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Lithia Hyundai of Reno
Reno, NV
3,861 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,861 reviews
October 25, 2024
No followup when msgs are left from buyers. Called many times, no call backs ever.!!!! Called many times, no call backs ever.!!!! More
by LINDE.BOY
Verified CustomerEmployees Worked With
October 25, 2024
Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well. The staff there is professional yet friendly as well. More
by DMCN0123
October 24, 2024
Always a pleasure to visit this dealership everyone is friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! More
by Larry T
Employees Worked With
October 23, 2024
Good speedy service. Good sales people. Outstanding finance department. Stayed open late to work out details. Good sales people. Outstanding finance department. Stayed open late to work out details. More
by ISABELLA.IVERSON
October 23, 2024
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More
by JSHEEDY59
October 23, 2024
I had a 8:00 am scheduled appointment for a recall, an alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales a alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales and a service manager. When the service rep did get back to me after 4 days in the shop , I was told they were ordering parts and it would be a few days more. The quote I received at that time for the replacement of an air conditioning compressor was $1,649! I declined, and later got repair at another shop for less than $400 and was told that the compressor was not faulty. They also recommended a necessary repair for my timing chain which was close to $4,000 ( in essence totaling a vehicle with less than 125,000 miles). After waiting a week, at great inconvenience, my car was “ready”at end of business day and the alignment I paid for was not performed as documented with video. Unethical, unprofessional, and unbelievable, be very wary. Shame on you Lithia of Reno for preying on families. More
by Gcworkemails
Employees Worked With
October 21, 2024
Gave me a horrible deal that was overpriced in every way. Received denial notices from various banks and credit unions NOT because of my good credit or great debt to income ratio—I was declined due to it bei Received denial notices from various banks and credit unions NOT because of my good credit or great debt to income ratio—I was declined due to it being a bad deal. The only one who would touch it was Hyundai Finance. Of course they approved it!!!! More
by GPASH2
October 21, 2024
We were treated very well. Very happy with our expetience. I have recomended them to our family and friends. Very happy with our expetience. I have recomended them to our family and friends. More
by PAPATOMOF7
October 21, 2024
Just an overall great car shopping experience. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family. More
by DAVID.MEGAN.MARTIN
October 21, 2024
Easy to get to. Friendly team of people. They stayed late on Saturday night to help us get into a new car. Friendly team of people. They stayed late on Saturday night to help us get into a new car. More
by ISABELLA.IVERSON
