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Lithia Hyundai of Reno

Reno, NV

4.4
3,674 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,674 reviews

January 15, 2023

Even though they don’t sell Genesis line they performed my 7K service. Had an appointment and they were very accommodating. Great job and I didn’t have to drive to Roseville. More

by CHESNEYLARRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 16, 2023 -

Lithia Hyundai of Reno responded

We're always happy to help in any way we can! Thanks for stopping by Lithia Hyundai of Reno and trusting us with your Genesis' service!

January 15, 2023

Loved working with Ryan! He made the whole process so easy! I will definitely be sending my friends and family to work with him. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Angie, thanks for shouting out Ryan! We're pleased to hear he made your visit to Lithia Hyundai of Reno pleasant and easy. Safe travels!

January 15, 2023

I always feel welcome and appreciated. I feel very confident with the service that I’m given by Ryan. More

by PETEREVANECKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jan 16, 2023 -

Lithia Hyundai of Reno responded

We love to hear that and are glad to have you in the Lithia Hyundai of Reno family! Thanks for the stellar review!

January 15, 2023

Our salesman was very professional and helped us, and we would recommend him to have a People More

by BOB@RSAREALTYANDINVESTMENTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Kaminskaya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Thanks for your feedback, Bob! We're glad to hear your experience was professional and helpful. See you again soon!

January 14, 2023

They were able to uncover a recall and fix that as well ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. xxxxxxfor squeezing me More

by KUROUDETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashawn , Jeremy Olsen
Jan 19, 2023 -

Lithia Hyundai of Reno responded

Thanks for taking the time to share your feedback with us. We apologize for the extra day it took and not being able to resolve the issue. If we can be of assistance in the future, feel free to reach out!

January 14, 2023

Everything is always great when I come in there for servicing time frame the employees everything's good More

by Fredkunert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Jan 16, 2023 -

Lithia Hyundai of Reno responded

We love to hear that, Fred! Thanks for being a valued customer here at Lithia Hyundai of Reno!

January 14, 2023

It was a bit difficult to get a live person to set up maintenance appointment. But the service itself was efficient and satifactory. More

by Jamie Gokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your valuable feedback, Jamie. We've taken note and will look to improve the experience going forward. We appreciate the honesty and hope to see you again soon at Lithia Hyundai of Reno!

January 14, 2023

The service department does not communicate very well and tried to acuse me of damaging something on the vehicle that was broke on the vehicle when I purchased it. More

by jaysonwhiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
Jan 17, 2023 -

Lithia Hyundai of Reno responded

Hi Jayson, I apologize for the lack of communication you experienced. We strive to be as open and honest as possible with you throughout the process. Please give me a call when convenient so we can discuss your visit in more detail, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

January 14, 2023

We had great service from Bryan and Paydon. There were a few times we wanted to go a different route, but those 2 made it worth staying More

by Michelle holliday
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, Paydon Chambers
Jan 16, 2023 -

Lithia Hyundai of Reno responded

Michelle, we're so happy to have you in the Lithia Hyundai of Reno family and appreciate the shoutouts. Let us know if you need anything else!

January 14, 2023

The sales manager is someone if I ever saw him again it would be too soon. More

by BLUEMOONBASSETS
Recommend Dealer
No
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Lithia Hyundai of Reno responded

Hello, I’m sorry you feel this way. I’d love to learn more about your experience with us so that we can improve going forward. Please give me a call if you have a chance to discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

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