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Lithia Hyundai of Reno

Reno, NV

4.3
3,872 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,872 reviews

November 30, 2024

They were very professional and the salesmen were great. Very accommodating. No complaints at all. More

by GRANDMASTOF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We truly appreciate your support. Come visit our team again soon!

November 30, 2024

Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was More

by BRYAN.OGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're delighted to hear that Wes and our team at Lithia Hyundai of Reno made such a positive impression. It's great knowing you felt like family during your visit, and we appreciate your recommendation!

November 29, 2024

The repairs were excellent and good customer service. Very responsive to needs of customer. Diagnosis is cheaper as compared to other places More

by hkasweka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had a positive experience with our service team at Lithia Hyundai of Reno! Providing excellent repairs and responsive customer care is what we strive for. Thank you for choosing us, and we're glad to offer competitive pricing on diagnostics!

November 28, 2024

They are professional people, and they will find a way to help you, and they are honest More

by COOKMARTHA344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review! Come visit the Lithia Hyundai of Reno team again soon!

November 27, 2024

Had a great time with salesman, Levi Williams. Helped us make the choice between the Santa Cruz and another truck manufacturer. We love our Santa Cruz! More

by taholeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that Levi helped you find the perfect vehicle at Lithia Hyundai of Reno! Enjoy your new Santa Cruz, and thank you for choosing us!

November 26, 2024

From start to finish the employees were helpful and took care of my families needs. They even gave our kids outside and color crayons to keep them entertained More

by ETHANSANDBORG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Lithia Hyundai of Reno responded

It's fantastic to hear that our team at Lithia Hyundai of Reno was able to accommodate your family's needs and keep the kids entertained! We appreciate your feedback and hope you enjoy every mile in your new vehicle.

November 24, 2024

for some reason they didn’t get my car in the bay but Trisha made sure my car was taken in and taken care of immediately and I was out of there. More

by KUHLEMIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Hyundai of Reno responded

Kuhlemier, we're glad to hear that Trisha was able to assist you promptly at Lithia Hyundai of Reno. Thank you for your patience and understanding!

November 22, 2024

Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She make More

by Chrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lithia Hyundai of Reno responded

Chrissy, we're delighted to hear that Trisha has been such a great help at Lithia Hyundai of Reno! It's wonderful knowing she makes your car service experience stress-free. Thank you for sharing this with us!

November 21, 2024

Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything! More

by CSMITHREGENCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had a great experience with our service department at Lithia Hyundai of Reno! Thank you for your kind words and support. We look forward to serving you again in the future!

November 20, 2024

They do their job. I bought 4 cars from them. Two used and two new. That should say something. More

by JWOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Hyundai of Reno responded

Thank you for your continued support. Should you need anything else, please let us know.

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