lauratersigni
Employees Worked With
October 15, 2020
I love lokey nissan! They have been caring for my vehicles since 2008. Quality service. However we were left under impressed this purchase. Our sales man seem overwhelmed. I have had to return to n vehicles since 2008. Quality service. However we were left under impressed this purchase. Our sales man seem overwhelmed. I have had to return to nissan 3 times because things were not set up or incorrect. More
by nicoleesposito4
