Lokey Nissan
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Janelle is great, very informative. She really knows her product. I get a free oil change twice a year which is nice but I’m there for at least 2.5 hours each time She really knows her product. I get a free oil change twice a year which is nice but I’m there for at least 2.5 hours each time More
The repair appears to be show room quality. I do appreciate the follow up visit. I do appreciate the follow up visit. More
There is a huge disconnect between the scheduling department and the service department. There is a knowledge gap among advisors in the service center. Also, there is no followup if an issue is not department and the service department. There is a knowledge gap among advisors in the service center. Also, there is no followup if an issue is not resolved. Recent experience: I scheduled time to go into the service center in order to get a rim repaired. I explicitly told tge scheduler this and I took a day off to do this. When I got there, I was told that rim repair is done with a third party and they are not at the dealership on Monday. I was told by the advisor that he would verify that my rim insurance covered the repair, confirm when the repair could be done and would call me back. I'm still waiting for the call back after 3+ weeks. When I called back I was told that I could come in any time for the repair. What??! More
When I pull into the service bay there, it never seems like anyone wants to help me! I wait then I finally go inside for help and wait some more! It seems to me no one really cares if I’m there or not. I like anyone wants to help me! I wait then I finally go inside for help and wait some more! It seems to me no one really cares if I’m there or not. I think you could improve that service area. More
I am very pleased with the service I received at Lokey Nissan.The staff is very professional and polite.I highly reccomend them. Nissan.The staff is very professional and polite.I highly reccomend them. More
Accommodating, clean and the customer service is top notch. Never have had a rude attendant. notch. Never have had a rude attendant. More
I was very pleased with the service at Lokey Nissan. My service advisor Chuck Snitchker made sure that my car was ready for a road trip. My service advisor Chuck Snitchker made sure that my car was ready for a road trip. More
Professional reception. Nice waiting area. Sold me a new tire and then overinflated it..shoddy work. Offered free car wash, then didnt wash the roof of the car. Again, shodd Nice waiting area. Sold me a new tire and then overinflated it..shoddy work. Offered free car wash, then didnt wash the roof of the car. Again, shoddy. Customers pay for -complete- service, not what I received. Thank you for the opportunity to give feedback. More