Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,924 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,924 reviews
December 20, 2024
Lance Smith is so professional! I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the abso I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the absolute reason I continue my business with Lithia, and only him. The sales manager Wes Wilson has always been super pushy and made transactions in the past uncomfortable. So thank you Lance! More
by KELLY.LOPEZ5
Verified CustomerEmployees Worked With
December 18, 2024
The service department does not return calls which is very aggravating when you live at least an hour away. very aggravating when you live at least an hour away. More
by STHUNTER89511
December 18, 2024
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money. More
by DANNYMN75
Employees Worked With
December 13, 2024
Very fair pricing. Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were t Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were this easy to deal with. More
by KBROWNIE3
December 12, 2024
Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More
by ian
December 11, 2024
Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks took longer than expected, wish they had better snacks and drinks More
by Barbara
Employees Worked With
December 09, 2024
It was a great experience. Every time we buy a car there we have a good time with our salesman. That’s why we continue to go back to Hyundai. Every time we buy a car there we have a good time with our salesman. That’s why we continue to go back to Hyundai. More
by RobertArcher
December 08, 2024
Thank you for such a great experience I would recommend you to any carb buyer you to any carb buyer More
by RICHARDGURLEY14
Employees Worked With
December 08, 2024
Everyone was very cordial and professional. Luke was very helpful in helping me define just what I wanted in my next vehicle. Luke was very helpful in helping me define just what I wanted in my next vehicle. More
by PATSYBEE
December 08, 2024
Always accommodating. We are from out of town and they try to make our trip go smooth and quick. Many times they go beyond. We are from out of town and they try to make our trip go smooth and quick. Many times they go beyond. More
by KDELA_VEGA
Employees Worked With
