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Lithia Hyundai of Reno
Reno, NV
3,765 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,765 reviews
Verified Customer
May 07, 2023
I enjoyed the fact that everyone was super quick when checking me in or out of the service appointment. checking me in or out of the service appointment. More
by A.DREHER98
May 07, 2023
Michael was great to work with. He was very professional and has great customer service. I didn’t feel pressured at all to purchase a vehicle. I am happy with my Hyundai Tucson tha He was very professional and has great customer service. I didn’t feel pressured at all to purchase a vehicle. I am happy with my Hyundai Tucson that I did end up purchasing. More
by JEPSENCHRISTINA
May 06, 2023
I was sold a lemon and denied any kind of reimbursement on the vehicle price or even switching out the vehicle. Now I have a car that is likely to break down on me within the year, and a 16k loan. on the vehicle price or even switching out the vehicle. Now I have a car that is likely to break down on me within the year, and a 16k loan. More
by Kalebc
Employees Worked With
Kirby
May 06, 2023
I was very comfortable well treated. They explained everything in detail. They made buying a car enjoyable. Would recommend to all my friends and family They explained everything in detail. They made buying a car enjoyable. Would recommend to all my friends and family More
by dlrotolo
May 06, 2023
My appointment was for 730am for horn not working and recall on setbelt.ask matt they didn't have time to fix recall could please just fix horn seens recall takes 3 hours.was told by 2 different people I recall on setbelt.ask matt they didn't have time to fix recall could please just fix horn seens recall takes 3 hours.was told by 2 different people I'd almost have my horn fix and could pick up car before 5pm.and make another appointment for recall if they didn't have time.was told by Matt at 4pm car hasn't been even looked at or diagnosed to pick it up if need to.gotvto dealership at 430pm car was still in same spot I left it.very un satisfied!!!!!! More
by Robertleewall2493@gmail.com
Employees Worked With
Matt
May 06, 2023
Very detail oriented and listened to the what the customer wanted. I am not a easy picker when coming to Cars. Holly went above and beyond to find the right car for me. She was amazing and very profe customer wanted. I am not a easy picker when coming to Cars. Holly went above and beyond to find the right car for me. She was amazing and very professional. More
by starz3691
May 06, 2023
They are always helpful and accommodating. We have purchased several cars from this dealership and have always had great service. Lance is the best! We have purchased several cars from this dealership and have always had great service. Lance is the best! More
by RENORAD66
May 05, 2023
Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person Was my third time getting a vehicle there and the salesman was a very awesome person More
by HEATHER.HMEJIA
