Lithia Kia of Anchorage
Anchorage, AK
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245 Reviews of Lithia Kia of Anchorage
Quyana Cakneq! Muchas gracias! Thank you very much! Brought my truck to get it serviced. Waited awhile because my truck needs “special” specific filter. Very relaxing friendly place. They provide snacks Brought my truck to get it serviced. Waited awhile because my truck needs “special” specific filter. Very relaxing friendly place. They provide snacks and drinks, even Pizza! Customer service is very great. Good Job! More
Blue tooth challenge I dealt with Elizabeth in the service department and she was very helpful. Unfortunately, they have not yet identified why the Bluetooth disconnects t I dealt with Elizabeth in the service department and she was very helpful. Unfortunately, they have not yet identified why the Bluetooth disconnects the phone during a conversation. Maybe a Kia software update is needed?! Elizabeth was professional, genuine, and provided great customer services and I look forward to work with her again in the future. More
My experience at Lithia Kia Everything was amazing, the people and the experience! We love our new car and really appreciate everyone at Lithia Kia! We will be recommending them Everything was amazing, the people and the experience! We love our new car and really appreciate everyone at Lithia Kia! We will be recommending them to others. More
Persuasive Although I just came in to test drive my new Nissan Frontier, I am glad I did so. I needed a change from my little Subi. It was time to upsize and I k Although I just came in to test drive my new Nissan Frontier, I am glad I did so. I needed a change from my little Subi. It was time to upsize and I know I will be happy with it for years. Thanks Eric for pushing and pushing! It is perfect! Thank you Kia staff for your wonderful service! More
Overall good experience We were happy with the salesman’s approach and the management made the concessions needed to get the deal done. They came up $3000 more on our trade, We were happy with the salesman’s approach and the management made the concessions needed to get the deal done. They came up $3000 more on our trade, and $2500 down on the sticker price. More
Very disapointed I bought my first kia soul in 2016 one month i totaled it due accident payed off by insurance then came back and was told i was a part of Kia family b I bought my first kia soul in 2016 one month i totaled it due accident payed off by insurance then came back and was told i was a part of Kia family bought 2017 sportage i was promised a auto starter that was very important due to my injury very disappointed that i recieved one that only did 100ft i asked several times to get better one i recent had surgery from accident again i asked for better one they offered to pay 200 and i pay 600 i was told i got a auto starter and thats all i get i might as well not have one i have alot medical bills cant afford 600 it was said to me many times im part kia family i sure feel they didnt care and felt no compassion from them. More
Service guys at Lithia Kia are the best! Daniel and Tony are hard working service guys who take care of their customers as quickly and efficiently as possible. They do all my service work and Daniel and Tony are hard working service guys who take care of their customers as quickly and efficiently as possible. They do all my service work and oil changes. More
DO NOT BUY FROM THEM!!! I would never encourage to buy from this dealership. The truck I bought 6 months ago from them has been in the shop 5 times. It's a LEMON! I took i I would never encourage to buy from this dealership. The truck I bought 6 months ago from them has been in the shop 5 times. It's a LEMON! I took it back to them within a week of buying it to demand repairs and they said they'd only fix a few. Their service shop took 4 days for 2 repairs, then I had to take it to the Dodge dealership to fix SAFTY items that Lithia Kia of Anchorage wouldn't!! So far I've had to put close to $5,000 dollars into the truck in just repairs. If I could give the truck back I would in an instant!!! More
dealer reviee The Kia dealship on Old Seward has friendly staff that provided great service. The building was very clean. And the location was convenient and easy t The Kia dealship on Old Seward has friendly staff that provided great service. The building was very clean. And the location was convenient and easy to find. More
Do not buy from this dealership!!! I bought a 2012 F-150 FX4 for $36,000. I was told that it was a accident free vehicle. 18 months later, I noticed cracks in the front driver quarter I bought a 2012 F-150 FX4 for $36,000. I was told that it was a accident free vehicle. 18 months later, I noticed cracks in the front driver quarter panel. I took it a reputable body shop where they performed a complete inspection of the truck. They discovered that the truck had been involved in a moderate to severe front end collision and that the cracks I noticed were due to a thick layer of bondo. To salvage the equity I already had in the truck, I had it professionally repaired costing nearly $7,000. I am absolutely furious with the situation. I'm currently working with my attorney to file a lawsuit against Lithia Kia of Anchorage. Do not buy from this dealership!!! More