Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,766 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,766 reviews
June 06, 2023
I would never do business with the dealerships again for the way we were treated the way we were treated More
by JOHN237
Verified CustomerEmployees Worked With
Other Employees :
Matt Franceschini
June 06, 2023
I walked in mistakenly thinking I had an appointment at the Reno dealership. Unfortunately, it was at the Carson city dealership. However, Matt Franceschini welcomed me anyway, and took my car in for the s the Reno dealership. Unfortunately, it was at the Carson city dealership. However, Matt Franceschini welcomed me anyway, and took my car in for the service it required. He made me feel completely comfortable and assured that my car would be taken care of, which it was!! It was finished before I finished lunch, and I couldn't be happier with the service. More
by VICTORIAALLAN973
Employees Worked With
Matt Franceschini
June 06, 2023
Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! More
by VAUGHN6302
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Ashton, Matt Franceschini, Paydon Chambers
June 06, 2023
Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well He was able to get me what I wanted! Good follow up as well More
by mlttruckee
June 01, 2023
It’s always a pleasure coming here to get work done on my car. The service reps and mechanics are amazing. Thanks again! car. The service reps and mechanics are amazing. Thanks again! More
by DJLR1415
Employees Worked With
May 29, 2023
Great team of professionals! Will definitely be back and telling my friends! They went about and beyond! Will definitely be back and telling my friends! They went about and beyond! More
by usafchick05
May 28, 2023
I gave a. One star not two. When your service dept decides they are doing us a favor, I find a business that appreciates our business. You have gone straight d One star not two. When your service dept decides they are doing us a favor, I find a business that appreciates our business. You have gone straight down hill. Two years ago you were friendly and courteous. Now you are the reason for people to try a different car dealer. More
by Steve Bridgman
Employees Worked With
Ryan Newton
May 27, 2023
Able to get appointments quickly with efficient and thorough service. I have a favorite service rep: Ryan Newton and l always rely on him. K8 thorough service. I have a favorite service rep: Ryan Newton and l always rely on him. K8 More
by Vewick77
Employees Worked With
Matt Franceschini
