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Lithia Hyundai of Reno
Reno, NV
3,765 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,765 reviews
May 04, 2023
Excellent service. Paydon was great to work with. Everyone was kind and professional. They made sure I got a deal that met my objectives. Paydon was great to work with. Everyone was kind and professional. They made sure I got a deal that met my objectives. More
by michaelyoung20@gmail.com
Verified Customer
May 04, 2023
Typical of all dealerships. Spend hours passing a piece of paper back and forth. Then driving around to provide evidence from an advertisement contradicting statements made as w Spend hours passing a piece of paper back and forth. Then driving around to provide evidence from an advertisement contradicting statements made as we passed a paper back-and-forth. Was time consuming, but may have worked to my benefit More
by ERIKGEORGE@ME.COM
Employees Worked With
Luke
May 04, 2023
Quick service great service advisors and everyone is super friendly and very easy to deal with super friendly and very easy to deal with More
by CCKAMINSKAYA
Employees Worked With
May 04, 2023
Scratches and swirling all over the vehicle. Had taken it back in. Most scratching and some swirling taken care of. Noticed a new dent and scratch afterwards. When I had gone to pick the vehi Had taken it back in. Most scratching and some swirling taken care of. Noticed a new dent and scratch afterwards. When I had gone to pick the vehicle up the guy said here sign this and handed me my keys. Didn’t even do a walk around the car with me to make sure it was all fixed. When you pay a total of $60,000 for a brand new vehicle, it shouldn’t be in the condition it was and then told it will be fixed, just to have it half way fixed. I will be taking it to a shop that is more competent. More
by STEELELEXI897
Employees Worked With
May 03, 2023
My car was towed in on a Saturday with suspected engine issue. Engine diagnostic was handed the following work day with the results delivered to me on Tuesday, very pleased with the service. issue. Engine diagnostic was handed the following work day with the results delivered to me on Tuesday, very pleased with the service. More
by MABUSH
Employees Worked With
Atillio
May 03, 2023
The dealership was very clean and from the minute my wife and me walk in we were greeted with very sincere smiles and good morning from the the present staff. Luke our sales person was I delight to work with and me walk in we were greeted with very sincere smiles and good morning from the the present staff. Luke our sales person was I delight to work with he explained the hole process very slowly and made sure we understood everything about the new Santa Fe. He was very thoughtful and very professional if we were to buy another car in the future we would definitely use him again for the transaction. More
by HMARTINEZ2286
May 03, 2023
The employees at the service center are incredibly kind and helpful. No one likes paying for maintenance, but the employees offer great suggestions for what is most needed. and helpful. No one likes paying for maintenance, but the employees offer great suggestions for what is most needed. More
by ADOPTAGREY
Employees Worked With
Matt Franceschini
May 03, 2023
This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you! dealerships I've been to in a long time! Thank you! More
by Sam
