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Lithia Hyundai of Reno

Reno, NV

4.3
4,015 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We ...
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,015 reviews

January 08, 2024

My online shopping was an easy and great car buying experience, customer service was excellent. More

by ABETORRES01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive review. We are thrilled to see that you enjoyed your online shopping experience. Lithia Hyundai of Reno strives to provide the best online shopping process. Should you need anything else, please let us know.

January 07, 2024

Matt. The best service guy I have ever had! If you loose him, my next car will be a Toyota More

by GREATGUNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 08, 2024 -

Lithia Hyundai of Reno responded

Thank you for these kind words! We will be sure to pass them along to Matt. We are lucky he is on our team! Stop by and visit Lithia Hyundai of Reno again soon!

January 07, 2024

Always friendly and I don’t worry about my car will always buy here great service More

by ALICEMGARCIA911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lithia Hyundai of Reno responded

Alice, thank you for this awesome review! We always look forward to assisting you and your vehicle. Should you ever need anything else, please let us know.

January 05, 2024

Car in shop almost 3 months comes out filthy dirty barely recognized my car. Could have had weekly updates instead of having to call to get information or updates. More

by ARISAW865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback and apologize for any inconvenience you experienced during your car's service at Lithia Hyundai of Reno. We'll take note of the cleanliness issue as well as communication improvements to ensure a better experience next time. Thanks again!

January 04, 2024

Trisha Stone was amazing, as was the entire staff of Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she re More

by nicolemorante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that Trisha and our team at Lithia Hyundai of Reno could help you out in a pinch! It's important to us that every customer feels comfortable, especially when dealing with unexpected car issues. We appreciate your kind words and hope everything is going well for you now!

January 03, 2024

Holly was great! She’s really down to earth and made us feel at ease. More

by MEGAN.M.KAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Jan 05, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We will be sure to pass along your kudos to Holly. Come visit our team again soon!

January 01, 2024

Salesman was extremely helpful. Was concerned about battery staying charged while we’re away. But is still early to answer that. More

by JWOLLENWEBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lithia Hyundai of Reno responded

We're glad to know our salesman was able to assist you at Lithia Hyundai of Reno. We understand your concerns about the battery and are here if you need any further assistance or have questions in the future!

December 31, 2023

I've bought two cars from this Hyundai dealership, and both experiences were excellent! Ceasar was so much help and so friendly! More

by JordanH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Jan 02, 2024 -

Lithia Hyundai of Reno responded

Jordan, we're delighted to know you've had two excellent experiences with us at Lithia Hyundai of Reno! It's great that Ceasar was able to assist and make your visits enjoyable. Thank you for choosing us again!

December 29, 2023

Every time I take my Acura I get the best service. Lance is so kind and patient. More

by Gretell G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lithia Hyundai of Reno responded

Hi Gretell. Thank you for leaving us a review and for choosing Lithia Hyundai of Reno. We look forward to assisting you again with your next service!

December 29, 2023

Awesome service and help getting the right vehicle would definitely recommend to all thank you 😊 very much More

by SMUDGEPOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, David Lennox, Hannah Choquette, Jason Baden
Dec 29, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know you had an awesome experience with us at Lithia Hyundai of Reno! Thank you for recommending our service, and enjoy your new vehicle.

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