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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
3,971 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,971 reviews

January 15, 2024

I’ve bought an embarrassing number of new cars - this was the smoothest transaction, with one of the most knowledgeable salespeople I’ve ever worked with. Thank you Javi for taking such exceptional care of m More

by EnduroEdge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javiera Ravest
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Jan 15, 2024 -

Lithia Hyundai of Reno responded

We're delighted to know that your experience with us at Lithia Hyundai of Reno was smooth and informative. Thanks for the shout-out, we'll make sure Javi hears about it! Enjoy your new car!

January 14, 2024

I appreciate your services and the time to wait for my car was good,completely. More

by MACHELLE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
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Jan 15, 2024 -

Lithia Hyundai of Reno responded

Hi Machelle! Thank you for this amazing review. We are thrilled to see that your visit was time-efficient. Stop by and see us if you ever need anything else.

January 12, 2024

Ryan and Devin wet awesome to work with and made sure all of our expectations were met and we are very pleased with our new tucson. More

by Corbettcove@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian,and devin
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Jan 15, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that Ryan and Devin were able to meet your expectations at Lithia Hyundai of Reno! Enjoy every mile in your new Tucson. Thanks for the review!

January 10, 2024

Holly was so great and helpful! She helped us downsize and save money on our payment! More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Hannah Choquette
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Jan 11, 2024 -

Lithia Hyundai of Reno responded

Hi KJ! Thank you for the positive review. We truly appreciate your support and will be sure to pass along your kind words to Holly. Have a great day!

January 10, 2024

Levi was incredibly kind and insightful. There was no awkward pressuring or commission-driven comments. The whole sales process was very helpful and never once felt like I was being preyed o More

by Zachary B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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Jan 11, 2024 -

Lithia Hyundai of Reno responded

Zachary, we're glad to know Levi and our team at Lithia Hyundai of Reno provided you with a comfortable car buying experience. Thanks for recommending us! Enjoy your new ride!

January 08, 2024

Helpful staff and very accommodating. I do love that they have a lounge where you can get coffee and snacks. More

by MELENDBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Minetto
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Jan 09, 2024 -

Lithia Hyundai of Reno responded

Melendby, we're glad to know you enjoyed our lounge and found the staff at Lithia Hyundai of Reno accommodating. Thanks for sharing your experience!

January 08, 2024

My online shopping was an easy and great car buying experience, customer service was excellent. More

by ABETORRES01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive review. We are thrilled to see that you enjoyed your online shopping experience. Lithia Hyundai of Reno strives to provide the best online shopping process. Should you need anything else, please let us know.

January 07, 2024

Always friendly and I don’t worry about my car will always buy here great service More

by ALICEMGARCIA911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Lithia Hyundai of Reno responded

Alice, thank you for this awesome review! We always look forward to assisting you and your vehicle. Should you ever need anything else, please let us know.

January 07, 2024

Matt. The best service guy I have ever had! If you loose him, my next car will be a Toyota More

by GREATGUNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Jan 08, 2024 -

Lithia Hyundai of Reno responded

Thank you for these kind words! We will be sure to pass them along to Matt. We are lucky he is on our team! Stop by and visit Lithia Hyundai of Reno again soon!

January 05, 2024

Car in shop almost 3 months comes out filthy dirty barely recognized my car. Could have had weekly updates instead of having to call to get information or updates. More

by ARISAW865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 08, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback and apologize for any inconvenience you experienced during your car's service at Lithia Hyundai of Reno. We'll take note of the cleanliness issue as well as communication improvements to ensure a better experience next time. Thanks again!

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