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Lithia Hyundai of Reno
Reno, NV
3,816 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,816 reviews
October 06, 2024
The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! with. Guaranteed I will go back for all of my cars service needs! More
by Amy
Verified Customer
October 05, 2024
As a first-time car buyer, I couldn’t have asked for a better experience. Joshua was incredibly patient and knowledgeable, helping me through every step of the process. He answered all my questions and ma better experience. Joshua was incredibly patient and knowledgeable, helping me through every step of the process. He answered all my questions and made sure I felt comfortable with my decision. Tony handled the paperwork and was also very patient, walking me through everything and making sure I understood each part. Both were professional and made what could have been a stressful process feel smooth and easy. I’ll definitely be returning and will recommend them to others! More
by SNEHA0
October 04, 2024
I will recommend to anyone, Hyundai dealership. They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty More
by ERNIELARA4140
Employees Worked With
Customer service or service advisor
October 02, 2024
There are a couple individuals who seem to care about the customer and customer experience but overall, I feel the service has gone down over the last recent years customer and customer experience but overall, I feel the service has gone down over the last recent years More
by Hyundaidriver
Employees Worked With
October 01, 2024
I really liked the sale person the rest of the experience so far hasn't been great. I will not recommend. The condition of the car is not what was promised and the turn around time for getting the vehicle an so far hasn't been great. I will not recommend. The condition of the car is not what was promised and the turn around time for getting the vehicle and repairs is horrible. The application that is forced upon you to get for the vehicle also doesn't work. More
by mxncvdks
September 30, 2024
Holly. Did an excellent job explaining all the features of our new Tucson. We wound up paying more than expected and actually wanted to use our credit card Did an excellent job explaining all the features of our new Tucson. We wound up paying more than expected and actually wanted to use our credit cards for the full purchase price. More
by CAPTJACKRENO
September 29, 2024
I would have given 5 stars, but the area you pull into for service is a complete cluster***k. Both times I have been here I couldn't even pull in because the cars in. line were not advanced forward as car for service is a complete cluster***k. Both times I have been here I couldn't even pull in because the cars in. line were not advanced forward as cars were taken into the shop. More
by K8MARLO
Employees Worked With
Courtney
September 29, 2024
Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! schedule and had my courtesy ride on the way right away. Great job! More
by JRDOHERTY
Employees Worked With
September 29, 2024
Buying my beautiful blue Tucson hybrid at Lithia Hyundai of Reno was low stress and easy. Thanks to Matt, especially, for your help! of Reno was low stress and easy. Thanks to Matt, especially, for your help! More
by MELLIOTT5
Employees Worked With
September 28, 2024
This is my very first Hyundai vehicle and my overall experience with Dan (Dunham) and my Kona have been excellent! experience with Dan (Dunham) and my Kona have been excellent! More
by REGILERON
