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Lithia Hyundai of Reno
Reno, NV
3,956 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,956 reviews
February 27, 2025
Worst customer service ever. They did not bother to tell us that it takes 2 days to diagnose the problem even with an appointment. The service reps are rude especially when you c They did not bother to tell us that it takes 2 days to diagnose the problem even with an appointment. The service reps are rude especially when you call them out on their lies. They are there simply to find ways to not pay out on extended warranties or to try and get folks Insurance to pay for mechanical fixes. If you want honest folks, then this is not the service department for you. If you are ok getting robbed go ahead and let them touch your car. More
by Pool
Employees Worked With
Ryan Newton
February 22, 2025
Prompt, low cost, good communication. Blah blah blah blah blah blah blah blah blah blah Blah blah blah blah blah blah blah blah blah blah More
by johndayharrington
Verified CustomerEmployees Worked With
February 17, 2025
Holly was very knowledgeable, friendly and very easy to work with Holly did a good job explaining how all the new electronics worked on the car and helped us set up everything Used Costco auto program m work with Holly did a good job explaining how all the new electronics worked on the car and helped us set up everything Used Costco auto program made sale very easy More
by MLBEMAIL2000
February 17, 2025
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in m Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership. More
by NOTARY
February 16, 2025
Dan, greeted me with a calm, casual demeanor. He listened to what I wanted in a car and told me “I don’t want to sell you a car, I want to help you find a car”. Dan was knowledgeable and professi He listened to what I wanted in a car and told me “I don’t want to sell you a car, I want to help you find a car”. Dan was knowledgeable and professional and made my car buying experience, stress free. More
by Mrcourtney54
Employees Worked With
February 13, 2025
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to J back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds! More
by Melodymcguire8
February 13, 2025
Lance was perfect. But you need to hire more people. For labor and for customer service and experience. But you need to hire more people. For labor and for customer service and experience. More
by maijanapierkowski
Employees Worked With
February 13, 2025
Was happy with the services/recalls that they were able to repair on my vehicle. to repair on my vehicle. More
by Kona
Employees Worked With
February 13, 2025
Reno Hundai has the best service department customer service I have seen in Reno. Keep up the good work. service I have seen in Reno. Keep up the good work. More
by TLWERLEY
Employees Worked With
