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Lithia Hyundai of Reno
Reno, NV
4,018 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,018 reviews
November 30, 2023
The sales and financing staff were very helpful and personable and were ready to help me as soon as I arrived for my appointment. personable and were ready to help me as soon as I arrived for my appointment. More
by vaill3
Verified Customer
November 29, 2023
Levi made us feel confident and comfortable in the purchase of our new vehicle. I recommend this dealership for any future vehicle purchases. purchase of our new vehicle. I recommend this dealership for any future vehicle purchases. More
by MEGANJACKSON0345
November 26, 2023
Treated us courteously and didn’t try to sell us a bunch of extra stuff. The car is great! of extra stuff. The car is great! More
by Bean33
November 26, 2023
Trisha was UH-MAZING! She was more knowledgeable than the GUYS who sold me the car in California. Tbh.. I’ll probably come there from now on if I need anything done or loo She was more knowledgeable than the GUYS who sold me the car in California. Tbh.. I’ll probably come there from now on if I need anything done or looked at on my car. It’s worth the drive!! More
by TanisGirl
Employees Worked With
November 26, 2023
Excellent service, my service advisor Ryan Newton was very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner. very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner. More
by Dan H.
November 25, 2023
Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a p with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!! More
by Kimmiesuefisherkimiwho
November 24, 2023
The service was great I was very happy with the employees they were all really nice they were all really nice More
by PLUFFJASMINE
November 24, 2023
Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women work I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales. More
by Robinjensen0316
