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Lithia Hyundai of Reno

Reno, NV

4.3
3,971 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,971 reviews

December 27, 2023

Staff is very friendly and knowledgeable Looking in dealing with the service department, Luke has been very helpful in filing us with different operations of the vehicle More

by DLIMROTH
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Bragg
Dec 28, 2023 -

Lithia Hyundai of Reno responded

Hello, thank you for this incredible review and for visiting our service department. Luke will be thrilled to see that you enjoyed your experience. Should you need anything else, please let us know.

December 24, 2023

All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. More

by JNJNEARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Dec 27, 2023 -

Lithia Hyundai of Reno responded

We're glad to know you had a positive experience with our team at Lithia Hyundai of Reno! We always aim for efficiency and respect for your time. We hope to serve all your automotive needs moving forward.

December 24, 2023

Javi was great in finding us a car and the dealership worked hard to keep it in our budget. More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javiera Ravest
Dec 27, 2023 -

Lithia Hyundai of Reno responded

Thank you for leaving the Lithia Hyundai of Reno team with this wonderful review. It was a pleasure helping you find a car within your budget, we know that it will be an amazing vehicle for you. We will be sure to pass along your kudos to Javi. Should you need anything else, please let us know.

December 24, 2023

Very professional staff but the indicator I perceived is the Dealership is getting too small, not enough room for sales and service. More

by vasquezb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Dec 26, 2023 -

Lithia Hyundai of Reno responded

Thanks for your feedback! We're glad to know our team at Lithia Hyundai of Reno provided professional service. Your comments about the space are noted and we'll keep them in mind as we strive to improve.

December 24, 2023

The day before when we showed up there, we walked the lot and walked inside and nobody even acknowledged us. We debated ever going back there. But the next day we did go back. We got served in a very timely More

by ADCWOLFE
Recommend Dealer
Yes
Employees Worked With
Paydon Chambers, Paydon Chambers
Dec 26, 2023 -

Lithia Hyundai of Reno responded

We appreciate your feedback and are sorry to learn about the inconsistencies in service you experienced at Lithia Hyundai of Reno. We strive for a seamless experience, so we'll take note of this as an area for improvement. Despite these hiccups, it's great to know that you're loving your new Santa Cruz. Should you need anything else, please do not hesitate to reach out to our team.

December 23, 2023

They were very helpful and professional when I needed to have a recall on my car More

by halfbreedred4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Dec 26, 2023 -

Lithia Hyundai of Reno responded

Hello there! It was a pleasure assisting you with your vehicle's recall. Should you need anything else, please let our team at Lithia Hyundai of Reno know.

December 22, 2023

Service department is the best. Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome More

by Jvhatwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Dec 22, 2023 -

Lithia Hyundai of Reno responded

Jvhatwan, we're glad to know that Ryan and our service department at Lithia Hyundai of Reno were able to provide you with the best experience. We appreciate your feedback!

December 22, 2023

Great experience Team members are all great. Highly recommended Everyone from Salesperson Dan and Finance and paperwork was wonderful, kind and very courteous. More

by pamjohnson7703
Recommend Dealer
Yes
Employees Worked With
Paydon Chambers, Paydon Chambers
Dec 22, 2023 -

Lithia Hyundai of Reno responded

We're delighted to know you had a great experience with our team at Lithia Hyundai of Reno! Your recommendation means the world to us. Safe travels in your new car and thank you for choosing us!

December 21, 2023

They were awesome! Quick, responsive and very polite I would highly recommend them to anyone with Hyundai More

by beavr09
Recommend Dealer
Yes
Dec 22, 2023 -

Lithia Hyundai of Reno responded

Beavr09, we're delighted to know you had an awesome experience with our team at Lithia Hyundai of Reno. Thanks for recommending us!

December 20, 2023

The whole team at the Reno Hyundai was amazing! Every team member I encountered was helpful and able to guide me. I would recommend anyone of my friends and family members to go see them. Thank you More

by METZTTLI
Recommend Dealer
Yes
Employees Worked With
Javiera Ravest, Javiera Ravest
Dec 20, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know that our team at Lithia Hyundai of Reno was able to provide you with a great experience! We appreciate your recommendation and look forward to assisting any friends or family members in the future. Safe travels!

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