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Jake Lopes

Overview Reviews (100) Inventory (290)

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Jake Lopes

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

My Name is Jake, A lot of people call me J-Lo. I was Born in Reno, and lived in Gardnerville most of my life. I now reside in Carson City and work up here at Lithia Hyundai of Reno. I love working with people and I'm just happy to be here. Hope to see you Soon!

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5.0

100 Reviews

Overview Reviews (100) Inventory (290)

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

5.0

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Jake Lopes

October 29, 2026

Dealership Rating

Employee Rating

I was able to drop my car right when scheduled. Service was quick. Jake is friendly and answered all questions I had. Service was quick. Jake is friendly and answered all questions I had. More

by PATTYZMARYOTT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

October 26, 2026

Dealership Rating

Employee Rating

Very simple to schedule my service and Jake walked me through every step. Everything went very smoothly through every step. Everything went very smoothly More

by STEVEHAM99

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Oct 27, 2026 -

Lithia Hyundai of Reno responded

It’s great to hear that scheduling was easy and that Jake guided you through every step! Thank you for choosing Lithia Hyundai of Reno, and we hope to see you again in the future.

October 24, 2026

Dealership Rating

Employee Rating

Friendly, respectful, prompt service. My issue was resolved quickly. I believed my Ievel1 charger that came with the car was faulty and I needed a replacement. Jake allowed me to come in My issue was resolved quickly. I believed my Ievel1 charger that came with the car was faulty and I needed a replacement. Jake allowed me to come in and test out the cable same day, confirmed it was faulty and ordered me a new one. Excellent service. More

by VOAN6850

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Oct 26, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Jake and our team! We appreciate you choosing Lithia Hyundai of Reno, and we hope you choose us again in the future! Safe travels!

October 17, 2026

Dealership Rating

Employee Rating

Jake was professional and welcoming, and the team got the job done in a reasonable amount of time. job done in a reasonable amount of time. More

by sculerrocks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2026 -

Lithia Hyundai of Reno responded

Thank you for your five-star review! We're happy to hear Jake was professional and welcoming, and that the team completed the job in a reasonable amount of time at Lithia Hyundai of Reno. We look forward to welcoming you back for your future service needs.

October 13, 2026

Dealership Rating

Employee Rating

Was awesome ? ? on time very efficient and knowledgeable Jake was excellent and professional Give him a raise ? on time very efficient and knowledgeable Jake was excellent and professional Give him a raise More

by SMUDGEPOT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake

Oct 13, 2026 -

Lithia Hyundai of Reno responded

It's wonderful to hear how happy you are with your car! We're grateful you chose us and that the knowledgeable, professional service made your experience a great one. Thank you for the 5 stars, and we hope to welcome you back again!

October 13, 2026

Dealership Rating

Employee Rating

Good place to get a deal and also courteous and professional people you are welcome professional people you are welcome More

by HAWK1965NV

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Oct 14, 2026 -

Lithia Hyundai of Reno responded

Thank you for leaving a review. It’s unfortunate that you didn’t experience a 5-star visit. If there’s anything we could have done to improve your visit, please let us know. We hope to hear from you soon!

October 04, 2026

Dealership Rating

Employee Rating

great great great great great great great great great great great great great great great great great great great great great More

by camchupik

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Oct 06, 2026 -

Lithia Hyundai of Reno responded

We love the enthusiasm! Thank you for the five-star review and for choosing Lithia Hyundai of Reno for your service visit.

October 03, 2026

Dealership Rating

Employee Rating

I appriciate they can still give me some advises help me through out everything. Thank you all. through out everything. Thank you all. More

by RILAINHADLEY754

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Oct 05, 2026 -

Lithia Hyundai of Reno responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Lithia Hyundai of Reno Team

October 01, 2026

Dealership Rating

Employee Rating

Jake was kind and professional. He walked us through the process and explained what would be done to our vehicle. The only thing that was disturbing was the cost to replace the cab He walked us through the process and explained what would be done to our vehicle. The only thing that was disturbing was the cost to replace the cabin air filter, which I chose not to do. More

by JTJ0427

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Jake and our team! We appreciate your business and hope to welcome you back to Lithia Hyundai of Reno Service Department in the future. Safe travels!

September 29, 2026

Dealership Rating

Employee Rating

Wish they would have told me how much longer I had on my current tires current tires More

by DRUMMONDROBERT7292

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Sep 30, 2026 -

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon!

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