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Lithia Hyundai of Reno
Reno, NV
3,971 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,971 reviews
January 04, 2024
Trisha Stone was amazing, as was the entire staff of Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she re Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she realized I was going to be stranded in Reno (as I am from CA and was leaving the next day) and made it her mission to get my car fixed. She also went above and beyond advocating for me and making sure everything was done right. She made sure I understood every step in the process and also explained things to me in a very clear way. She gave me timely updates and kept me in the loop of everything. Trisha is truly a lifesaver and if it wasn’t for her dedication I would have been stuck in Reno a lot longer than I had planned to be. Having to take your car to the shop in an unfamiliar city/state is always nerve wrecking, but Trisha really made me feel comfortable and at home. I feel so lucky to have stumbled upon Lithia Hyundai of Reno and Trisha specifically! Thank you again! More
by nicolemorante
Employees Worked With
January 03, 2024
Holly was great! She’s really down to earth and made us feel at ease. She’s really down to earth and made us feel at ease. More
by MEGAN.M.KAY
Verified CustomerJanuary 01, 2024
Salesman was extremely helpful. Was concerned about battery staying charged while we’re away. But is still early to answer that. Was concerned about battery staying charged while we’re away. But is still early to answer that. More
by JWOLLENWEBER
Employees Worked With
December 31, 2023
I've bought two cars from this Hyundai dealership, and both experiences were excellent! Ceasar was so much help and so friendly! both experiences were excellent! Ceasar was so much help and so friendly! More
by JordanH
December 29, 2023
Awesome service and help getting the right vehicle would definitely recommend to all thank you 😊 very much definitely recommend to all thank you 😊 very much More
by SMUDGEPOT
Employees Worked With
Other Employees :
Bryan Ogg, David Lennox, Hannah Choquette, Jason Baden
December 29, 2023
Great personal service. Everyone cared about helping me with y new car purchase. from start to finish Everyone cared about helping me with y new car purchase. from start to finish More
by JOHNNYTAHOE1
Employees Worked With
Other Employees :
Efren Gonzalez-Aguayo, Paydon Chambers, Jason Baden
December 29, 2023
Every time I take my Acura I get the best service. Lance is so kind and patient. Lance is so kind and patient. More
by Gretell G
Employees Worked With
December 28, 2023
I Always receive excellent service from Lithia Hyundai. Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! More
by Larry T
December 27, 2023
I came to this dealership looking at a truck, everyone seemed to be friendly enough. Efren Gonzalez was an absolutely amazing experience on our purchase. We couldn't recommend him enough. When my girlfrie seemed to be friendly enough. Efren Gonzalez was an absolutely amazing experience on our purchase. We couldn't recommend him enough. When my girlfriend is ready to upgrade her car she is going to look for him specifically. More
by uno122
