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Lithia Hyundai of Reno
Reno, NV
3,765 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,765 reviews
Verified Customer
April 12, 2023
Wasn't allowed to use coupon that would of saved me $300 on service cause it wasn't presented before service contract was made on service cause it wasn't presented before service contract was made More
by BINGO.T
April 11, 2023
We purchased 2 cars and leased 1 since 2014. Dealership never showed loyalty or appreciation when I would call to have service done because they were too busy. They even lost our leased vehicle Dealership never showed loyalty or appreciation when I would call to have service done because they were too busy. They even lost our leased vehicle when we returned it. Once things started slowing down on the economy they were of course trying to do better. (This was 2022-2023 when they started trying) My recent service advisor was good. More
by CRDMN0
Employees Worked With
Can’t remember his name.
April 10, 2023
Friendly, fairly fast service. Also, the service advisor recommended other needed services but was not pushy.This is appreciated,as there is nothing worse than an overly aggressive Also, the service advisor recommended other needed services but was not pushy.This is appreciated,as there is nothing worse than an overly aggressive salesman! More
by scooterdude
April 08, 2023
I brought my car in for a recall and asked if they could check my breaks as well because they seemed like they might need to be replaced and we were about to go on a road trip. They said they would check th check my breaks as well because they seemed like they might need to be replaced and we were about to go on a road trip. They said they would check them along with the typical inspection they do on all cars. When I brought my car car in I had a low tire pressure alarm on, and a rear running light out. My car was returned to me later that day and was told everything looked good. My car still had the low tire pressure alarm on and a rear tail light out. I can only assume my breaks weren’t actually checked since it seems they didn’t do the other inspections. On top of that I received a phone call that night asking when I was going to come pick up my car. I informed them I had already picked up my car several hours earlier. Seemed disorganized. I tried to call them multiple times to discuss this issue and even left two messages with no return phone call. More
by Bmg26
Employees Worked With
Matt Franceschini
April 08, 2023
Friendly staff. Amazing service. Went above and beyond to make this deal possible. I definitely recommend Amazing service. Went above and beyond to make this deal possible. I definitely recommend More
by giftedqueen567
April 07, 2023
Had a really nice experience at the Hyundai dealership in Reno Nevada very professional. We love our new car Reno Nevada very professional. We love our new car More
by esbeck52
April 07, 2023
It's a great car place I love it thereunder I love the people there people there More
by LAKISHAEASTLAND3
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini, Gio Castro
April 06, 2023
Chris and Efren were incredible in their vehicle recommendation and supporting me throughout my purchase. Couldn’t be happier! recommendation and supporting me throughout my purchase. Couldn’t be happier! More
by MLEANNDRUMM
