Lokey Nissan

Checking in was seamless, and following up on the status of the work was always through and complete. of the work was always through and complete. More

Had my honda accord in for front bumper replacement with new and painted, plus a mirror part. They took over 2 weeks on what wS supposed to be a 3 day job. Poor coordination within their shop between tear d new and painted, plus a mirror part. They took over 2 weeks on what wS supposed to be a 3 day job. Poor coordination within their shop between tear down, painting, reassembly, and then the morning it was due for pickup, still wasnt rady and I had to wait a couple hors in the area. Bumper looked ok, paid and started to leave and when I tried to adjust the electric mirror, it didnt move up/down which it had before. Had the shop mgr come out and he said to bring it back in a couple days when the tech was in. THEN, I decided to look closer at the bumper, and when I turned on the fog lights which are in the bumper, one of them was not working! Called the manager out again and je said 'guess we're not looking too good', which I agreed. Brought it back the next week and waited for it, fog light was a connection issue, but they claimed they couldnt fix the mirror - while they replaced a part on the mirror grom minor bump, it was working when I brought it in. Next stop was Honda to adjust sensor in the front grill/bumper - they could not calibrate it becuase the bracket was bent and not noticed by Nissan, even as that was the area the bumper was damaged. Left nessage for Nissan to call me about this, and they never did. This cost me another $1,000 at Honda as they needed to remove the new bumper to replace the sensor bracket. Wont use Nissan again. More

Bought a Maserati, great car, you guys have been good to me. Service advisors need to pay attention, make an appointment a week in advance with vehicle requirements for the oil change sit for 2 hours then me. Service advisors need to pay attention, make an appointment a week in advance with vehicle requirements for the oil change sit for 2 hours then oh xxxx we did not order the parts after I already called it in. More

Love the vibe . So friendly. Great salesman they always keep you informed. Love the coffee So friendly. Great salesman they always keep you informed. Love the coffee More

Always a great experience working with Lokey! We've purchased our last four cars there and won't go anywhere else! They Service department are always very welcoming, keep you updated, and very p We've purchased our last four cars there and won't go anywhere else! They Service department are always very welcoming, keep you updated, and very prompt! More

Took nearly 4 hours for an oil change APPOINTMENT! TOOK 3 hours just to get recommendations, and they hadn't done the oil change. Additionally, an ongoing problem wasn't addressed. In fact, they place TOOK 3 hours just to get recommendations, and they hadn't done the oil change. Additionally, an ongoing problem wasn't addressed. In fact, they placed the blame on me, but didn't fix it as I asked. More

The dealership is poorly run. I had to wait 25 minutes to check in with one specific service person while he was on hold for another customer when there were 3 other service reps I had to wait 25 minutes to check in with one specific service person while he was on hold for another customer when there were 3 other service reps available. Once he was off the phone, he kept talking to me about another customer’s car issues. I asked the service rep to have an appraisal done on my car while it was there because we were thinking about selling/trading it in. After diagnostics were done, they called to tell me a “possible” issue with my car but could not guarantee the $4,700 fix was 100% the issue. Even though I know they are able to electronically see everything that is wrong with the car now. When I came back in to pick up the car, the service rep made me wait again and then told me stories about how he was “screwed “ over by a dealership when he was 18 years old with the diagnostic fee. Not anything I cared to hear about! The appraisers never got back to me with a quote for a trade in/sell until 2 days later! I just took my car to another nissan dealership and they told me the Lokey assessment seemed way to high. I then took my car to Carmax and I sold it all within in hour with no issue and lots of ease! As a female, I have frequently felt your dealership has tried to “rip me off” for being a single woman coming to the dealership. Poor service and I will tell anyone I know not to go to Lokey. More

Very professional. Clean location. Friendly staff. SERVICE done on time Why going any other dealer. Thank you Clean location. Friendly staff. SERVICE done on time Why going any other dealer. Thank you More

Dave the salesman was great Jeff the manager also great we cannot Complain thank you we cannot Complain thank you More

Lokey and Chuck Schnitker are the absolute best in terms of service and integrity… always! of service and integrity… always! More