Back

Lithia Hyundai of Reno

Reno, NV

4.4
3,766 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,766 reviews

May 14, 2023

Sales team were very good. But forgot to mail DMV paperwork making us late with registration. Otherwise everything so far, is okay. Chrome on door handles scratch very easi More

by LIV.LOPSHIRE
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
May 17, 2023 -

Lithia Hyundai of Reno responded

Hi Liv, thanks for taking the time to share your experience with us. I apologize for the delay in sending you the paperwork; we always strive to get the necessary documents to you as quickly as possible. If you have any other questions or concerns, please feel free to reach out to me below and I’d be happy to speak with you, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 14, 2023

Trisha was incredible to work with! She was honest, no pressure, funny, and had my best interests in mind while still doing her job. More

by diering4
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
May 15, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words! We're pleased to hear Trisha made your experience here at Lithia Hyundai of Reno so enjoyable. Stop by again soon!

May 13, 2023

Handle my situation with ease. Definitely will recommend to family and friends . Thankyou so much More

by maleko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

May 13, 2023

They provide a great service. I find that it is budget conscious and no overcharging. I really like the very friendly people. More

by CRSCTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lithia Hyundai of Reno responded

We always strive to keep our prices competitive and provide you with the best possible deals. See you next time at Lithia Hyundai of Reno!

May 12, 2023

Helpful ,courteous respectful, The dealership seemed to be well run, clean and a good impression overall. More

by CORKY2745@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Roach
May 12, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your experience with us! The Lithia Hyundai of Reno team works hard to provide a friendly and helpful environment for our customers. Safe travels and take care!

May 12, 2023

This is definitely one of the best dealerships I have ever dealt with hands-down! More

by MATTHEWTAYLOR2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 12, 2023 -

Lithia Hyundai of Reno responded

That means so much to us, Matthew! Thanks for taking the time to share your feedback, and we'll see you again soon at Lithia Hyundai of Reno!

May 12, 2023

Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing. More

by LCSWAT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
May 12, 2023 -

Lithia Hyundai of Reno responded

The team strives to create a comfortable and pressure-free car-buying experience at Lithia Hyundai of Reno. Thanks for the five-star review!

May 12, 2023

Lance is the best hire this place has made. His customer service is the example others should mimic. More

by s.newell79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate that and will pass this along to him. Thanks for being a valued customer at Lithia Hyundai of Reno!

May 12, 2023

It was great work on all sides. Made all repairs in a very timely manner More

by esb1609.jk@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
May 15, 2023 -

Lithia Hyundai of Reno responded

We're glad to hear that! Thanks for choosing Lithia Hyundai of Reno for your vehicle's service needs!

May 11, 2023

Matt was my service writer. He was funny, efficient and professional. He got me in quickly and fixed the problem. More

by dunham1@sbcglobal.net
Recommend Dealer
Yes
May 11, 2023 -

dunham1@sbcglobal.net responded

The Service Department is efficiently run and they do a great job. I would recommend the Service Department for any customer with any brand of vehicle.

May 11, 2023 -

Lithia Hyundai of Reno responded

Thank you for the kind words and recommendation! We're always happy to help at Lithia Hyundai of Reno!

...
62
...