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Lithia Hyundai of Reno
Reno, NV
3,766 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,766 reviews
May 26, 2023
Lance has been so helpful, very personable, and he has a great sense of humor! great sense of humor! More
by Rhonda
Verified Customer
May 25, 2023
Very helpful and friendly. Took time to go over details of the car I purchased. Took time to go over details of the car I purchased. More
by ANGIEADDIE
May 24, 2023
Great service, friendly employees and I will be bringing my car there in the future my car there in the future More
by LOU_SHER
Employees Worked With
May 23, 2023
They push you into predatory loans, they don't care and use your background against you. use your background against you. More
by rachel.rf2388
May 23, 2023
I have bought several cars at thus dealership. I have always been very satisfied with thhe service department. I mostly deal with Lance Smith. He is ALWAYS friendly, efficient and gets me in and o I have always been very satisfied with thhe service department. I mostly deal with Lance Smith. He is ALWAYS friendly, efficient and gets me in and out quickly. He is or should be a very valued employee. More
by TERIMMCMULLIN
Employees Worked With
May 22, 2023
Paid $85 to have my car towed to the service center and it has now sat for over 4 days with nothing done to it. Literally all that is needed as I was told, is to plug in a Hyundai specific diagnostic tool it has now sat for over 4 days with nothing done to it. Literally all that is needed as I was told, is to plug in a Hyundai specific diagnostic tool into my car. I'm paying over $100 a day and Uber driving around and getting my daughter to and from school. This is ridiculous. Also I never received a phone call back from anyone with any updates and now I know why because there were none. I need my car back asap. Can someone please plug my car into the diagnostic machine today? That'd be nice. Thanks. More
by DMILTON36
Employees Worked With
May 22, 2023
Great group of folks in the service department! ! Along with the finance department and the salesmen!! ! Along with the finance department and the salesmen!! More
by dpeterson0711
Employees Worked With
Other Employees :
Bryan Ogg, Christopher Osorio
May 21, 2023
I love my car. I am unhappy with the follow through and lack of call backs. Once I finally got to the service department for the hitch that was supposed to come wit I am unhappy with the follow through and lack of call backs. Once I finally got to the service department for the hitch that was supposed to come with my new car, they got it on right away. Apparently it had never even been ordered. More
by Lwalshvrm
May 20, 2023
First time bought a car, they treated me like I family, got me into something I could afford, worked. Never tried to sell me anything above price range. I Could not have been happier or asked for better s got me into something I could afford, worked. Never tried to sell me anything above price range. I Could not have been happier or asked for better service and.treatment. More
by mike.anselmo.71
Employees Worked With
