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Lithia Hyundai of Reno

Reno, NV

4.6
5,296 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,296 reviews

October 28, 2026

The dealership is poorly organized. It's dirty. It's the chairs for the customers are filthy. The snacks are bad and uniforms would be nice for the employees. More

by CRLOPEZTAHOE
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Oct 28, 2026 -

Lithia Hyundai of Reno responded

Mr. Lopez, Thank you for your feedback. I’m sorry your visit fell short, and we’ll review your concerns about the waiting area and cleanliness with our team. We’re scheduled to begin a facility upgrade in December and look forward to providing a more comfortable space for our customers. In the meantime, we recognize the importance of keeping our current facility clean and welcoming. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

October 28, 2026

I already had done business with this dealership in the past. My experience today was easy and fairly quick. More

by Klubmates
Recommend Dealer
Yes
Employees Worked With
Alex Moreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Moreau
Oct 28, 2026 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno again! We appreciate your business and are glad to hear that today's experience was seamless and efficient. See you next time!

October 27, 2026

very good very helpful and attentive yabadaba fantastic I'm done take it or leave it More

by grazmodi
Recommend Dealer
Yes
Employees Worked With
Mathew and Cris
Oct 28, 2026 -

Lithia Hyundai of Reno responded

Helpful, attentive, and fantastic sounds pretty good to us! Thank you for sharing your experience with Lithia Hyundai of Reno. We appreciate your support and look forward to helping you again next time!

October 27, 2026

She went above and beyond to get into the perfect car Would highly recommend her More

by WNIXON65
Recommend Dealer
Yes
Employees Worked With
Holly
Oct 27, 2026 -

Lithia Hyundai of Reno responded

Congratulations on your new ride! We are thrilled the team provided above and beyond customer care when it came to finding you the perfect vehicle. Enjoy your new car and please let us know how we can assist with your future automotive needs at Lithia Hyundai of Reno!

October 27, 2026

Buen servicio, todo fue rapido, buena atencion y te sientes comodo en el establecimiento, gracias More

by NINOXPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Lithia Hyundai of Reno responded

¡Muchas gracias por su reseña! Nos alegra saber que recibió una atención rápida y amable y que se sintió cómodo durante su visita a Lithia Hyundai of Reno. ¡Cuente con nosotros para su próximo servicio!

October 26, 2026

Very simple to schedule my service and Jake walked me through every step. Everything went very smoothly More

by STEVEHAM99
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
Oct 27, 2026 -

Lithia Hyundai of Reno responded

It’s great to hear that scheduling was easy and that Jake guided you through every step! Thank you for choosing Lithia Hyundai of Reno, and we hope to see you again in the future.

October 24, 2026

Friendly, respectful, prompt service. My issue was resolved quickly. I believed my Ievel1 charger that came with the car was faulty and I needed a replacement. Jake allowed me to come in More

by VOAN6850
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
Oct 26, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Jake and our team! We appreciate you choosing Lithia Hyundai of Reno, and we hope you choose us again in the future! Safe travels!

October 24, 2026

Was glad to speak to a human on the phone and when I did was given ways to contact them directly. Very helpful More

by NURSVAL3
Recommend Dealer
Yes
Employees Worked With
Ryan and Jake
Oct 26, 2026 -

Lithia Hyundai of Reno responded

Thank you for your five-star review! We're pleased to hear you were able to speak with someone directly, received helpful contact options, and had such a positive experience with the team at Lithia Hyundai of Reno. We look forward to welcoming you back in the future if you ever need anything.

October 24, 2026

They worked on the car in a timely manner and did a great job on it More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Oct 27, 2026 -

Lithia Hyundai of Reno responded

Thank you for stopping by to leave Lithia Hyundai of Reno a wonderful review! We're glad to know that our team provided you with an efficient and great service visit. See you next time!

October 24, 2026

Lance is great at job and very knowledgeable about my car. Services are always reliable and right. More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance
Oct 26, 2026 -

Lithia Hyundai of Reno responded

Michael, thank you for your five-star review! We're pleased to hear Lance's knowledge and dependable service continue to give you confidence in the care of your vehicle at Lithia Hyundai of Reno. We look forward to welcoming you back for your future service needs.

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