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Lithia Hyundai of Reno

Reno, NV

4.3
4,018 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,018 reviews

January 29, 2024

I was leaving for surgery the next day when I discovered my tires had been slashed. She was able to get me in that same day. I got 4 new tires, a tune up, and they even washed my car More

by ANITAANDDAVE
Recommend Dealer
Yes
Employees Worked With
Tricia Clunie
January 24, 2024

They were kind professional efficient took great care of my car and myself and saved me money. More

by MCCOOLKATHRYN
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
January 19, 2024

Pleasant, prompt Always pleasant to deal with hyundai. Tha covers everything I need to say. More

by CONNIEBYRNES
Recommend Dealer
Yes
Employees Worked With
Attilio
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Connie, Thank you for trusting us at Lithia Hyundai of Reno with your vehicle service. Please let us know how we can serve you again. Until that time, safe travels!

January 19, 2024

Great service, friendly knowledgeable staff. My car was ready and washed when I was promised. More

by BAILEYBICHON
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Bailey, We're happy to hear your recent service experience was friendly, knowledgeable and efficient. Thank you for choosing to work with us at Lithia Hyundai of Reno. See you next time!

January 18, 2024

This dealership lies. I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refuse More

by Cburdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Cburdette, I would first like to thank you for your continuous support. Our longtime customers are truly appreciated. I'm sorry to hear about your experience. We always aim for transparency and honesty. It's disappointing to learn that you feel misled regarding the warranty coverage. Let's discuss this further and see what we can do about the paint issue on your car - please reach out at a time convenient for you. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 18, 2024

My experiences are always trouble free, and Lance is a delight The shuttle service is great too More

by LORIFAZELI
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hi Lori, thank you for sharing your positive feedback! We're happy to see you enjoyed our shuttle service at Lithia Hyundai of Reno. We are here for any future automotive needs that come your way!

January 18, 2024

They all went out of their way to get a good deal on my new vehicle. More

by LAURA95688
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hi Laura, We're pleased to hear about your exceptional experience with our Lithia Hyundai of Reno Team. We appreciate your business and look forward to working with you again in the future. Safe travels!

January 18, 2024

The people were really nice and very helpful I am glad they were able to help me figure out a way to make payments low on my car More

by TAYLORKDEEWILSON
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Williams
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Taylor, we're glad to know our team at Lithia Hyundai of Reno was able to assist you in finding a payment plan that works for you. Thanks for the positive feedback and congratulations on your purchase!

January 18, 2024

Javi was absolutely amazing! She helped out in a really tough situation and we ended up going home with brand new car! More

by mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javiera Ravest
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hi Mary, Congratulations on your new car! We're so glad to know that Javi was able to assist you in a challenging situation at Lithia Hyundai of Reno. Enjoy your new car and come say hello in the future!

January 18, 2024

No thank you It was positive and I'd purchase another vehicle from them again It was positive experience and I would purchase another vehicle from them again More

by JASDDELUCCHI
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Costello
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for choosing to work with us on your car buying needs! We're glad to know you had a positive experience at Lithia Hyundai of Reno. We look forward to helping you with your next vehicle purchase down the road!

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