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Lithia Hyundai of Reno
Reno, NV
3,872 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,872 reviews
November 20, 2024
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. More
by MREED1716
Verified CustomerEmployees Worked With
Other Employees :
Jake
November 18, 2024
They delivered as promised and have followed up with offers to answer questions and concerns. offers to answer questions and concerns. More
by HESSDF
November 18, 2024
Excellent customer service, everyone was very personable and kept me I. The look via text was great and kept me I. The look via text was great More
by christie.lane
November 16, 2024
Excellent service Professional Personal well trained Responsible Respect Nice sales personal Well explained Very satisfied Responsible Respect Nice sales personal Well explained Very satisfied More
by AYALALEMUSLE
November 15, 2024
Terrible. My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't o My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't occur when they diagnose them. What a nightmare More
by JKIGGENS
Employees Worked With
November 15, 2024
I went in looking to get into a used car, but they went above and beyond and got me into a brand new car!! They were extremely kind and pleasure to work with! I went to them 7 years ago for my previous car above and beyond and got me into a brand new car!! They were extremely kind and pleasure to work with! I went to them 7 years ago for my previous car, and I will continue to do so for years to come. More
by Tsukiyko01
Employees Worked With
November 11, 2024
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized. More
by MICHELEBUSHNIK
November 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. More
by BRYAN.OGG
November 10, 2024
Wish you had a Hyundai dealership in Fallon NV. My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff was great and service was completed as mentioned. More
by rothdr3
Employees Worked With
Other Employees :
Was assigned a service rep but I do not remember name was a five star.
