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Lithia Hyundai of Reno
Reno, NV
3,765 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,765 reviews
April 29, 2023
Easy peasy! There was nothing hidden or tricky. They deal with you straight up. That was refreshing compared to some high pressure sales dealerships. There was nothing hidden or tricky. They deal with you straight up. That was refreshing compared to some high pressure sales dealerships. More
by ODIEBILL1
Verified Customer
April 29, 2023
Everyone is amazing and wonderful to work with. Top notch in my book. I would recommend this place to anyone. Top notch in my book. I would recommend this place to anyone. More
by SUZANNEWALSH70
Employees Worked With
April 29, 2023
All good but you request too many reviews already done three of them nnnn nnn three of them nnnn nnn More
by MOVADO488
Employees Worked With
April 28, 2023
They were great to work work the only feedback I would recommend is that they look at all the services provided. I had roadside coverage that covered towing services but I was not told my the receptionist recommend is that they look at all the services provided. I had roadside coverage that covered towing services but I was not told my the receptionist who scheduled me More
by EME21RAM@ICLOUD.COM
Employees Worked With
Lance smith
April 28, 2023
Your dealership lied about price for work to be done. When I showed for service the writer then told me the price was incorrect and will be more. Instead of accommodating this one time he let me leave pi When I showed for service the writer then told me the price was incorrect and will be more. Instead of accommodating this one time he let me leave pissed off. I will never have service work there or buy another vehicle from there! More
by GLENSTIDGER
Employees Worked With
Don’t remember there name
April 27, 2023
My service was very good here at Lithia Hyundai, Lance always take care of my needs and check to make sure my vehicle is inspected good and he is very good, I gave it 5 star because Lance is good service always take care of my needs and check to make sure my vehicle is inspected good and he is very good, I gave it 5 star because Lance is good service manager for this job. Always will go to him. More
by ANGELABARKUM
Employees Worked With
April 27, 2023
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here eve em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order. More
by BRYCE10SCHATZ
Employees Worked With
Other Employees :
Matt Franceschini, Dawn Vincent, David Diaz
April 27, 2023
Everything was great except for the second service in a row- my service warning/timer in my infotainment system was not reset so it still shows I’m past due for my service- Very annoying! row- my service warning/timer in my infotainment system was not reset so it still shows I’m past due for my service- Very annoying! More
by CLEIBOW1
Employees Worked With
