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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
4,019 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,019 reviews

November 24, 2023

The service was great I was very happy with the employees they were all really nice More

by PLUFFJASMINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Lithia Hyundai of Reno responded

We really appreciate you taking the time to leave Lithia Hyundai of Reno this awesome review. We will be sure to pass along your kudos to the team. Come visit us again soon.

November 22, 2023

All the guys were very helpful and considerate. Professional and down to earth. Top Notch More

by RUDYJR789
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
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Nov 27, 2023 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno, Rudy! We truly value your support. Should you ever need anything else, please let us know.

November 20, 2023

Good service positive vibes good attitude they treat you like family they are respectful and responsible More

by CABMARLO07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Lithia Hyundai of Reno responded

Hello there! We're so glad to know you felt like family at Lithia Hyundai of Reno. Our team always aims for positive vibes and respectful service! Thanks for your review and come visit our team again soon!

November 19, 2023

This purchase was the quickest and smoothest I have ever experienced. Dan Dunham and Wes Wilson are great. More

by MISAKO57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

We're delighted to know that your car buying experience with Dan and Wes at Lithia Hyundai of Reno was smooth and quick. Thanks for the positive feedback. Stop by and visit our team again soon!

November 19, 2023

Paydon spent a lot time orientating on all cars features and made sure this 69 y/o understood how they work. More

by K10JAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, Paydon Chambers
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know that Paydon was able to help you understand all the features of your new car at Lithia Hyundai of Reno. We always aim for our customers' satisfaction and it's great knowing we hit the mark. Should you ever need anything else, please let us know.

November 19, 2023

They are friendly and really try to make a deal. This is the second vehicle we have purchased from them. More

by TAlbarran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Gonzalez-Aguayo
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

Hello there! We're so glad to have had the opportunity to work with you again at Lithia Hyundai of Reno. Thanks for your continued support and trust in our team. We hope to serve you again in the future.

November 19, 2023

Had to drop off my car due to a recall issue. Waited easily 8 weeks from the time I called to make an appointment with the service center before I could drop off my car to address the recall issu More

by KKTANDM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

We appreciate your patience with the recall issue and we're glad to have been able to resolve it for you at Lithia Hyundai of Reno. We'll work on improving our scheduling process, thanks for bringing this to our attention. Stop by and visit our team again soon!

November 18, 2023

Javi was amazing in every possible way. We are very happy with our purchase. She’s personable, and extremely knowledgeable. We’ll definitely be coming back and referring people to her. More

by juananguiano0572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javiera Ravest
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

Juan, it's great to know that Javi provided an excellent experience for you at Lithia Hyundai of Reno. We appreciate your referrals and look forward to seeing you again!

November 18, 2023

I love the service the attention although I did find there was a few rough spots in my paint More

by STETSON3339
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

Thank you for reaching out, Stetson. We are happy to see that you enjoyed the customer service provided by our team at Lithia Hyundai of Reno. Should you have any questions or concerns about the spots in your paint, please give us a call.

November 18, 2023

Very polite and professional. Thanks so much for your help. I would recommend you to a friend. More

by laurenmiller625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maegan Minetto
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Nov 20, 2023 -

Lithia Hyundai of Reno responded

Hello Lauren, Thank you for the positive review. We are proud to have earned your recommendation. Should you ever need anything else in the future, please let us know.

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