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Lithia Hyundai of Reno
Reno, NV
4,020 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,020 reviews
Verified Customer
October 15, 2023
I have already written some very positive comments. Thanks to Dan Dunham for recommending it and Alex for being a great salesman. Thanks to Dan Dunham for recommending it and Alex for being a great salesman. More
by tachoires
October 12, 2023
Very accommodating with regard to service scheduling even to providing a loaner vehicle so they have time to fully diagnose the issue. to providing a loaner vehicle so they have time to fully diagnose the issue. More
by TRUESDELL.MIKE
Employees Worked With
October 12, 2023
No parking, not sure if maintenance was performed, windshield wiper fluid not filled, service indicator light was still on. Seems like car was washed and sent back windshield wiper fluid not filled, service indicator light was still on. Seems like car was washed and sent back More
by pbhardwaj69
October 08, 2023
Automatic engine shut off at stop not working. Went in to find out why. Car under warranty. Told there would be $180 charge if repair required. Not told that problem is most probably caused by o Went in to find out why. Car under warranty. Told there would be $180 charge if repair required. Not told that problem is most probably caused by older battery and I should not worry about it unless problem remains after purchasing a new battery. They charged up my battery - big job. When I picked up vehicle auto turn off still didn't work. And it cost me $180 for a trickle charge that didn't make any difference in the problem. Battery still working fine to start car. I won't return to you folks for future issues or service. More
by Joseph.horton
Employees Worked With
Don't remember name of service manager.
October 08, 2023
El vendedor muy amable pero el carro no traía ni tapetes del heater no servia , del heater no servia , More
by chilikos05
Employees Worked With
October 07, 2023
They are an amazing place they make you feel right at home an very welcome along with great customer service home an very welcome along with great customer service More
by BILLYOSBORN03
October 07, 2023
Lance is a great service rep he cares and follows through on the necessary steps needed to repair your vehicle on the necessary steps needed to repair your vehicle More
by P Pierce
Employees Worked With
October 07, 2023
the service is good customer service. .Everyone is really nice there. I give it a 10 .Everyone is really nice there. I give it a 10 More
by LAURIE.GOSSETT2020
