Lithia Kia of Anchorage

Your representative was very helpful and knowledgeable in getting to what needs I have and the process was fairly easy and I will come for next vehicle in the future getting to what needs I have and the process was fairly easy and I will come for next vehicle in the future More

they are amazing and most importantly they give the customer the right kind of help customer the right kind of help More

I took my car in and explained that I broke the plug in chord, my air bag light is on, and my lights aren’t working and I need them fixed, I had made an appointment 3 weeks prior, Hannah came back charging chord, my air bag light is on, and my lights aren’t working and I need them fixed, I had made an appointment 3 weeks prior, Hannah came back charging me 190$ telling me the exact same problem I was having, my car had been there for 5 hours and nothing had been done to it but “examined” More

Worse customer experience, Richard the sales person, upped the cost from 20,000 to 25,000 I told him I will pass and get back to him on another date, called him and he cussed me out and hung up on me. upped the cost from 20,000 to 25,000 I told him I will pass and get back to him on another date, called him and he cussed me out and hung up on me. More

This was the worst experience at a dealer I’ve ever had. First they showed us a used vehicle prices at $30k+ that didn’t run and was water damaged and was actively growing mold. Then we decide to consider a First they showed us a used vehicle prices at $30k+ that didn’t run and was water damaged and was actively growing mold. Then we decide to consider a new vehicle. The website listed it at $7k over MSRP, but when we went in to discuss price they said it was ACTUALLY $9k over. After negotiating down from $40k to $37k, they didn’t give us a great price on our trade in, so we took a day to think about it. The next day, we went back in to still get the vehicle without the trade in and they said they would t go lower than $41k! I could have been frustrated and just left, but what really frustrated me was while talking to the dealer and his manager, the dealer we were working with LIED and said they’d never have offered the car at $37k the day before even though he HAD. Not a company to buy your car from, many other places in Anchorage to choose from. More

Loved the customer service and thankful got a better vehicles more spacious love the dealer thanks for helping a lot vehicles more spacious love the dealer thanks for helping a lot More

We were very well taken care of and we enjoyed every aspect of our new automobile purchase. Everyone we worked with was pleasant and professional. Especially our salesmen Tom Felli and Mike Phommaxaysy aspect of our new automobile purchase. Everyone we worked with was pleasant and professional. Especially our salesmen Tom Felli and Mike Phommaxaysy. More

Best place to go to purchase a vehicle, I highly recommend Chris Mathis, he's the best and really works and cares for his clientele!! recommend Chris Mathis, he's the best and really works and cares for his clientele!! More

Excellent service. Chris Mathis is the absolute best car salesman. Always takes the time to provide top quality customer service. Chris Mathis is the absolute best car salesman. Always takes the time to provide top quality customer service. More

Salesman and staff very friendly and professional. Very comfortable to deal with them and their in house financing very fast Very comfortable to deal with them and their in house financing very fast More