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Jake Lopes

Overview Reviews (83) Inventory (321)

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Jake Lopes

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

My Name is Jake, A lot of people call me J-Lo. I was Born in Reno, and lived in Gardnerville most of my life. I now reside in Carson City and work up here at Lithia Hyundai of Reno. I love working with people and I'm just happy to be here. Hope to see you Soon!

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5.0

83 Reviews

Overview Reviews (83) Inventory (321)

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

5.0

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Jake Lopes

September 05, 2026

Dealership Rating

Employee Rating

Jake is awesome! He makes sure my vehicle is running as it should and keeps me updated on services I may need in the future He makes sure my vehicle is running as it should and keeps me updated on services I may need in the future More

by Randy Clark

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Sep 08, 2026 -

Lithia Hyundai of Reno responded

Randy, we're so glad Jake has provided such excellent service! Thank you for choosing Lithia Hyundai Of Reno and for sharing your experience. We appreciate your business! Safe travels!

September 04, 2026

Dealership Rating

Employee Rating

Fast friendly service. Plus video inspection was awesome! Down to earth crew which gave off some good vibes and helped everything run smoothly. Plus video inspection was awesome! Down to earth crew which gave off some good vibes and helped everything run smoothly. More

by NETTLESJ1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Sep 08, 2026 -

Lithia Hyundai of Reno responded

We’re so glad to hear you enjoyed the video inspection and our fast, friendly service! Thank you for choosing Lithia Hyundai of Reno! Safe travels!

August 28, 2026

Dealership Rating

Employee Rating

Great Explained what needs to be done He offered a ride to and from place we needed to go to and from place we needed to go More

by BERAT98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake

Aug 31, 2026 -

Lithia Hyundai of Reno responded

Hello from Lithia Hyundai of Reno! We're pleased to hear the team provided great communication during your visit. Enjoy your day and let us know how we can serve you in the future!

August 28, 2026

Dealership Rating

Employee Rating

Great Explained what needs to be done He offered a ride to and from place we needed to go to and from place we needed to go More

by BERAT98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake

Aug 31, 2026 -

Lithia Hyundai of Reno responded

All of us at Lithia Hyundai of Reno are happy to see this wonderful feedback! Thank you, Berat98!

August 28, 2026

Dealership Rating

Employee Rating

Quick service Jake was very helpful Shuttle service was convenient Easy to make an appointment convenient Easy to make an appointment More

by BERAT98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Aug 28, 2026 -

Lithia Hyundai of Reno responded

It's great to hear Jake took such good care of you during your visit. We'll be sure to share your kind words with him. We're also pleased that our shuttle service and scheduling process made everything more convenient. Thank you for choosing Lithia Hyundai of Reno!

August 25, 2026

Dealership Rating

Employee Rating

Jake went out of his way to make sure I was taken care of quickly so I could get to work on time. I loved the video inspection and Jake was knowledgeable, helpful and very upbeat. I could not have had a bett quickly so I could get to work on time. I loved the video inspection and Jake was knowledgeable, helpful and very upbeat. I could not have had a better experience. More

by ALWAYSTRUSTHOPELOVE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Aug 26, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback! It’s great to hear Jake went the extra mile to accommodate your schedule and help get you back on the road quickly. We're glad you found the video inspection helpful and appreciated his knowledgeable, upbeat approach throughout your visit. We look forward to assisting you with your future service needs at Lithia Hyundai of Reno!

August 25, 2026

Dealership Rating

Employee Rating

Jake has always responded swiftly with knowledgeable and patient help on any issue we’ve ever had patient help on any issue we’ve ever had More

by hillsofprosper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robert, Tony Roach, Michael Costello

Aug 26, 2026 -

Lithia Hyundai of Reno responded

He'll be so happy to see this! Thanks for taking the time to acknowledge our team's commitment to customer care at Lithia Hyundai of Reno. We're here when you need us next!

Aug 26, 2026 -

hillsofprosper responded

In today’s world, excellent qualified honest service, is MOST important and quite rare. Congrats to finding and KEEPING Jake.

August 21, 2026

Dealership Rating

Employee Rating

Jake was great at explaining the service to be conducted on vehicle. Techs are good but never put the vehicle back to the setup that it was received. If options are on, remember to turn them back on if the on vehicle. Techs are good but never put the vehicle back to the setup that it was received. If options are on, remember to turn them back on if they were turned off for service. More

by M COMBS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 24, 2026 -

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We will share your feedback with Jake and our team. We will be sure to address the setup process with our team. Thank you for choosing Lithia Hyundai of Reno!

Aug 24, 2026 -

Lithia Hyundai of Reno responded

August 18, 2026

Dealership Rating

Employee Rating

Treated professionally Treated with courtesy Treat like a best friend No need to say more, Lythia Hyundai the best best friend No need to say more, Lythia Hyundai the best More

by RICHVANDINE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jake Lopes

Aug 19, 2026 -

Lithia Hyundai of Reno responded

Thank you for the kind words! We’re glad our team made you feel welcome, valued, and well taken care of. We appreciate you choosing Lithia Hyundai of Reno and hope to see you again!

August 15, 2026

Dealership Rating

Employee Rating

Jake was great, answering my questions and setting up my service visit. I also received a video from the Service department showing the inspection. So Cool!! Thanks! service visit. I also received a video from the Service department showing the inspection. So Cool!! Thanks! More

by JFH822

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 17, 2026 -

Lithia Hyundai of Reno responded

We're delighted to hear Jake was so helpful and you enjoyed the inspection video from our team! Thank you for choosing Lithia Hyundai of Reno and sharing your experience. Safe travels ahead!

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