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Lithia Hyundai of Reno

Reno, NV

4.4
3,766 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,766 reviews

January 28, 2023

Very friendly you can watch TV while you’re waiting. It’s very comfortable there. More

by XENA501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
Jan 30, 2023 -

Lithia Hyundai of Reno responded

Making sure our customers are comfortable is a priority for us at Lithia Hyundai of Reno. Thanks for sharing your wonderful feedback, Xena!

January 27, 2023

They did great work I really appreciate the service and my car thank you so much. More

by JBROOKS661010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure! Thanks for stopping by Lithia Hyundai of Reno and let us know if you need anything else!

January 27, 2023

They were all nice and helped me with what I needed I didn’t get the car I wanted because I could not afford it but I did get a car that I’m starting to love More

by DUSKYALEX21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from sales , Darren Toomer
Jan 30, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure to work with you! Thanks for the kind words and we're so glad to hear you're enjoying your car. Please don't hesitate to reach out to us at Lithia Hyundai of Reno if you need anything else!

January 26, 2023

The people were rude and did not meet my expectations, and I will not be having my vehicle serviced here. More

by Vanessa Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Jan 27, 2023 -

Lithia Hyundai of Reno responded

Hi Vanessa, I’m so sorry to hear we did not live up to our high standards of customer service. I’d like the opportunity to learn more about your experience so we can improve going forward. Please give me a call at the number below when you have a chance to speak about your visit in further detail, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

January 25, 2023

The team that helped was knowledgeable and efficient. We made an appointment, unfortunately we were late, but they were able to accommodate us. Very professional! More

by tim.kinloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 25, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words, Tim! The team is more than happy to work around your schedule. See you next time at Lithia Hyundai of Reno!

January 24, 2023

Thank you so very much for helping me and my family your team worked hard for ours. More

by vacaloca337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all the names, Bryan Ogg
Jan 24, 2023 -

Lithia Hyundai of Reno responded

We really appreciate that! It was our pleasure to assist you at Lithia Hyundai of Reno and we look forward to seeing you again in the future!

January 24, 2023

I had a very good experience buying my car with Ryan. He made this experience as easy as possible. Thank you Ryan More

by ANNMARLOW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Lithia Hyundai of Reno responded

Thanks for the shoutout to Ryan! We're so happy to hear he made your car-buying experience easy at Lithia Hyundai of Reno. Stop by again soon!

January 24, 2023

I've been a client for years and have only good things to say about sales and service. More

by STEVEF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Lithia Hyundai of Reno responded

We appreciate the kind words, Steve! Thanks for being a loyal customer and if you need anything at all, please don't hesitate to reach out!

January 24, 2023

The service center is awesome. I’d recommend Mishawn or Lance. Great people and great service. More

by JR 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Christopher Osorio, Matt Ashton, Tabatha Culver, Efren Gonzalez-Aguayo
Jan 25, 2023 -

Lithia Hyundai of Reno responded

We really appreciate that! Thanks for being a valued customer here at Lithia Hyundai of Reno!

January 23, 2023

Service and attention to customer satisfactory pleasant waiting room. Wait time not to long car clean when returned More

by WJMDLM
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 23, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five-star review! We truly appreciate your valuable feedback at Lithia Hyundai of Reno!

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