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Lithia Hyundai of Reno
Reno, NV
3,971 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,971 reviews
January 16, 2024
Usually while we wait we walk around the lot looking at all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a b all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a bit excessive to be waiting 2-3 hours just for an oil change. I hope in the future wait times won't be as long so we're not stuck at the dealership bored out of our minds. More
by ZODAWG14
Verified Customer
January 16, 2024
Good service and friendly. My best purchasing experience of a car to date. They made sure everything was right with us. My best purchasing experience of a car to date. They made sure everything was right with us. More
by Drexrode1
January 16, 2024
Everyone was very kind and helpful. I had my service dog with me and they were very understanding. I had my service dog with me and they were very understanding. More
by TBass
Employees Worked With
January 16, 2024
Prompt service, treated well and fairly. Daniel the salesman was very helpful treated well an fairly. Daniel the salesman was very helpful treated well an fairly. More
by GTSHAKAL
January 16, 2024
We were just looking around and did not plan on buying a brand new car for our son. Javi was extremely courteous and helpful. Javi and Hyundai worked with us and we’re very fair. We ended up driving off brand new car for our son. Javi was extremely courteous and helpful. Javi and Hyundai worked with us and we’re very fair. We ended up driving off with a brand new 2023 Kona that day. It was definitely a 5 star experience! More
by PRCBLAS
January 16, 2024
Great service and communication. They went beyond that they needed too. Great price on vehivle They went beyond that they needed too. Great price on vehivle More
by PARKSIDEARABIANS
Employees Worked With
Luke was left out on your survey. He was the reason we bought the second Santa Fee for out son the next day, Efren Gonzalez-Aguayo, Jason Baden
January 16, 2024
Lithia Hyundai is awesome. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out. More
by BLUEAXLE13
